TrustRadius Insights
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
View PricingOverview
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(76-100 of 342)Companies can't remove reviews or game the system. Here's why
March 26, 2020
Fantastic For Agencies!
We use Agorapulse to maintain and manage client social media accounts across all their platforms. The calendar view is especially helpful in allowing us to strategize promotions and content.
- Scheduler.
- Multiple platform availability.
- Review system.
- Client access for review at no additional cost.
March 25, 2020
My Agorapluse Thoughts
Whole organization. Allows us to create and schedule social media posts for clients and create monthly reports analyzing their social account progress.
- Easy to understand publishing calendar.
- Easy to assign materials to other users to review.
- Helpful for managing and switching between multiple accounts.
- Reports are emailed - would be better if they could be downloaded directly on the site.
- Reports in PowerPoint form are easiest to copy into our report template but the recent switch to PDF makes it difficult.
- Listening and inbox does not capture every interaction on social media.
March 25, 2020
Get work done with Agorapulse
We use Agorapulse to have access to all social networks in one place. We use it within one department, Customer Service and Support. This allows us to answer issues with our product quickly. The main issue we had was multiple brands of games which all had a unique social network and were difficult to manage on a day-by-day basis.
- Everything in one location.
- Easy to schedule.
- Easy to review.
- Cannot bulk publish text & links with images.
- Cannot look up all banned users (Facebook) easily and un-ban within the program.
- Cannot edit multiple identical post times.
March 18, 2020
Definitely worthy with great ease!
Our marketing department has the most profit by using AgoraPulse. It is very regularly used for simple social media posts, mentionings and milestones. The brand awareness is therefor maximized with this perfect tool. It helps narrow the further online marketing plan we set for strategy and our customer buyer journey. Then the possibility of posting several platforms simultaneously and scheduling options are just perfect.
- Multiple posts on multiple platforms
- Extended analytical information
- Calendar overview
- Bulk post import
- No combined analytics overview
- LinkedIn posts have to be separately composed due to image proportions
- Still lacks more social platforms
March 11, 2020
Agorapulse is worth the cost for social media management
We started using Agorapulse as a way to schedule content in advance. It's been working wonderfully. It's given us more time to focus on a larger reach instead of spending the same amount of time for less return. It's also allowed us to engage on Instagram which we could not before since we market PC based and not app based. We're happy with the results and think it is worth the investment!
- Social media.
- Scheduling.
- Reporting.
- Following tags.
- Instagram errors.
- More ability to customize one post for multiple platforms.
- Chat customer service.
March 10, 2020
AgoraPulse is a huge time saver!
I use it to schedule posts to all of our social media platforms. I am the only employee right now and being able to schedule out our posts is extremely helpful. It saves me time and I am able to repeat posts so that I no longer have to come up with new content.
- Ease of use
- Future scheduling
- Repeatability
- Only suggestion that would help me is the integration into Google My Business
March 09, 2020
A complete social media management platform!
Agorapulse is the only platform for Social Media Management that allows a user-friendly interface. It's very useful when you need to manage all the engagement in all of your social media profiles. The management includes private messages and it's very user-friendly. Also, Agorapulse has a very useful feature to assign comments and messages to any team member.
- Manage Comments - Very user-friendly interface to manage comments.
- Manage Messages - One of the few social media management platforms that supports private messaging. It's also possible to assign the messages and answers to another team member for approval.
- Schedule posts - Very user-friendly platform to schedule all posts. Including Instagram Stories.
- Assign tasks - Approvals, comment and message answers, etc. to any team member.
- Schedule Stories - Improve the user-friendly aspect of scheduling stories. More automation is needed.
- Manage Stories - Better report and management of Stories. It would be great if we can get a separate report and the possibility of more KPI data.
Our agency uses Agorapulse for all community management that we manage in-house. We work on a variety of clients with various needs across multiple platforms. Agorapulse helps us aggregate all of those comments, mentions, and messages into an easy-to-follow stream. Team assignments help keep managers focused on their brands while allowing for flexibility to assign users on a temporary basis so that they can assist while coworkers are out on vacation, sick, etc. As a supervisor, it allows me to get a snapshot at any moment of who is behind and may need help so that I can jump in. For us, Agorapulse is all about community management with some use of the Instagram direct publishing feature.
- Simple, intuitive sorting system for inbound comments, messages + mentions.
- Easy to assign and un-assign members to different client teams, as needed.
- Easy-to-use publishing tools baked in to the program.
- Easy to quickly sort through multiple inbound conversations at once.
- Automated rules help keep the inboxes lean so that managers can focus on what needs their attention.
- Sometimes liking a comment or post will automatically close it out before a response can be typed.
- The tokens expire frequently and in batches from time to time.
March 02, 2020
The best social media management tool for your budget!
Score 9 out of 10
Vetted Review
Verified User
Our communications department currently uses Agorapulse to schedule post across our 45 social media accounts. We also use it to conduct engagement and analyze our analytics.
- Scheduling posts.
- Analytics.
- Engagement inbox.
- Bitly Link when you want to add a personal photo.
- Listening.
- Instagram features.
March 02, 2020
Social media made easy with Agorapulse
I use Agorapulse on a monthly basis to schedule social media posts and on a regular basis to measure the results. It really expedites the social media approval and scheduling processes. Formerly, we had to download spreadsheets and use that for approvals and it was time-consuming and cumbersome.
- Scheduling.
- Approvals.
- Metrics.
- I want to be able to see all scheduled posts when I'm choosing a time/day for a new post.
February 25, 2020
Agorapulse has its finger on the pulse!
Agorapulse is used across the whole organisation. We manage client content and social pages and the one business problem that arose time and again was that no one was sure where we were at in terms of scheduling, approving and analysing the reporting of content. Agorapulse addressed this by making sure that we could approve content before scheduling, have a neat and logical layout of what has been done for each client as well as conveniently updating you with reports. This has made the team more efficient and better at their work.
- The 'send for approval' feature.
- Cohesive monthly & per client layout.
- Multiple posts upload - it can be tedious to have to repeat the whole process. I'd like to see a more efficient way of uploading content.
- Better integration of the calendar function into the upload process. Seeing it laid out immediately whilst uploading content would make life easier as you can see what is on the calendar as well as choose from there which date you would like it to go.
February 18, 2020
A must-have for extended social media presence
We are using it in the Social Media and Marketing department, as well as the firm production department - to answer social media messages mainly from YouTube, Facebook, and Instagram. We use it on a daily basis with all these platforms and it is our main way of communication with our social media consumers and potential clients.
- Collecting comments from different platforms into one.
- Answered comments are easily identifiable and hidden from the to-do list.
- Speed - We need comments to roll in quicker than the default 15 minutes. Also, we need a quicker resolution of communication problems with the social media servers.
- Communication problems with social media platforms are few, but they still do occur too often to make us lose time with answering comments directly on these platforms.
February 17, 2020
Social media made easy!
Our company implements Agorapulse for social media marketing and consumer engagement. The usage is limited to social media customer service but is used on a daily basis to moderate and publish marketing ads.
- Organization is a breeze.
- Agorapulse provides an overview of all social media accounts and interactions on said accounts.
- Allow sub-admin privileges to members of a team.
- Would like the ability to use GIFs in posts and replies.
February 15, 2020
Agorapulse makes social media mgmt easy
I use it myself and for my clients to schedule social media and run analytics. It helps me keep track of all of my client posts in one place and generate reports quickly.
- Allows for multiple accounts to be managed on one platform
- Great scheduling tool
- It's Twitter mgmt is lacking some tools
February 13, 2020
Agorapulse Review
Agorapulse is being used in our organisation as a social media scheduling tool, a social listening tool, inbox and engagement management tool as well as a social media reporting tool for our own social media platforms as well as all of our clients' social media platforms. It saves us time and effort in social media publishing, managing engagement and reporting for ourselves and clients.
- Social media scheduling and publishing.
- Managing post and page engagement from reactions to comments to inbox messages.
- Reports layout when exporting to a PowerPoint can be improved.
- Display of text recommendations when assigning items among teammates.
February 12, 2020
Sleek and easy to use!
Agorapulse is used primarily by myself and a few members on the Player Experience team. We also have a team of outsources with access that I help manage. It contains the social profiles of over a dozen games within our studio that we oversee, and is mainly used as a tool to redirect users having problems over to our support team.
- Agorapulse is good at giving quick information about user/fan history.
- It has quick buttons to hide or delete comments that are very useful and don't require additional work.
- A search function for comments using specific keywords would be helpful, but this might be a restriction from FB itself.
- A way to sort profiles by different criteria, like un-reviewed comments.
Currently we use Agorapulse to help employees across three offices manage multiple social media accounts for the university. We originally purchased this primarily for the analytics and reporting functions, and then for the inbox/social listening tools. While these have met our expectations, the content publishing calendar and content workflow tools have become a major part of our content production workflow. This enables us to have a content creator draft a post, send it to an editor for a check, then to a translator to add an appropriate translation, and then on to a final check before scheduling the post. Before Agorapulse we relied on a spreadsheet to schedule and develop content; the ability to have this in a digital workflow has greatly improved the efficiency of our workflow.
- Gives the social media team one place to manage and operate all accounts.
- Allows a team of multiple people to manage multiple accounts at the same time.
- The overall interface does not feel as polished as some larger, more expensive competitors.
- The original reports were adequate, but did not feel very polished. They just rolled out a new format that looks a lot better, but I haven't had time to fully evaluate it yet.
Score 9 out of 10
Vetted Review
Verified User
We use Agorapulse to manage various social accounts for our customers across a variety of platforms, such as Facebook, Twitter, Instagram, and YouTube. Agorapulse is currently being used by our team members who are responsible for social media management. We particularly like the calendar tool, as it allows us to plan in advance and all the posts are automated, not requiring us to log back on or use an app to publish any posts. It's very easy to re-schedule content, amend or personalise content for a specific platform. Having the calendars public enables our team to stay up to speed on what's been scheduled so we never double-up on any posts or miss anything important. We also use Agorapulse as a social media listening tool. The comprehensive weekly reports are very useful and insightful!
- Weekly reports
- User-friendly interface, very intuitive
- YouTube integration - the ability to schedule posts
- Instagram carousel posts - ability to post multiple images at once, also automated IG stories (rather than having to use the app)
January 31, 2020
Establish a strong online presence in one step with Agorapulse
We are a nonprofit animal welfare organization. We use Agorapulse to integrate our marketing and fundraising over social media platforms.
- Saves time by creating one posting that can be used for Facebook, Twitter, and Instagram and with minor tweaking on LinkedIn.
- Provides reports to track fan growth.
- I would like to be able to log in and stay logged in without having to re-enter the user name and password every single time.
January 29, 2020
Agorapulse is the Perfect Companion to a Social Media Agency!
We decided to commit to using Agorapulse because it had just about every feature we were looking for in a content scheduling tool. The number one aspect of the tool that really stood out to us was the incredible reporting. Each month when we meet with clients to present the results of our social media initiatives the reporting is extremely helpful and very easy to understand. We even get a Powerpoint presentation to show our clients.
- The reporting is out of this world and thorough.
- Scheduling posts is really easy across multiple platforms
- I wish that we could easily change the type of image used when doing bulk scheduling. We can customize the copy, and tagging but currently can not switch up the image.
- Would LOVE to be able to schedule Google My Business posts
January 29, 2020
Love using Agorapulse!
Agorapulse is used within my department only at my organization. It is a lifesaver for gathering social media engagements, bulk publishing content, searching for our brand mentions, searching new content that we need to engage with, and checking analytics on different social platforms. It saves time, energy, and delivers the information I need directly to me on the schedule I want/need.
- First to have new updates like scheduled publishing to Instagram.
- Bulk publishing options.
- Listening capabilities on social platforms.
- Customer service is amazing!
- More analytics on Instagram content.
- More filters on listening.
- Ability to view live YouTube comments on the app.
- You cannot set a thumbnail for uploading Instagram videos.
January 28, 2020
Agorapulse - Efficient Social Media Management
Score 7 out of 10
Vetted Review
Verified User
We've been using Agorapulse for a year now, it has helped the community management team greatly in better managing the conversations happening about their brands on and off assets with the ability to better report the community activities as well. It has also helped us as management better assess load per client to be able to assign the right amount of resources per client. Hence, better visibility and more value at our clients' end.
- Community Management
- Automated Tagging & Automated Responses
- Increasing Social Listening Cap
- Customizable Response Time
January 28, 2020
All Social Platform Requirements In One App
Agorapulse has replaced a number of apps to manage the scheduling, posting and responding to comments on all our social platforms. We use it throughout the company.
- scheduling posts across all social platforms
- repeating posts
- one visual calendar for all platforms
- drag and drop scheduling
January 21, 2020
Highly recommend Agorapulse for non-profit use
Agorapulse is being used only in the communications and marketing department between myself and my supervisor. It helps us schedule social media and, most importantly, gather key data about our social media performance so that we can improve it.
- Scheduling: Agorapulse makes it extremely easy to schedule posts to a channel and cross-post them on other channels.
- Interface: the platform is very user-friendly and aesthetically pleasing.
- The send-to-mobile option for Instagram posts never works for me.
- The app is truly not very good; it's quite hard to use, and for some reason doesn't keep me signed in.
January 21, 2020
Easy-to-use tool for mid-level community management
Agorapulse is used by the customer service department, specifically by the community management [team] and it helps to advocate with our online community.
- Easily enables the existing native social media features
- Provides a good content overview
- Improve features for the non-premium packages
- Browsing features could be better