TrustRadius
https://media.trustradius.com/product-logos/rV/7p/W7JTG122JCTK.PNGThe Sickest Social Media Management Application EverAgoraPulse is currently the premier social media tool used by TMC MindShare. We use AgoraPulse to schedule post and monitor user comments/mentions while analysis monthly or biweekly reports.,Direct Publishing to Facebook, Instagram, and Twitter Reporting KPI's All in One Inbox,Data Retention Period None None,9,2,Was never measured for 2017 to present.,Hootsuite Free,Hootsuite Free,2,Competitive Overview Reporting Social Media Management,None None,None None None,9,No,Product Features Product Usability Analyst Reports,I won't change a thing.,Implemented in-house,No,Change management was minimal,None None None,10,Yes,8,No,No, I can't.,Publishing - Social Media Calendar Reporting Competitive Analysis,None None None,Yes, but I don't use it,10Glad I've found it :)We monitor comments and direct messages on our client's social media pages. Also, using Agora Pulse to benchmark with competitors.,Gathering comments and direct messages from social media profiles. Puts all your socials content into one very easy to use place including paid content. Manage multiple social media platforms seamlessly,Mobile app lacks functionality found on desktop version (i.e. filters for messages) Facebook reviews missing,9,3,We are responding more quickly to questions and comments from our followers.,Mention and Hootsuite FreeImagine all social engagement landing in a tidy InboxAgoraPulse is being used by our Marketing and Customer Support teams. We use it to monitor conversations around our brand, reply to customer queries across Social platforms, and to publish our social posts. The feature we can't live without is the near-inbox-like interface where you can engage with your customer base across social platforms. Depending on the query you can divert it to the right team member too. At Coverfox.com, we have multiple product offerings in the financial space, and the inbox really is a life-saver to manage comments.,Their interface for social listening is the most user friendly platform I've ever used. It's easy to get your service team to start using it The timely reports of how your team is faring month on month, w.r.t your competitors is very useful At its price-point, it really offers a great ROI with its host of features,The interface to manage team can be made better. If the admin isn't one of the users, their billing can become a bit confusing,9,7,Has reduced the effort to manage social channels a lot The training required to onboard a new service manager has been cut by a third Is very affordable for the feature-set it offers. Costs $50 lesser than the previous tool we were using, which had about 60% of features as offerings,Hootsuite Enterprise, Buffer and Meltwater Media Intelligence Platform,WebEngage, Asana, KissmetricsAgora Pulse streamlines Social Media ManagementAgora Pulse is being used by 3 members of our team for management of 7 of our social media platforms. It is used to publish content across all channels, reply to comments and direct messages and listen to people who are talking about our company online.,Easy to use platform and they are very good at providing help and assistance Able to manage multiple social media platforms seamlessly New features are added and explained via webinars emails,Adding hyperlinks to saved replies would be helpful Having a quick 'undo' button for the first few seconds after a message is sent,10,3,+100 organic FB followers each week +100 organic Twitter followers each week Saves 2 hours per day for Social media managementWe love AgoraPulse!We use AgoraPulse at the University of Minnesota Libraries. We have primary social media accounts managed by communications and several distributed accounts at our libraries managed by librarians. Through AgoraPulse, we are able to better coordinate our central and distributed accounts and it has been extremely helpful in aligning our messaging. We piloted several social media management tools and chose AgoraPulse as it offered all of the tools we were looking for at an affordable and very competitive price. We have been completely satisfied with the tools and with user support.,FAQ: AgoraPulse provides a thorough and rich FAQ section that I have used often. AgoraPulse provides great customer support and I also appreciate that we regularly receive email from AgoraPulse with creative tips on how to fully leverage the tool. I appreciate being able to quickly run through each of our profiles and accounts when monitoring engagement. I like that we're able to assign tasks to other users. I love that we have the ability to publish/schedule to several social accounts at once.,I would appreciate being able to download and/or email reports via PDF as opposed to .csv file or PowerPoint. I would like to be able to schedule one piece of content across several social accounts, but have the ability to also choose which accounts need to approve the post. I would like to have a login separate of my Facebook profile. I often cannot load a video for Facebook via AgoraPulse (an error message says file size too large) even though I can upload the video directly to Facebook.,10,8,It has transformed our set of individual social media community managers into a working team. We are providing more consistent messages to our followers. We are responding more quickly to questions and comments from our followers.,Sprout Social and Sendible,Hootsuite Free, TweetDeckAgorapulse, a complete tool for Community ManagementWe use it to keep aware of who is mentioning us, to schedule posts and analyze the social media data.,Scheduling posts Answering messages Listening users Put labels on almost everything Reports,Allowing for following other users' accounts that have not commented on our pages Adding stickers for commenting,9,5,It makes reports based on what you want and automatically gives you the ROI.,Hootsuite,Moz, SEMRush, Hootsuite ProAgoraPulse is amazing for PR and Digital PR AgenciesWe use Agorapulse specifically on Digital Pr Business Unit of the agency, in order to manage clients’ social profiles. We appreciate the business model on which Agorapulse is built on, and in particular, the dashboard through which we understand any variations on social profiles happen.,Dashboard management Inbox Usability Frequently release of new features,Not all I need is implemented,10,4,Positive impact,Hootsuite Enterprise and Falcon.ioAgora Pulse - Massive Time Saver!We are using AgoraPulse to manage social media engagement on behalf of our clients. It is also used for detailed monthly reporting. Having all of our accounts/notifications in one place means we never miss an interaction on a page and can ensure we are productive and proactive in our community management.,Reporting - detailed and easy to read Community Management - never miss an interaction Customer Service - always online, live chat, always helpful, quick to respond,10,3,Sprout Social and BufferSimple to use, has all desired features, great customer serviceAgoraPulse is being used by our marketing department to manage our social media activity. It helps us respond to our customers quickly, while also keeping track of past conversations. It also helps us schedule content, plan activity, and report on its performance. The tool is being used by multiple people, so the different account levels are really useful, as is the competitor reporting.,Intuitive design that's easy to understand Reporting is robust and quick Customer service is excellent,The calendar view of scheduled posts can be a bit daunting when you first see it, but it's easy to understand and you quickly get used to it. It would be good if the Facebook inbox included reviews.,10,2,Streamlined our social media management, freeing up time Provided robust reporting on social media activity Has helped us keep an eye on the market,Agorapulse saves the day!In higher education, we needed a social media management tool that allowed us to scale as we expand to other departments, didn't break the bank, and allowed multiple users to access and post. We went back and redesigned our entire social media plan around Agorapulse and love it. It's currently being used by our Public Information office, but we have plans to include it across the rest of the campus.,Social media posting through Facebook, Twitter and Instagram. Excellent UI and especially in the social inbox. Its now incredibly easy to keep up with comments, mentions, posts, all in one place. Competitor analysis allowed us to cut out roughly 12 hours of work per month. We are working more efficiently and getting more done with our staff we have.,Expansions into other social networks such as Instagram Story or Snapchat Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful. Bit.ly API and analytic integrations would be helpful.,10,More social interactions with students, alumni, and prospective students through social inbox. Increased visibility for events, research, and awards. Increased our efficiency as it is allowing us to expand into other social media channels.,Hootsuite Pro and Sprout Social#1 Social Media Management PlatformI use AgoraPulse to manage our social media platforms (Twitter, Facebook and Instagram). I use it specifically to publish content out to all of our platforms and also to monitor the conversations on the platforms. AgoraPulse also provides fantastic social media metrics which helps us plan out future content. Not many platforms have metrics for Instagram yet so it's a major selling point for AgoraPulse.,The publishing tools are the best in the industry. The ability to tweak similar posts based on the platform saves plenty of time. The entire interface for publishing and the social media content calendar is very well laid out and is easy to follow, organize and maintain. The social media metrics for the platforms I use (Twitter, Instagram and Facebook) are easy to comprehend and provide valuable insights for myself. I am very impressed with the Instagram metrics, some popular social media management platforms still do not have metrics for Instagram so this was a major feature that I was impressed with. The monitoring tools are easy to use and I like receiving notifications directly to my phone whenever there is an item that needs to be reviewed. It is very simple to set up keywords and triggers to search posts that need to be monitored.,The only major weakness that I would like to see addressed is the ability to email a post directly to a co-worker or non-AgoraPulse user. Currently I have to copy and paste the message and add the date/time information to the email. It would be easier if there was a button to generate an email with the post content and details.,10,2,AgoraPulse has saved time and efforts when it comes to publishing to different platforms at the same time. The metrics have improved the amount of effort we put towards certain programs on campus based on how students react to them.,Hootsuite Pro and Sprout Social,Hootsuite Pro, Sprout SocialComing Back to AgoraPulse after A LOT of Shopping AroundOur company has invested a lot of resources in Facebook and Instagram content generation and advertisement, but we've always had headaches trying to manage comments and messages for said platforms. Part of my job description involves managing our social media presence so I've always been on the lookout to more efficiently interact with existing and potential customers. AgoraPulse's offering in this department is unparalleled. And since it saves quite a bit of time for monitoring, I am able to be the sole user of the service and still get the job done.,The real-time comments/messages monitoring for Facebook/Twitter/Instagram is unparalleled. I've been on trials for quite a few other similar products and services and I still came back to AgoraPulse. I can see that the publishing features are getting more and more robust since my trial days. Currently we still use Buffer for content scheduling but I can see AgoraPulse become a serious competitor by the time our annual subscription with Buffer is up. Hashtag monitoring for Instagram is quite handy since regramming user-generated content can be huge on the platform.,The UI, while not terrible, could be sleeker. I've had no trouble with functionality, though.,10,1,Nothing is more valuable than time, and AgoraPulse saves a ton of it with a unified social inbox.,Buffer and Sprout Social,BufferAgorapulse is Bomb.comWe use Agorapulse largely in the marketing department, but also to pull stats for corporate. We use the program to schedule and review content, and respond to guests on all pages. It addresses our need for statistics, setting goals, quickly reviewing content, and seeing all channels in one place.,Reviewing content in one place. Inbox notifications and the app. Monitoring other mentions of your brand. Response to customer service.,Managing Reviews for your Facebook page. Managing what you would like to review,10,Valuable stats for engagement across all channels. Less time swapping between channels. Simplifying the approval process. Inbox notifications Application that combines all on one device.,,MailChimpAgoraPulse is great for multiple department organizations!AgoraPulse is being used in our Marketing department to schedule social media posts, analyze our efforts and monitor conversations online about us. Our specific issue was that we wanted to do all that I just listed but be able to get reports by department level. We have multiple units we are posting for and we want to see how those efforts are doing on a department level.,AgoraPulse is great at making scheduling easy and quick I appreciate the quick notification of responses/engagement on posts I've come to rely on the mobile app so I can easily and quickly respond to social engagement. Tagging is a unique feature that really helps our organization be able to report on a department level our efforts,mobile app could be as robust as the website the trial period doesn't give access to the best features that's it - nothing else. great product!,10,4,helped us to move away from other resources makes the efforts of posting to social media easier - less time taken=$,AgoraPulse, powerful and easy to use Community Management ToolI use AgoraPulse for the purpose of community management for a rock band. AgoraPulse helps to organize it well, to save a lot of precious time, and to monitor the posts in real time, as well as give a global vision of presence on social networks. I am an independent, so I'm the only user in the company.,The interface is clear and easy to use The reports generated on demand or automatically are very understandable The customer service is very reactive and helpful Blog with information, tips & tricks,I would need some other features, as management of personal FB profiles Publication in FB Groups would also be helpful The profile names of the new followers/unfollowers on FB/Twitter/Instagram would be great,10,,Efficiency Analysis Time saving,,Daylite, TweetDeck, DropboxRelieved to have a great tool to manage Facebook ad comments & page post replies — plus Twitter & Instagram — in one place!We're currently trying out AgoraPulse as a way to manage ad comments, page post comments, private messages and replies to our very active social media channels. Keeping track of ad comments in particular was proving to be very challenging through Facebook's native interface and we needed a more integrated solution.,Keeps track of Facebook ad comments, page post comments & private messages all in one place, "inbox-style". Allows checking of multiple social media channels in one place. Allows tagging of users & pages within the interface (which Hootsuite doesn't).,Still on the free trial version and haven't yet used the tool completely (would like to try it for scheduling posts), but found navigating through new posts using the keyboard was a little jumpy. Trying to understand the difference between posts that are faded, not-faded (regular text), one with an orange highlight on its side, and those turned green (these last are ones that have been responded to). A little hard to understand which one is the selected one that I'm on without using the mouse.,9,,Haven't used the reporting/analytics features yet. But AgoraPulse is definitely helping us improve response time to leads and customers.,,Facebook for Business, MailChimp, Squarespace, Google Analytics, Google App EngineGreat ToolWe are a small nonprofit with 10 full time staff. Each of our staff members are responsible for utilizing AgoraPulse for their departments. What's great is that we have one person who can coordinate and assign staff to respond to social media comments. We have a small staff so this solution, allows us to manage all of our social media channels in one location. It provides us the ability for greater efficiencies.,Great User Interface Easy to set up Speeds up the response time to complaints, issues, or questions,Need more social media channels Better App user interface,9,10,Saves time and money. Faster response time for customers. Great reporting for ability to learn the best times to post.,Hootsuite ProSimple no-fuss community managementWe're looking to create a streamlined workflow around social media moderation, involving many staff and volunteers, including non-techies.,Clean interface and very easy to use Single inbox approach Affordable,More sophisticated influencer identification Ability to follow Twitter lists,8,Helping us spend less time internally copying and pasting between social and email.,Hootsuite Pro,SprinklrYou MUST try out AgoraPulse!I am using AgoraPulse for my clients and since I manage their marketing, that is the only department which uses the platform. I was frantically hunting for a social media automating app/suite which would reduce my burden of managing the scheduling of social media. Needless to say, from the many (many many many) softwares and webpages I browsed, I found AgoraPulse to top them all. It offers a renewable trial period (a marketer cannot assess the viability of a program in only 14 days - so I needed more days). It has Twitter, Instagram, LinkedIn and Facebook in a single stream which is very useful for me as I am a person who prefers a visual representation of the mountains of text: AgoraPulse downs everything in a very aesthetic looking table which is super easy to use. AP is also the most user-friendly option and its full version is much cheaper than the others as well. I think I will definitely recommend AP to my colleagues and will continue to use it. Thank you AP. You have freed MUCH of my time!,Social Media Analytics: Very very efficient and provide extensive details. Social Media Scheduling: Saves up on the time and uploads/shares the post without delay. Provides prompts for future posts. Very user-friendly. The interface is very easy to understand and would not take more than 5 mins for a beginner to have 100% grasp on!,Providing a price which is suitable for start-up companies and individuals who wish to try out the program for about 6 months before making an investment. Bringing more options in the trial phase.,10,1,It has reduced time wasted on Excel sheets which is a very subjective statement. I have yet not been able to monitor the ROI impact.,Sprout social and Hootsuite Free,Sprout Social, Hootsuite Free, TweetDeckAgoraPulse has it all!I use AgoraPulse mainly for publishing and social analytics, however there are quite a few more features to be explored within the tool! It's great for managing multiple social profiles and gives me all the data I need in one place - a great time saver!,Social publishing. Great for monitoring various social profiles across different platforms. Reports provide great data.,Would like to be able to eventually upload more than one image per update. Would also be able to like to edit images within publishing without having to repost with a revised image.,8,The main positive is the level of reporting and data provided, allowing me to better analyse activity and revise social strategies going forward.,Hootsuite Pro,1,1,Publishing Analytics Monitoring,8,Yes,Product Features Product Usability Analyst Reports,I wouldn't really as I trialled quite a few different tools before deciding on AgoraPulse.,8,No,When I initially began trialling the tool I had some setup queries which were answered quickly and clearly.,Activating social channels Publishing Reporting,8Great Social ToolAgorapulse is being used primarily by me in managing my company's 5+ social platforms. It allows me to manage multiple accounts and cross-post easily between them. Additionally, it prevents the time-consuming hassle of manually scheduling repeat posts on other platforms.,Queue feature allows us to always stay active Great social monitoring tool to make sure you never miss a social engagement Comprehensive PowerPoint analytics reports,A hyperlink shortner tool that tracks link-clicks Excel Reports,9,1,Hootsuite - Free,Agorapulse has freed up a lot of time We are better able to engage with our followersThe social media management platform for small and medium sized agencies.AgoraPulse is being used by community managers and social media managers in my organization to serve my customers. It helps us publish, program, monitor, respond and present social media reports from all of our customers' social media profiles. It is right now our number one platform and is a critical part of our day to day job.,Social media monitoring in real time. Analytics and reports. Mobile app to respond in real time.,Reports could be a bit more complete. There should exist customizable inbox columns where I can choose from which profiles I want to see comments and interactions. This could be useful for community managers managing more than 1 account and 1 profile.,9,4,Sprout Social and Hootsuite Pro,Sprout Social, Hootsuite Pro, smartBeemo,Faster response to inbox. Better reports. Centralized content and social media management.Quick to learn, easy to useAgoraPulse is used in the management of the social platforms of the record label I run and of the bands we manage. This means using over twelve different programs with four different teams. AgoraPulse has helped us to organize our work, centralize editorial and media content review, collaborating with other teams. It also gave us quick solid analytic reports to began to shape our posting, content and segmentation strategies.,Management across different platforms and teams Simple and good analytics from the start Easy to use and set up, short learning curve,More customization on reports Choose a starting date for the review function,10,3,Hootsuite Enterprise,Stilll in an early stage of use, we expect a saving in better allocation of digital marketing budget.No Static At AllI use AgoraPulse to create a brand identity and manage a social media presence. As a small business owner, I'm using it as part of my marketing plan. One important benefit of this product is ease of use. The user interface is clean. I find the using the tools intuitive.,I can monitor conversations from the social profiles that are most important to me. AgoraPulse cuts through the clutter. I'm looking forward to managing relationships with the CRM module. The demos of other platforms did not include this feature or it was offered as an add-on. Products that emphasize the idea of a "zero inbox" appeal to me. The smart inbox tool featured in this product is a match for what I think is important.,It would be great to have the opportunity to view feeds. I don't think this is what the developer had in mind when designing the interface. The interface appeals to me--feeds would be a nice option. At first, I was unsure how to review conversations, but it was not a steep learning curve. The demos for some of the platforms I reviewed include support for promotional campaigns. This feature appears to missing from this product.,10,2,A positive impact is to have found a solution for managing a social media presence. This product was just recently chosen; thus, the ROI is TBD. A negative impact is the effect on the budget for my small business! I feel, however, I found good value with AgoraPulse.,Hootsuite Pro, Sprout Social and Buffer,Norada Solve360, FreshBooks, Kashoo,10,No,Price Product Usability,I enjoyed the demos of other products. I enjoyed trying different solutions. I think I chose the best route possible to find the product that suited my needs. In sum, I wouldn't change anything.,Setting up social profiles is a snap. Navigation in the interface is intuitive. The goal of the smart inbox is "zero inbox"--I really appreciate that.,At first, I was unsure of how to review messages. I'm looking forward to using the CRM module. To date, I have been locked out of that feature. Initially, the time to authorize the app to use my first social profile was somewhat slow.,Yes,10Happy We Found ThisWe use this product to connect with existing customers and new customers online. AgoraPulse has easy to use features that encompass all major social media profiles, not just Twitter like others. I am also pleased that there is a mobile app available. The reporting is also beautiful! This is really handy when you have teams to set goals for or investing partners who want to see those positive inclines and customer touches.,Cost Easy to Use Multiple In Boxes,Asking for reviews 1 person on all the help videos, mix it up More videos,9,3,Sprout Social,Capsule CRM,Increased customer touches in a positive way.Unspecified
Agorapulse
343 Ratings
Score 8.5 out of 101
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Agorapulse Reviews

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Agorapulse
343 Ratings
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Score 8.5 out of 101

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Aniket Thakkar profile photo
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

It's a great fit for any team who is looking at a combination of social listening, engagement and publishing tool at a reasonable cost.
Can't think of any major cons, honestly. We have been using AgoraPulse since we were a 50 member team, and now we are reaching close to 500. We have faced no issues with scaling.
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Mark Engebretson profile photo
February 21, 2018

We love AgoraPulse!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's great to be able to align several social accounts/users and allows us to better manage, monitor, measure, coordinate, and align our overall social media presence. Often messages from our main accounts should be shared with our distributed accounts and AgoraPulse makes this easy to do. At the same time, often our distributed accounts need to share messages not appropriate for the other channels and they are able to do so, but through AgoraPulse, we are able to more easily monitor these messages.

Even though we do schedule some Instagram posts, most often it seems more appropriate to post directly to Instagram from our mobile phone.
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Michell Mor profile photo
Score 9 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

If what you want is a complete tool for community managers this is your option, not only because it has a lot of great tools for you, but because the price is more competitive than other tools. If you are an SEO expert and want to control keywords, you might find your solution elsewhere.
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Michael George profile photo
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

It's the perfect tool for managing your social media accounts as it's easy to understand, and has all the functionality you require. The reports are robust and insightful and the customer service from AgoraPulse is superb. To top it off, the pricing is good value too.
Read Michael George's full review
Joey McNamara profile photo
September 21, 2016

Agorapulse saves the day!

Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

We use it in higher education because of the scalability, ease of use, multiple levels of access, and the incredibly easy and intuitive user interface makes learning Agorapulse easy.

When we deployed, we were thinking of really getting a posting solution with analytics, but we were really impressed with what came with the package. The social media inbox caused us to redesign our strategy and focus more on two way communication. The contest apps are a huge plus especially for a university where students always want to win free things.
Read Joey McNamara's full review
Brendon Phillips profile photo
Score 10 out of 10
Vetted Review
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Likelihood to Recommend

If you are looking for a social media management platform that provides Instagram analytics, look no further than AgoraPulse. AgoraPulse works great in the current university setting for myself because I can manage all of my social media accounts while also having the metrics I need. I feel for small businesses with only a Facebook account it may be overkill, but if you need to manage multiple accounts then AgoraPulse is my top choice.
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Vert Hsu profile photo
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

If you are searching for the best comments/messages monitoring for Facebook, there are no competitions. If you find yourself spending a lot of time trying to provide good interaction on social media, this is your product. If you would like to respond to comments left on your dark posts or ad campaigns on Facebook, I believe AgoraPulse is your only choice.
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Wiley Underwood profile photo
December 07, 2016

Agorapulse is Bomb.com

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

  • Very well suited for one person managing others that are responding to content, and accomplishing more interaction with people visiting your pages.
  • Less suited for a very small company that could do everything themselves (but even in this situation, Agorapulse would be helpful).
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Tara Adams profile photo
Score 10 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Since AgoraPulse doesn't have Pinterest or a few other social platforms you can post to - that is perhaps a turn off for some. I appreciate that it is user-friendly, intuitive and for our unique situation, gave us the ability to tag so that we could monitor and report on a department basis the efforts we are putting into social.
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Fred ALPI profile photo
Score 10 out of 10
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Likelihood to Recommend

It is a very good planning tool, that allows me to be efficient in posting on various social networks through posting at the right time. It saves a lot of time. The global vision given by the interface allows me to be more accurate. The statistics also give a lot of information in order to improve the whole community management. The company's blog gives a lot valuable information as well, that's directly useable. A real coaching.
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Jessie Mawson profile photo
Score 8 out of 10
Vetted Review
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Likelihood to Recommend

Great for simple, no-fuss community management, especially when you're working with a large group of moderators and need to keep the workflow streamlined.

Less good for listening and for detailed analytics.
Read Jessie Mawson's full review
Khizra Asad profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is best suited in situations where the scheduling of social media is of prime importance and any delay can cause business critical problems. It is less appropriate if an organization has a social media marketing agency which is handling all the marketing work.
Read Khizra Asad's full review
Bronwyn Cook profile photo
Score 8 out of 10
Vetted Review
Verified User
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Likelihood to Recommend

Would definitely recommend to anyone managing multiple social accounts looking for a more time efficient way to monitor and publish to various channels. Not many tools combine publishing with analytics so AgoraPulse has been a great option for me!
Read Bronwyn Cook's full review
Richard Burgner profile photo
February 11, 2016

No Static At All

Score 10 out of 10
Vetted Review
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Likelihood to Recommend

In my opinion AgoraPulse is well suited for a social media professional that wants to stay above clutter, drill down to important items and take action. It would be less appropriate for an individual interested in monitoring conversations in real time and trying to decide how and what to delegate to team members.
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Feature Scorecard Summary

Boolean keyword searches (97)
7.8
Filtering out noise/spam (93)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (145)
8.8
Audience targeting (108)
6.8
Content optimization (1)
9.1
Workflow management (128)
8.0
Automated routing and prioritization (1)
6.4
Customer interaction histories (137)
8.5
Bulk actions (123)
7.8
Lead generation (82)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (86)
6.7
Twitter (136)
9.0
Facebook (152)
8.9
LinkedIn (22)
8.1
Instagram (143)
7.7
Campaign success analytics (125)
7.7
Real-time tracking (128)
7.5
Competitor analysis (106)
7.0
Role-based user permissions & privileges (138)
8.4
Mobile access (128)
6.8

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

Watch How this marketing agency saves time using Agorapulse.

Watch How these happy customers love the all-in-one Agorapulse.

Agorapulse Integrations

Agorapulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese