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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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TrustRadius Insights
TrustRadius Insights

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(101-125 of 342)
Companies can't remove reviews or game the system. Here's why
January 17, 2020

AgoraPulse is a no-brainer.

Chad Carman | TrustRadius Reviewer
Chad Carman
Digital Media Director
Rocky Mountain Elk Foundation (Non-Profit Organization Management, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is a great cost-effective social media studio for single individuals and small teams alike. It lacks somewhat in the reporting necessary for larger corporate environments, but this will likely not be missed if a user has never experienced a more robust reporting system. For the price, you cannot beat it.
January 09, 2020

Celebrating our one year anniversary with Agorapulse!

Verified User
Director in Marketing
Public Relations & Communications Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
The previews of the posts, the integrated calendar, and reporting details are incredibly helpful. LinkedIn is our biggest challenge in terms of not being able to tag individuals or have access to reporting details for individuals.
January 03, 2020

On the pulse with Agorapulse.

Syazana Kahardy | TrustRadius Reviewer
Syazana Kahardy
Content Manager
Pixajoy (Internet, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's best suited when you're managing a lot of social media channels that utilise similar/same content. You don't have to go and purposely create a new post - you can just duplicate it and make a few edits to the original post to better fit different channels. If you're planning to post a carousel image over the weekend, you just have to make sure to be alert as they don't automatically post. They'll send you a push notification on your phone so be sure not to miss the timing.
December 05, 2019

It's not cheap, but it's probably the best platform out there for social media management

Jesse White | TrustRadius Reviewer
Jesse White
CEO (Chief Executive Officer)
Perpetual Fortitude (Public Relations & Communications, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is really fantastic if you are in the right position to fully utilize its capabilities. If you are only managing a couple of social media accounts or do not have a team to work with, then Agorapulse may be a bit too robust for your needs. Personally, I found it to be the most straight-forward and easy to use platform among all of the similarly situated products.
November 20, 2019

Agorapulse Review

Verified User
Employee in Marketing
Renewables & Environment Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Overall, I'm very pleased with the software and the capabilities it offers. Agorapulse is very user friendly and offers an easy-to-use interface. I actually attended a social media conference a few months ago and recommended it to everyone in my breakout group as they hadn't found a software they were yet pleased with.
November 12, 2019

How to impress your boss by growing your social media channels: The Agorapulse story

Verified User
Manager in Marketing
Medical Devices Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's one of the best scheduling tools out there. The analytics are great. It suits us because we are a very small team with limited capacity and it helps us maintain an acceptable level of engagement on our channels while minimising the effort.
September 27, 2019

Excellent Platform for Small Businesses

Heather Pratt | TrustRadius Reviewer
Heather Pratt
Branch Operations Specialist
CanGas Propane Inc. (Oil & Energy, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agora is fantastic for a smaller business. It solves the issues of cross-posting content and manages your feeds pretty effortlessly. You can build out a full months schedule and not have to worry about it for another month. It doesn't do everything its advertized to do, but overall its saved me countless hours of time. I appreciate the ability to duplicate my posts when I run out of creative steam. And there are some cool features such as hashtag grouping and "listening" feature which monitors when your brand is mentioned. I don't think it's appropriate for larger businesses such as marketing firms, as it has a difficult time keeping up with tokens and refreshing tokens. For a firm, that would be near impossible to keep up with - especially with 30 portfolios to manage.
September 03, 2019

Agorapulse, the hero we all need but don't deserve

JH
Joseph Han
Director of Social Media Marketing
Ayce Creative (Marketing and Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Any size agency would find this platform perfect for their social media profile needs, especially if they are more data-driven. The Agorapulse platform offers a lot of data insights and meaningful analytics that help the decision making process.
August 29, 2019

The best of its kind for agencies!

Robyn Mays | TrustRadius Reviewer
Robyn Mays
Co-Founder
Digital Butter (Non-Profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I love Agorapulse and couldn't recommend it to more people if I tried. Agorapulse makes everything we do run seamlessly. I love the community management and its interface. The reporting is extensive and they are always working on updates and listen to what their customers are saying. Agorapulse is a great cost-effective solution to businesses that manage a large number of social platforms. However, I recommend Buffer to individuals who are only looking to manage a few profiles (5 or less) as it is much more cost-effective.
August 24, 2019

Finally, a tool that ticks all the boxes

DC
Daniel Creen
Social Media Manager
Atomos (Broadcast Media, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Agorapulse is well suited for small, medium and even large businesses who are looking to take social media seriously. This tool will get you off the ground, allow you to grow a brand and more importantly, quickly respond to customers comments and questions.
August 21, 2019

Agorapulse is perfect for promotion

Kathleen M. Olson, CAWA | TrustRadius Reviewer
Kathleen M. Olson, CAWA
Executive Director
Purrfect Pals Cat Sanctuary and Adoption Centers (Non-Profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well-suited to any organization concerned about consistent messaging and branding where more than one individual is creating social media postings. It is well-suited for program managers with other responsibilities to be able to create and schedule their postings in advance.
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