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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
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Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(51-75 of 342)Companies can't remove reviews or game the system. Here's why
February 17, 2021
Agorapulse Can Save You Time
We use Agorapulse to schedule content for one of our big brands with over 30 million social followers. It is used by myself from the Marketing department in combination with one other user from the client-side. We schedule a combination of content and store posts across Facebook, IG, and Twitter.
- Scheduling across platforms.
- Display our posts in calendar format.
- API restrictions with social networks.
- Deeper insights/analytics.
February 04, 2021
Agorapulse Review
Very helpful in managing social media across platforms and reporting on engagement.
- Scheduling
- Reporting
- Pop up visibility for social media calendars - hard to see multiple posts each day
January 13, 2021
User Friendly System!
Agorapulse is great! The company has worked closely with our team to ensure we have the access we need to be able to respond to our customers quickly and provide information. Agorapulse was essential for us during COVID-19! The scheduling features helped us ensure we could plan weeks out and we love the ability to provide data on reports.
- Reports and metrics.
- Assigning DMs to certain users.
- Taking notes on users.
- Can glitch if multiple people log in to main account.
- Cannot republish twitter posts.
- Cannot access DMs more than a week old.
January 07, 2021
Overall very happy, some improvements can be done
Agorapulse is used by the fundraising, marketing, and communications department to keep track of our social media comments and personal messages from all platforms in one place, especially for advertised campaigns. This addresses the problem that with a lot of comments across platforms, it was difficult to maintain an overview. We also use it to analyze the data and results of our different platforms. This addresses the problem that different platforms give different types of reports. Sometimes it is used to post/schedule posts. The problem here is that it is, for example, not possible to post on Instagram via desktop.
- Good overview of comments.
- Handy reports.
- Very good customer service.
- Posting/scheduling posts, they are not always compatible or possible (e.g., Instagram).
- Bit more information in results about how they are calculated.
- Possibility to add TikTok.
January 07, 2021
Customer Support's Support
Score 10 out of 10
Vetted Review
Verified User
Agorapulse is mostly used by the client service department to manage inboxes across social media channels as well as for analytical purposes about issues our clients/users face. The brand and communication department uses it for user interactions.
- Client support--amazing response time and always straight to the point. Very helpful.
- Well divided report section and customization.
- Good organized inboxes (filters, labels, expandable user cart).
- A little hard to find some answers on the website and bug identification (not communicated well enough).
- Report features could be expanded to be able to compare segment agents in greater detail.
November 23, 2020
Amazing Product, highly recommend!
We use Agorapulse to manage our social media accounts for our New Construction Home Building profile at Chesapeake Homes. It is a great way to manage all of our organic and paid posts through our Facebook, Instagram, and Linked In Accounts. It has proven to be highly useful and makes life in marketing much easier.
- User Friendly Desk Top Version - super easy to navigate through Agorapulse and self teach.
- Organization - provides easy ways to keep track of all social media account activity.
- Customer Service - the customer service of Agorapulse is super great. Always very responsive and willing to have meeting with team member to help them adapt to the app.
- Mobile Version - is less user friendly. Harder to like posts.
- Notifications - sends lots of emails that aren't accurate saying there are missed comments.
- Mobile Version again - I believe the app could be way more user friendly and more similar to the desktop version. It varies too much between the two.
November 04, 2020
Great app, great support, GREAT VALUE
Our social media will soon be using AgoraPulse to optimize social media operations. Mobile app is crucial to off-hours monitoring and timely responding to items that require fast action.
- Mobile app
- Easy-to-use inbox
- Customer service
- Images sometimes don't display when brought in
- More detailed competitor metrics
September 23, 2020
Very useful professional App
Before using Agorapulse, it was very difficult to get reports from the Facebook platform, but after using this great app, the reports became the easiest thing I could get out. Managing people and choosing the period in which I need to go, assigning conversations to some users are also some beautiful features of Agorapulse which I use daily. Thanks, Agorapulse!
- Reports.
- Choosing specified days OR Calendar.
- Assigning conversations.
- Users individual reports.
- Choosing specified hours of the day.
- Improving Instagram features.
September 08, 2020
The ultimate time saver!
We use Agorapulse at Inspiring Vacations to manage 18 (soon to be more) social media profiles across 4 of our brands. I am the main admin but we have 2 other users that assist me with content creation, scheduling and moderation/community management. It is a massive time saver for us to be able to access all of this in one place. The reporting feature is also used extensively by us.
- The content calendar is incredible - very streamlined, easy to navigate and organize.
- The reporting gives us everything we need all in one place. Very easy to find the exact metric I am looking for quickly.
- The content approval system is great for us as we have multiple content creators and I need to approve everything before it gets published.
- The time zone feature is one I would like to see improved on. I absolutely love the fact that I can toggle between time zones, but I would love it if the calendar would automatically show up in the time zone that the profile has set, and not default to the one I am currently in.
- I would love to be able to reorder photos that I have uploaded to create a multi-photo post. At the moment I need to upload them individually in the exact order I want them in. I cannot drag and drop into a new order.
- I would love to be able to add more competitors to watch on my account without having to pay more for each one. It's such a great feature, but not worth the amount, since we already pay $200 per month it seems like something that should be added on and included.
August 23, 2020
Agorapulse saves us time and makes us shine!
We use Agorapulse internally for the social media management posts of The Friedman Group, LLC and we use Agorpulse to manage the social media accounts of our clients. We rely upon the ease of scheduling across multiple platforms for multiple clients. But, it's really the reporting capabilities of Agorapulse that allow us to shine for our clients each month when we report on the work we've done. We've found Agorapulse to be an invaluable tool in our day-to-day social media management work.
- The reporting capabilities of the tool really make us look great. The ability to download a professional-looking report each month is just awesome!
- Posting images and videos to Instagram is a snap whether we do them online or from a mobile device.
- Posting to Facebook and Twitter is a seamless process. The ability to upload posts in bulk can streamline our process.
- We occasionally have some issues posting to LinkedIn and tagging LinkedIn users. But, we've always assumed this was because of LinkedIn's API.
- The Agorapulse Knowledgebase could be a bit more robust to relieve the support team of some questions one would normally find elsewhere.
August 11, 2020
User-friendly, organized, professional
My company uses Agorapulse to manage 40 social media clients on a recurring monthly basis. It's used by our marketing & strategy team to schedule content, manage and monitor interactions, and provide reporting metrics to clients. This platform helps us stay organized while being able to handle various social media accounts in the most timely and efficient manner.
- Provides detailed, custom reports to share with clients
- Allows for scheduling content months in advance
- Easy and user-friendly platform to monitor user comments and interactions
- Push notifications for Instagram - these can be a time suck when you have to go in and post the content natively in the app
- Social media tokens are often disconnected, requiring you to refresh and reconnect which can be a pain
- Bulk publishing function is okay, could be improved to make things more functional
July 02, 2020
Great tool for social media management
We use AgoraPulse across all our clients to schedule and approve content and manage engagement. We also use the listening and reporting functions. We use AgoraPulse as our most valued tool for social media management.
- Scheduling and approving content.
- Allowing different users varying levels of access.
- Listening for key brand issues.
- Hashtag tracking.
- Improved follower tools for twitter.
June 24, 2020
Agency Owner Review
Score 10 out of 10
Vetted Review
Verified User
It is currently only being used by me, (marketing manager), and three people under our social media management services team. We occasionally connect accounts to audit using the reporting tool, but mostly it's used for our client's that are paying us for content creation, scheduling, and management of their social channels. AgoraPulse has a super clean interface, and their product team is very receptive and has already implemented some product changes based on our feedback within 3 months. (Perhaps it was already on the roadmap).
- AgoraPulse has some awesome reporting tools. Helps us save money instead of getting another reporting software.
- AgoraPulse has the feature of saving common replies to any of our client's customers comments or questions.
- AgoraPulse is very affordable when you compare it to the other software on the market for agencies.
- I wish AgoraPulse's reporting was dynamic like a dashboard sort of like Cyfe.
- I wish the reporting on AgoraPulse could be automated to send to our clients emails weekly or monthly.
- I wish we could white label the reports before we download them, as well as remove metrics we don't care about.
June 17, 2020
Agorapulse made my job a million times easier!!
I run all social media for my company. I found it much easier to use than other social media management platforms. Agorapulse made it possible for me to keep content organized and also make it so I don’t have to be on my phone 24/7. I can schedule posts and track data whenever and wherever.
- They provide detailed data reports. I love being able to track followers, engagement and more through one program. It’s easy to read so my boss can also understand and it’s accurate in the information.
- Everything is very organized. I’ve tried other programs that do the same stuff but the layout is just messy and confusing.
- It would be nice if I could have a way to layout content. So for example, Instagram is very visual. It’d be cool to be able to see just the images and how they flow with one another.
May 29, 2020
I couldn't do my job without Agorapulse!
The marketing team oversees the social media associated with 7 businesses that have 21 social profiles. We utilize Agorapulse to schedule, manage, and report on all our social media channels. Originally our team was natively posting to all social profiles, but this was extremely cumbersome and left lots of room for human error. After testing several other tools, Agorapulse was the best tool for us with the pricing and the ability to send posts for approval before posting.
- Reporting - Easy to export and understand reporting features.
- Scheduling - Easily see what is scheduled or has already posted.
- Exporting scheduled posts - I would love to be able to send a "schedule" of posts that have been scheduled but not posted to businesses.
- Save posts as draft - Sometimes I am not always ready to schedule, so I would love to see a "save to draft" feature.
We use to post on all our client's social media accounts and respond to DMs.
- Organized
- I love the layout.
- I can manage my team.
- I don't like the reports at all.
- Should be allowed to have listening turned on for every client, at least on competitors, included in the base price.
- Faster customer service or a dedicated account manager so that it's not a bunch of different people dealing with my account.
May 19, 2020
The only social media automation software that I’ve found solves our drip and content marketing problems
It’s being used by the whole organization.
It solves the problem of automatic posting of content in different social networks. We have a drip and content marketing strategy where we need to post images, articles, and podcast episodes on a recurring basis. Agorapulse is perfect for this. I haven’t found another tool that can solve this problem.
- Automatic posting.
- Recurring posting.
- Several social networks.
- Bulk deletion of posts.
May 16, 2020
I wish I'd found this platform sooner
Agorapulse is being used daily by our organization. We have a team of 4 that are all active users on the platform. We use it to moderate our social channels and keep tabs on KPIs for our accounts.
- Makes moderating with a team seamless.
- Reliably pulls through engagement from our social channels.
- Very clean and simple UI.
- Would love increased analysis on the tag functionality.
May 15, 2020
Great for Small Business Marketing Agencies
We currently use Agorapulse to schedule organic social media content and do our monthly reporting for Facebook, Instagram, LinkedIn, and Twitter. We are a Marketing Agency, so our entire organization utilizes Agorapulse. As far as business problems being addressed, it has certainly increased efficiency with reporting and scheduling/managing organic content. It also serves as a hub for us to collaborate on content.
- Scheduling organic social media content across multiple platforms.
- Customized social media reports.
- Integration with a variety of different platforms.
- User-friendly interface.
- No grid preview for Instagram.
- No integration with Google My Business.
- Automation for reporting on a monthly basis.
May 15, 2020
Great for social media teams
We use AgoraPulse to manage comments across our social media platforms. It's currently used by two team members daily. It helps us make sure we don't miss any customer interactions.
- Notifying of comments.
- Notifying of messages.
- Tracking who reviews what.
- Notifying of comments on ads.
- Recognizing when comments or ads have been responded to off-platform.
- Integrate more functionality within the platform (instead of having to go to the actual social media site or app).
May 13, 2020
Agorapulse is our GO-TO tool for Social Media Marketing in a sea of overcomplicated software
We are using Agorapulse across the whole organization and so as to keep us organized towards all our Social Marketing Management needs. The ability to generate reports for our clients is a fundamental aspect of the consulting work we do and having a tool such as Agorapulse in our arsenal is key.
- Publishing calendar ability.
- Assignation of task to team members.
- Data analysis.
- Incorporating AI in unique and useful ways.
May 07, 2020
Makes My Life Easier
Score 10 out of 10
Vetted Review
Verified User
I use Agorapulse to manage, monitor, and schedule content for my clients many social media platforms. In addition, I also run monthly reports on content performance, audience engagement and labels.
This tool has made my life easier and has opened up a world of tools and functionality that allow me to service my clients in a better, more effective, way.
- Labeling of content type, inbox messages, and audience.
- Content calendar.
- Queuing and scheduling of content.
- Listening.
- Expanding the functionality of the [new] image editor (i.e. brightness, contrast, etc).
- Fans & follower reporting.
- More Instagram functionality (probably not AP's fault).
April 30, 2020
Best for agencies and large businesses
I work as a social media freelancer. The agency I work for uses Agora Pulse as their social media scheduling and reporting software. It is used by the Marketing and Social media team for clients' community management, scheduling, and analytics.
- Analytics and reporting
- Workflow management
- It is the best option for agencies
- Community management
- It is expensive for small businesses who only need to manage a few profiles.
April 26, 2020
Great For Growing Marketing Agencies
We have used Agorapulse to start our new social media marketing service in our company. We've grown from 10 clients and 40 social media channels to 45 clients managing over 130 social media channels. We use it exclusively to manage our client's channels and it has worked very well. We use it to schedule and post 1600+ posts per week and it keeps up with our high production demands. It addresses the problem we had where we have a huge amount of content we need posted quickly, and Agorapulse allows us to do that. I've researched other social media management software before choosing Agorapulse because it had all the features we needed, and it has been working very well for us.
- Posting and scheduling.
- Assigning posts to other team members for quality control/reviewing.
- Easily change dates for posts on multiple platforms individually.
- We'd like more reporting options, we currently don't use the reports and create our own for our clients.
- While the speed of the platform isn't poor, any speed improvements to the platform would improve the productivity of my team.
April 12, 2020
How to get your to inbox to zero!
I am using it to post to all of my social media accounts and 3 months ago added a client to post to his. I have a virtual assistant who queues up everything and assigns it to me for approval (love this feature!). Seeing the post with the image just how it will appear on social media helps me review it and make sure it's laid out correctly.
- Approval process is streamlined and easy to use.
- Logging in to the Agorapulse (one platform) to review and reply to all comments is a time saver! Helps to keep me from going down the rabbit hole on Facebook and Instagram!
- The reports are fantastic. I'm a visual learner, so the graphs really help me see clearly when my posts are performing well.
- It's frustrating that we can't schedule video content on our LinkedIn profiles.
- Other platforms like PromoRepublic have curated content broken down by category and platforms. It's really nice. Even if I don't use it, it does inspire me.