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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
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Product Details
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
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August 13, 2014
Good tool
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is used by the web marketing department to create games on Facebook and follow the interaction with our Fans. We are now able to easily create professional applications at a reduced cost.
- Reporting
- Create apps
- Well Design
- Add more social networks as Google+, LinkedIn
- Actualize data in real time
- add tracked link to better measure ROI
August 07, 2014
Agora Pulse, realmente maneja redes sociales y ¡es rentable! [Handles social media and is profitable!]
Score 9 out of 10
Vetted Review
Verified User
Utilizamos AgoraPulse para manejar nuestra página de facebook, para nosotros es muy importante ya que es nuestra principal fuente de ingresos (como clientes). Lo utiliza solo 1 persona y resuelve el problema de manejo de comentarios, publicaciones y sobre todo Concursos. [We use AgoraPulse to manage our Facebook page. It’s very important for us because it is our main source of income (customers). It is used by one person and it handles the problem of managing comments, publications and contests.]
- Manejo de Comentarios y Publicaciones: Por lo general, con la administración de facebook se nos "perdian" tantos comentarios y no podíamos llevar un registro de cada uno de ellos. Es decir, perdíamos ventas, con AgoraPulse nos permite identificar 1 a 1 cada comentario. [ Comments and Publications Management: Generally, in the management of Facebook we lost would lose so many comments and we could not keep track of each of them. That is to say, we lost sales. AgoraPulse allows us to identify each comment on a one to one basis.]
- Manejo de Sorteos y Concursos de facebook: Esta aplicación nos ayuda mucho para realizar concursos periódicos, sin tener que crearlos en cada momento, simplemente son continuos para nosotros y eso ¡Nos encanta! [Facebook Sweepstakes and Contests Management: This app helps us launch periodic contests, without having to create each one each time. They are just continuous, and we love that!]
- Programación de Contenidos: Nos permite generar contenido 1 sola vez al día y las publicaciones se emiten cuando lo necesitamos, sin tener la necesidad de estar creando continuamente contenido en nuestra página de facebook. [Content Programming: It allows us to generate content once a day and the publications are issued when we need them, without having to continuously create content on our Facebook page.]
- Opciones Viral: Realmente nos agrada que los concursos sean necesarios compartirlos, hemos conseguido un incremento de fans con esta opción. [Viral options: We really that contests have to be shared. We've achieved an increase of fans with this option.]
- Claramente, el manejo de mensajes privados, quizá no lo he descubierto, pero de seguro, no puedo manejar los Mensajes privados que me envían, como si lo permite Hootsuite. [Clearly, managing private messages. Maybe I haven't discovered this but I cannot manage my private messages like you can in Hootsuite.]
- Moderación de comentarios en los álbum de fotos de nuestra página de facebook, simplemente no los detecta como un comentario adicional. [Comment management on our Facebook photo album - These comments are not detected as additional comments.]
Score 9 out of 10
Vetted Review
Verified User
We use it to convert a Facebook fan base into opt-in prospects. We also use it to animate and engage the community. An unexpected but useful feature is the reports on publications, especially the negative impact of certain publications.
- Very good ratio between simplicity and efficiency.
- You never feel abandonned in the use. The interface is clear and intuitive, the contextual help is easy to reach and efficient
- The apps are quickly set-up and well monitored.
- An unexpected feature is the report on past publications detailing level of engagement and negative effects. Very appreciated!
- I'd appreciate an editor to generate game step images instead of having to upload tailor-made images.
- The Instant-win app would fit our needs if it could deliver "live" a winner-code usable in our online shop.
July 28, 2014
Very good Social Media Management Suite
Score 9 out of 10
Vetted Review
Verified User
I've been using AgoraPulse for months to manage Facebook and Twitter accounts; it's very helpful for post and comment management and for interesting insights as well. Very good App creation and management, too.
- App management
- Insights report
- Comment moderation
- Insight depth and reccomendation
- Instagram Management
- Pinterest Management
July 09, 2014
My experience with AgoraPulse
Score 8 out of 10
Vetted Review
Verified User
Laranja Zen is a Branding Agency. With AgoraPulse we develop campaigns for our clients brands to engage with their Facebook fans.
- User friendly
- Easy to configure
- Well structured reports
- It should be interesting if we could develop contests that involve more than one Facebook page... example two companies that are partners want to develop a contest where the participants and voters have to like both pages.
June 26, 2014
AgoraPulse Review
Score 8 out of 10
Vetted Review
Verified User
AgoraPulse offers great service and features. I use it to manage Facebook discounts and events.
- Very fast
- Simple to use
- There is nothing that I can think of.
Score 9 out of 10
Vetted Review
Verified User
We use AgoraPulse to boost engagement of our fans on our Facebook Business page. It is used by the Social Media Department of our organization. We were not successful in engaging fans on our page but after we started using AgoraPulse we are seeing a great increase in fan engagement.
- It synchronizes your complete Facebook page with each and every statistic and provide the information in nice beautiful charts and figures.
- The Apps are awesome to engage the fans through contests
- The Best thing about Agora Pulse is its ease of use. It's damn easy to set up and once your page is synchronized you can do a ton of things to keep your fans engaged. The feature to add a competitor and watch is performance is the best.
- More Apps will not hurt.
- Some bugs in the apps come up that should be looked upon.
- More Easy UI.
May 09, 2014
Easy to setup Social Contests app
Score 9 out of 10
Vetted Review
Verified User
Only Marketing and anyone directly involved with Marketing is using the product. I'm using AgoraPulse to get fans engaged in our Facebook page and at the same time get more Likes. So far the results are okay, but that probably has something more to do with the execution than the product. I'm still reiterating to get the possible results.
- Easy to Setup. Before even signing up, I was already able to try the product at once. This tells me how hassle-free it is to setup apps in AgoraPulse.
- Analytics. I like how it gives a detailed funnel for conversion, its pretty useful to know where we're having high drop-offs and can tweak that part a bit.
- Unable to modify contest settings when it's started. I couldn't add more prizes or extend the dates for the contest once its started. AgoraPulse can improve by giving me a confirmation page first of all the settings and letting me know its unchangeable once started before I can "Go" the app.
April 15, 2014
One Of Top Social Management Tools You Should Try
Score 9 out of 10
Vetted Review
Verified User
This is one of top Fanpage managemetn tools we have ever tried. Thank to Agorapulse we can manage the performance of each post style, content as well as each member of our social media team. The functionality, analytics and the amount of additional facebook apps you can add at your choice really makes this app amazing. Besides, we can now categorize posts, comments, images, content, etc.. into many groups for further analysis due to their adding tag feature. I personally can't wait to put it use and see all the data come in. More importantly, Agorapulse provide almost everything we may need at a affordable price.
- Simple, friendly user interface with many useful features
- Full of tutorial video and their support team are really great help with sorting everything out, plus their response time is really on point.
- I get a lot of interesting stats I normally don’t get with other services. You can have deeper understanding of your performance by categorize post/comment the way you like.
- You can also export those stats into Powerpoint, it's extremely simple, attractive and very useful for discussion between teams within organization.
- Besides, you can not only manage page but also create tons of campaigns by Agorapulse' apps such as Fan Vote, Quiz, Photo Contest, Coupon, Sweepstakes, etc.
- First improvement Agorapulse may need is the ability to connect with multiple social network at the same time like Google+, Twitter, Pinterest, etc
- Have more customized stats that are based on tag adding feature. For example, we may tag customers, time range, or event, etc. and see how we are doing.
- Customized notification when something wrong happens such as TAT is too low compare to previous period
April 04, 2014
AgoraPulse Great for Small Business
Score 10 out of 10
Vetted Review
Verified User
It is being used in conjunction with Facebook to market a small business.
- Templates look great
- It's great that you can test drive the product
- Customer support is great
- Make the date an application starts and ends more user-friendly
- Give the user a list of the size of artwork needed to configure the applications in one place so that artwork can be created prior to configuring the app.
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is visually a very pleasing tool to use, even from my iPad. No clunky interface, just sleek lines and good graphics. Layout makes this a very usable tool.
Functionality is excellent - I now use AgoraPulse rather than ShortStack. Great insights into my Facebook users, age range etc. Also being able to see which are my best performing posts, and how users are accessing my status updates too.- Slick layout
- Excellent engagement tools and apps
- Great analytics
- The only gripe I have with this is the price. $99 for management of up to 5 Facebook pages is a little on the expensive side.
March 14, 2014
AgoraPulse
Score 8 out of 10
Vetted Review
Verified User
We are using AgoraPulse for our marketing campaigns on Facebook. For us it's a time and money saver because we no longer have to develop a solution by ourselves.
- Easy to use
- Many apps available
- Price
- App customisation using custom CSS and HTML.
March 07, 2014
You need to have this now
Score 10 out of 10
Vetted Review
Verified User
Love it! With managing a major festival we had no time to worry about our app. AgoraPulse was amazing, helpful support and easy to use.
- The system is amazingly easy to setup
- Very responsive support
- Able to create amazing reports
- Tablet voting concerns
March 05, 2014
Good Product for facebook promotions
Score 8 out of 10
Vetted Review
Verified User
This tool is used by us to handle promotions for a website catering to a political fanbase on Facebook and we had good success within few days of using features like fan vote, etc. The tool is one of those rare tools to provide good reporting and an array of Facebook apps to ensure the fans remain engaged with your page.
- Reporting
- Facebook apps
- Good interaction
- More apps can be added
- Twitter integration is still missing
- Real time reporting from facebook
February 20, 2014
Agora, this will take your pulse really high.
Score 10 out of 10
Vetted Review
Verified User
You can build apps, run competitions, promos etc with all the relevant data all in one place with full language support so its perfect for Europe.
- Various language options ready to go
- Fast support
- Intuitive
- Easy name to remember
- I don't know what is needed extra at this point.
February 18, 2014
Never found anything better
Score 10 out of 10
Vetted Review
Verified User
Thanks to AgoraPulse we were able to sign more social media consultancy / conversation manager contracts.It allowed us to present our services in a more professional way, quantify our efforts (ROI), give a clear insight in our approach (planning, structure, ...) and give them the final word about the content that was going to be published (approval flow).
- Visualize relevant stats
- The simple, yet very complete interface
- The ROI-visualisation: for me not necessary, but the fact that you can make your social efforts tangible is very important for my clients
- The fantastic helpdesk (the people behind this really listen to what the users have to say)
- The possibility to export your FB fanbase to CSV, which allows you to contact them by email for example
- The template based apps. Although it will work for at least 80% of the users, I found it very difficult to stay within the limits of the templates and sometimes i got frustrated by the processes behind it.
February 18, 2014
An helpful tool
Score 8 out of 10
Vetted Review
Verified User
Agorapulse was our first tool to manage our Facebook page and it was used for several years. It was adapted for our needs: programming and moderation.
- Very useful to program our posts, to moderate our comments, to analyze quickly our stats, to create a contest and easy to connect to an other external tool.
- No possibility of creating photo albums and it takes a long time to load comments in the V1.
February 14, 2014
Best Analytics Tool for Facebook Pages
Score 10 out of 10
Vetted Review
Verified User
We use AgoraPulse to make really in depth reports of the Facebook brand page we manage.
- In depth data analysis with very useful qualitative metrics
- User-friendly graphic interface
- Possibility to make a comparison with competitors
- Possibility to export data in a xls format, other than the ppt format that is given by default.
February 12, 2014
A great, inexpensive, easy-to-use page management tool with excellent service to boot!
Score 9 out of 10
Vetted Review
Verified User
We use AgoraPulse in the marketing communications team to engage with our approximately 1 million fans across three different Facebook Pages. It helps us to schedule, identify, report, and provide fun content to our gaming community.
- Very nice reporting interface and fan information which is much more graphically interesting than Facebook Insights. Beyond just for Facebook management, we've used some of the reporting graphics in business strategy presentations!
- The link story posting is much better than Facebook's native one. We use the ability AP provides to edit titles, descriptions and images on links very often to make them as interesting as possible, as we pay to promote a lot of our FB posts.
- Having access to multiple promotional apps all wrapped up in the same subscription package is useful. Most competitors I've seen previously charge quite a lot for what are basically the same features.
- I'd love to see them add more sophisticated Twitter publishing back into the tool. The ability to schedule tweets with images (not allowed by TweetDeck, for example) would be useful.
- Would also very much like to see a link shortener added to the platform. As it is, we're using another service, bitly, to track links.
- Further to the link shortener, reporting on the post clicks - total and unique link clicks (embedded in text) and photo clicks would be helpful. Bringing all this functionality into a single tool rather than via multiple providers would save a lot of time and be really valuable.
February 11, 2014
top Facebook management tool
Score 10 out of 10
Vetted Review
Verified User
It's being used primarily by the community management department.
- Wide range of Facebook apps available on desktop and mobile.
- Good design and easy use.
- All in one tool to manage and report community management activity.
- Maybe some app settings could be more customizable. I refer in particular to TopFan monthly day election.
- The reporting tool could be more detailed on specific areas, but it is good enough for a large proportion of our clients.
February 11, 2014
Huge functionality, big affordability
Score 9 out of 10
Vetted Review
Verified User
We use Agorapulse to manage our Facebook page, and also recommend/deploy it for clients looking for professional Facebook page management solution without huge cost.
- Lots of functionality
- Very reasonable cost
- Excellent product support
- User interface not 100% intuitive at first
February 11, 2014
I have so much data about my fans, and you ?
Score 9 out of 10
Vetted Review
Verified User
I use Agorapulse for all the brands of my company, and each country. I am very satisfied because Agorapulse never stops improving its software, I consider it as a real tool of my social media strategy, and I have recommended it to many partners.
- Social media strategy : Agorapulse helps your brand to be active and innovative on Facebook, with a lot of contests.
- CRM : with the contests, you can qualify your fans and get their email adress. This is so important for your CRM, and it can increase your sales.
- Statistics : you are able to know better your fans, and you have a lot of data which allow you to post the right content at the right time.
- They could improve the types of contests with more customization
February 11, 2014
Why I love Agora Pulse
Score 9 out of 10
Vetted Review
Verified User
AgoraPulse is typically used by the communications team for managing content, Facebook competitions, and is also used as a reporting tool.
- AgoraPulse saves us hours thanks to an easy to use platform
- You can schedule your posts in advance which is really time saving
- You can access analytics really easily
- It allows you to set up great apps without much technical knowledge
- Really relevant apps for your fanbase
- A smartphone app to access the platform from anywhere
February 11, 2014
AgoraPulse is an excellent Facebook marketing & CRM tool!
Score 10 out of 10
Vetted Review
Verified User
AgoraPulse is easy to use tool. Excellent reporting , which provides our customers with in-depth understanding of social networks. Fast and easy to built applications! You can run your promotional sweepstakes or photo contest literally in minutes. Great support as well! I strongly recommend this tool when it comes to Facebook page management!
- Easy to use
- Great applications
- Excellent support team
- It is already quite well developed.
February 11, 2014
A review of Agorapulse
Score 9 out of 10
Vetted Review
Verified User
I use Agorapulse for day to day management of my Facebook page, for weekly analytics and for running applications when required.
The platform is simple to use, comes at a very good price and is really effective.
For the applications it is very simple to get the apps up and running on a page and they work really well. I particularly like the preview feature where I can see and interact with the app on desktop or mobile before I deploy it.
The analytics provided are very comprehensive and I use this on a weekly basis.
Overall it is a very effective and affordable solution.
The platform is simple to use, comes at a very good price and is really effective.
For the applications it is very simple to get the apps up and running on a page and they work really well. I particularly like the preview feature where I can see and interact with the app on desktop or mobile before I deploy it.
The analytics provided are very comprehensive and I use this on a weekly basis.
Overall it is a very effective and affordable solution.
- Very simple to get a Facebook app up and running on desktop and mobile.
- Very easy and intuitive management interface.
- Very good reporting features.
- I'd love to see a content discovery engine to find content for me to publish. A complicated feature but it would be a nice addition.