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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
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- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
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Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(201-225 of 342)Companies can't remove reviews or game the system. Here's why
AgoraPulse has been a great way for us to manage our social media relations. I can go to AgoraPulse and see all my comments, feedback, etc. for Instagram, Facebook, and Twitter. I can easily skim these, and then reply all from one place. It has also really helped us to be able to schedule social media posts and organize content. I do wish I could upload multiple photos in AgoraPulse of IG posts, and well as videos. But as of right now, it's been a fairly good solution for our smaller company to help manage social media channels.
- Manage all social media accounts from one place.
- Reply to many comments on various social media channels all at once
- Schedule content to be posted on various channels
- Easier to post hashtags on IG through AgoraPulse on my computer than on my phone through the ap.
- It would be great to be able to schedule video posts
- It would be great to be able to upload multiple images to IG through AgoraPulse
July 27, 2018
Making Client' and Exec's life easier!
We use AgoraPulse for our clients' social media accounts. We use it in the accounts area as well for the Social Media team. We have an average of 5 clients that require social media management, from different industries like real estate and spirits. Agora is used mostly by our social media coordinator with supervision from account executives. It helps us keep everything organized and finally address the big problem of social media calendars and approval of content.
- Scheduling content in a content calendar.
- Simple assign and approval system.
- Review and approval of user comments.
- Comprehensive and easy to build social media reports.
- Notifications, feel like I rarely see any notifications on my inbox.
- Assigned to me functionality sometimes is a little hard to figure out on mobile version.
July 27, 2018
Must-have for any small or medium-sized agency
We use AgoraPulse daily to assist in managing our clients' social media profiles. The intuitive and streamlined interface allows us to work through multiple tasks quickly and efficiently.
- I love having the ability to tag conversations, comments, and individual followers. This makes follow-up and reporting a breeze.
- The layout is so intuitive. For being such a feature-rich application, it's easy to dive in and get started with the basics rather quickly. The training videos do a great job of breaking things up into bite-sized pieces.
- The support team is phenomenal. I rarely wait more than a few hours for a response, even during off hours. The team is always courteous and professional. More importantly, they get things done quickly.
- I'd like to see support for Instagram Stories.
- In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
- When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
- The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
- I'd like to be able to track the performance of LinkedIn posts.
July 27, 2018
Great for Basic Social Media Management
We use AgoraPulse for our own internal use. At first, we invested in the platform to run the organic social media management campaigns for a client and then saw it fit to use for our purposes. Now, we just use it as a publishing platform for our own company.
It could be used by the whole company, but it is really only used by myself and I work within the Sales and Marketing department. I use it to queue content and republish older posts. It is also a great tool for notifying me of any engagement we receive across all our social platforms.
It could be used by the whole company, but it is really only used by myself and I work within the Sales and Marketing department. I use it to queue content and republish older posts. It is also a great tool for notifying me of any engagement we receive across all our social platforms.
- The Chrome plugin is great for queueing content off the platform site.
- I like that I can drag and drop my queued content to reorder it. I also like that I can drag and drop my scheduled posts.
- The duplicate post publishing is great for scheduling across multiple social sites.
- The fact that I can't interact with other pages other than replying to comments on our posts within Facebook and Instagram. I understand the policy changed but this has gone from a time saver to a time waste.
- Whenever there is an issue with publishing, it is not that clear what went wrong. I've been trying to publish an Instagram post for two days and it keeps getting a failed error and references an issue on Facebook's policy that doesn't exist.
- Sometimes my pictures end up getting published upsidedown without my planning them that way.
July 25, 2018
Glad I've found it :)
Score 9 out of 10
Vetted Review
Verified User
We monitor comments and direct messages on our client's social media pages. Also, using Agora Pulse to benchmark with competitors.
- Gathering comments and direct messages from social media profiles.
- Puts all your socials content into one very easy to use place including paid content.
- Manage multiple social media platforms seamlessly
- Mobile app lacks functionality found on desktop version (i.e. filters for messages)
- Facebook reviews missing
July 22, 2018
AgoraPulse was just what I needed!
AgoraPulse is used in my company's web and video department. It helps us to assign social engagement tasks and schedule social media posts.
- Gives a calendar that is convenient for coordinating social posts.
- Let's me listen to conversations happening on social platforms about my business.
- I can assign engagement tasks to other employees.
- One of my biggest issues is that you cannot upload videos directly to Instagram. I believe that this is an issue with Instagram and not an issue with AgoraPulse.
- Being able to view images on the calendar without clicking on the post would be wonderful!
- I would like to be able to add my Facebook location pages to my dashboard.
June 27, 2018
The best, well rounded product there is.
We use AgoraPulse on our property to manage the social media accounts for a Doubletree hotel as well as our stand alone on property restaurant. It is also used to manage the LinkedIn account for our corporate office.
- AgoraPulse makes it easy for us to schedule postings for the larger events we have on our property. And postings on a regular basis for weekly and daily specials in our restaurant. Having used several other programs in the past, none have performed as well as AgoraPulse.
- It effectively gives us very good analytics of how our posts perform.
- It allows us to clearly see who is engaging with our accounts and engage with our followers all at one time without having to switch across multiple platforms.
- The key area for improvement that I have is the ability to adjust photo sizes for posting to Instagram.
June 27, 2018
AgoraPulse is for the new age of social media calendars! Helps to manage your content all in one place.
AgoraPulse is being used by an entire firm. It helps us to approve media content and to coordinate social media posts.
- Scheduling posts
- Ability to approve content through other users
- Customer service
- Instagram syncing - specifically the use of videos
- Tagging other agencies or people in posts
June 06, 2018
AgoraPulse - Must have for any business!
AgoraPulse is being used by our strategic marketing unit within the digital marketing unit. The digital team supports other departments as the main AgoraPulse contact. The departments include our current student communications coordinators and our student customer service department.
AgoraPulse addresses the social listening aspect and ensures we capture messages, comments, mentions and tags about the University of Wollongong.
- Inbox zero is a fantastic feature. It allows you to ensure you review all tags, comments, mentions and tags.
- Assignment feature is great for our teams. It allows us to assign certain posts or messages that might not be within our expertise. I like that we receive a notification via AgoraPulse as well as via email to ensure the assignment is captured.
- Live time response - I love that fact that you can see who is responding to a particular message or post. This is so useful if two or more members are in at the same time. It avoids duplication and is such a time saver.
- I would love to see a feature that is an automated reminder if something has been assigned to you and not responded after 2 or more days.
AgoraPulse is currently the premier social media tool used by TMC MindShare. We use AgoraPulse to schedule post and monitor user comments/mentions while analysis monthly or biweekly reports.
- Direct Publishing to Facebook, Instagram, and Twitter
- Reporting KPI's
- All in One Inbox
- Data Retention Period
- None
- None
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse lets us easily moderate all our social media channels, paid and unpaid, into one easy to use space. We can easily assign people to certain comments and it allows us to cut through all the comments and messages to get to the important stuff. It makes moderation 10x more efficient and can be used across multiple campaigns at the same time.
- Puts all your socials content into one very easy to use place including paid content.
- Automated profanity rules that can be used to either stop certain comments before they happen or identify important ones that use positive messaging like 'love, live'
- allows multiple people to work as a team without stepping on each others' toes.
- The mobile app could catch up with the desktop version but it still has all the basic functionality and doesn't slow you down.
March 23, 2018
Imagine all social engagement landing in a tidy Inbox
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is being used by our Marketing and Customer Support teams. We use it to monitor conversations around our brand, reply to customer queries across Social platforms, and to publish our social posts.
The feature we can't live without is the near-inbox-like interface where you can engage with your customer base across social platforms. Depending on the query you can divert it to the right team member too. At Coverfox.com, we have multiple product offerings in the financial space, and the inbox really is a life-saver to manage comments.
The feature we can't live without is the near-inbox-like interface where you can engage with your customer base across social platforms. Depending on the query you can divert it to the right team member too. At Coverfox.com, we have multiple product offerings in the financial space, and the inbox really is a life-saver to manage comments.
- Their interface for social listening is the most user friendly platform I've ever used. It's easy to get your service team to start using it
- The timely reports of how your team is faring month on month, w.r.t your competitors is very useful
- At its price-point, it really offers a great ROI with its host of features
- The interface to manage team can be made better. If the admin isn't one of the users, their billing can become a bit confusing
February 28, 2018
Agora Pulse streamlines Social Media Management
Score 10 out of 10
Vetted Review
Verified User
Agora Pulse is being used by 3 members of our team for management of 7 of our social media platforms.
It is used to publish content across all channels, reply to comments and direct messages and listen to people who are talking about our company online.
It is used to publish content across all channels, reply to comments and direct messages and listen to people who are talking about our company online.
- Easy to use platform and they are very good at providing help and assistance
- Able to manage multiple social media platforms seamlessly
- New features are added and explained via webinars emails
- Adding hyperlinks to saved replies would be helpful
- Having a quick 'undo' button for the first few seconds after a message is sent
February 21, 2018
We love AgoraPulse!
Score 10 out of 10
Vetted Review
Verified User
We use AgoraPulse at the University of Minnesota Libraries. We have primary social media accounts managed by communications and several distributed accounts at our libraries managed by librarians. Through AgoraPulse, we are able to better coordinate our central and distributed accounts and it has been extremely helpful in aligning our messaging. We piloted several social media management tools and chose AgoraPulse as it offered all of the tools we were looking for at an affordable and very competitive price. We have been completely satisfied with the tools and with user support.
- FAQ: AgoraPulse provides a thorough and rich FAQ section that I have used often.
- AgoraPulse provides great customer support and I also appreciate that we regularly receive email from AgoraPulse with creative tips on how to fully leverage the tool.
- I appreciate being able to quickly run through each of our profiles and accounts when monitoring engagement.
- I like that we're able to assign tasks to other users.
- I love that we have the ability to publish/schedule to several social accounts at once.
- I would appreciate being able to download and/or email reports via PDF as opposed to .csv file or PowerPoint.
- I would like to be able to schedule one piece of content across several social accounts, but have the ability to also choose which accounts need to approve the post.
- I would like to have a login separate of my Facebook profile.
- I often cannot load a video for Facebook via AgoraPulse (an error message says file size too large) even though I can upload the video directly to Facebook.
January 30, 2018
Agorapulse, a complete tool for Community Management
Score 9 out of 10
Vetted Review
Verified User
We use it to keep aware of who is mentioning us, to schedule posts and analyze the social media data.
- Scheduling posts
- Answering messages
- Listening users
- Put labels on almost everything
- Reports
- Allowing for following other users' accounts that have not commented on our pages
- Adding stickers for commenting
July 07, 2017
Agora Pulse - Massive Time Saver!
Score 10 out of 10
Vetted Review
Verified User
We are using AgoraPulse to manage social media engagement on behalf of our clients. It is also used for detailed monthly reporting. Having all of our accounts/notifications in one place means we never miss an interaction on a page and can ensure we are productive and proactive in our community management.
- Reporting - detailed and easy to read
- Community Management - never miss an interaction
- Customer Service - always online, live chat, always helpful, quick to respond
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is being used by our marketing department to manage our social media activity. It helps us respond to our customers quickly, while also keeping track of past conversations. It also helps us schedule content, plan activity, and report on its performance. The tool is being used by multiple people, so the different account levels are really useful, as is the competitor reporting.
- Intuitive design that's easy to understand
- Reporting is robust and quick
- Customer service is excellent
- The calendar view of scheduled posts can be a bit daunting when you first see it, but it's easy to understand and you quickly get used to it.
- It would be good if the Facebook inbox included reviews.
December 07, 2016
Agorapulse is Bomb.com
We use Agorapulse largely in the marketing department, but also to pull stats for corporate. We use the program to schedule and review content, and respond to guests on all pages. It addresses our need for statistics, setting goals, quickly reviewing content, and seeing all channels in one place.
- Reviewing content in one place.
- Inbox notifications and the app.
- Monitoring other mentions of your brand.
- Response to customer service.
- Managing Reviews for your Facebook page.
- Managing what you would like to review
November 18, 2016
Simple no-fuss community management
We're looking to create a streamlined workflow around social media moderation, involving many staff and volunteers, including non-techies.
- Clean interface and very easy to use
- Single inbox approach
- Affordable
- More sophisticated influencer identification
- Ability to follow Twitter lists
September 21, 2016
Agorapulse saves the day!
Score 10 out of 10
Vetted Review
Verified User
In higher education, we needed a social media management tool that allowed us to scale as we expand to other departments, didn't break the bank, and allowed multiple users to access and post. We went back and redesigned our entire social media plan around Agorapulse and love it.
It's currently being used by our Public Information office, but we have plans to include it across the rest of the campus.
It's currently being used by our Public Information office, but we have plans to include it across the rest of the campus.
- Social media posting through Facebook, Twitter and Instagram.
- Excellent UI and especially in the social inbox. Its now incredibly easy to keep up with comments, mentions, posts, all in one place.
- Competitor analysis allowed us to cut out roughly 12 hours of work per month. We are working more efficiently and getting more done with our staff we have.
- Expansions into other social networks such as Instagram Story or Snapchat
- Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
- Bit.ly API and analytic integrations would be helpful.
August 31, 2016
Finally found social media management that we can depend on!
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is being used to organize and publish our social media content. It is also being used to monitor social media chatter and messages that we need to respond to. Sometimes those kinds of replies go unacknowledged and that eliminates opportunities to hear from prospective customers and/or learn about who they are, what they need, where they live etc. I haven't used the analytics options yet but I'm looking forward to it. It is not being used across the whole organization because I am the one who is filtering company information and publishing it for the public. The biggest business problem that has been solved is organization.
- The setup of social media content is done very well. AgoraPulse allows you space and time to fill out the editor with what you want to use and say.
- Very thorough so the posts get posted and we get immediate notifications when there are things to respond to.
- It allows you to organize multiple accounts in one place.
- Offers some great insights into the analytics of our clients and the conversations happening on those channels.
- The cost is a little too high.
- It would be nice to be able to customize the name/link of who is publishing content instead of just saying "manager".
August 30, 2016
#1 Social Media Management Platform
I use AgoraPulse to manage our social media platforms (Twitter, Facebook and Instagram). I use it specifically to publish content out to all of our platforms and also to monitor the conversations on the platforms. AgoraPulse also provides fantastic social media metrics which helps us plan out future content. Not many platforms have metrics for Instagram yet so it's a major selling point for AgoraPulse.
- The publishing tools are the best in the industry. The ability to tweak similar posts based on the platform saves plenty of time. The entire interface for publishing and the social media content calendar is very well laid out and is easy to follow, organize and maintain.
- The social media metrics for the platforms I use (Twitter, Instagram and Facebook) are easy to comprehend and provide valuable insights for myself. I am very impressed with the Instagram metrics, some popular social media management platforms still do not have metrics for Instagram so this was a major feature that I was impressed with.
- The monitoring tools are easy to use and I like receiving notifications directly to my phone whenever there is an item that needs to be reviewed. It is very simple to set up keywords and triggers to search posts that need to be monitored.
- The only major weakness that I would like to see addressed is the ability to email a post directly to a co-worker or non-AgoraPulse user. Currently I have to copy and paste the message and add the date/time information to the email. It would be easier if there was a button to generate an email with the post content and details.
August 22, 2016
Coming Back to AgoraPulse after A LOT of Shopping Around
Our company has invested a lot of resources in Facebook and Instagram content generation and advertisement, but we've always had headaches trying to manage comments and messages for said platforms. Part of my job description involves managing our social media presence so I've always been on the lookout to more efficiently interact with existing and potential customers. AgoraPulse's offering in this department is unparalleled. And since it saves quite a bit of time for monitoring, I am able to be the sole user of the service and still get the job done.
- The real-time comments/messages monitoring for Facebook/Twitter/Instagram is unparalleled. I've been on trials for quite a few other similar products and services and I still came back to AgoraPulse.
- I can see that the publishing features are getting more and more robust since my trial days. Currently we still use Buffer for content scheduling but I can see AgoraPulse become a serious competitor by the time our annual subscription with Buffer is up.
- Hashtag monitoring for Instagram is quite handy since regramming user-generated content can be huge on the platform.
- The UI, while not terrible, could be sleeker. I've had no trouble with functionality, though.
August 09, 2016
User friendly, the best choice for Social CRM !
My organization used Agorapulse to manage all social media accounts (Facebook fan page, twitter, Instagram, Google+ and LinkedIn) in one place.
As Social Media Manager, I can program publications on the various social networks and monitor specific keywords for my brand.
As Social Media Manager, I can program publications on the various social networks and monitor specific keywords for my brand.
Agorapulse makes it easy to find in real time all messages received via the multiple social networks, directly into the tool and to respond via the tool itself. All the messages are combined and listed in chronological order, so it is easy to see the latest interactions with your social accounts.
Agorapulse also features an internal CRM system that allows you to identify fans and followers that most frequently post, comment, or engage with your posts
- Agorapulse creates amazing reports with all the metrics that give a good sense of the work you have accomplished.
- Agorapulse gives you a big sense of achievement when you have replied all your fans messages sent to you via the inbox.
- You can use Agorapulse on your smartphone with the app.
- Agorapulse allows you to communicate with your fans directly from the platform.
- You can not have the LinkedIn profile with the app on the smartphone.
August 03, 2016
AgoraPulse is great for multiple department organizations!
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is being used in our Marketing department to schedule social media posts, analyze our efforts and monitor conversations online about us. Our specific issue was that we wanted to do all that I just listed but be able to get reports by department level. We have multiple units we are posting for and we want to see how those efforts are doing on a department level.
- AgoraPulse is great at making scheduling easy and quick
- I appreciate the quick notification of responses/engagement on posts
- I've come to rely on the mobile app so I can easily and quickly respond to social engagement.
- Tagging is a unique feature that really helps our organization be able to report on a department level our efforts
- mobile app could be as robust as the website
- the trial period doesn't give access to the best features
- that's it - nothing else. great product!