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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 7.9

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.8

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.2
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(554)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(126-150 of 342)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
It works great in scheduling out social media content as it has weekly calendars as well as monthly calendars. I am able to control how much specific users can do in Agorapulse and assign tasks as needed to them. It is a great way to keep aligned across the board as we have many locations spread out.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is great for managing a small team. We can leave comments for each other and easily look after clients. I'm not so certain about the use of reports, and its uses for larger companies. I have a separate program for social media and newsletter reports, as it also links up to MailChimp and Google.
Kelsey Waara | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is suited well for a business that is trying to find a tool to help manage and grow their social media channels. There are some situations where it is not appropriate -- for example, we do not use the scheduling tool in Agorapulse because most of our Instagram posts contain products that we are tagging from our Facebook shop. We also post a lot of carousels, which is currently not supported by Agorapulse. However, we know this is not the fault of the product, and is due to the restricted API from Instagram.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In terms of pricing, it is cheap, however when you need to add team members and additional profiles it does get expensive. It doesn’t make sense that you need to have at least 100 Facebook likes to get a report. Additionally, it feels like Agora is behind on some things.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is well suited for any social management team. Being able to assign comments to particular team members helps a great deal when multiple monitors are on, and being able to leave notes about particular people or interactions streamlines communications and makes sure that nothing is missed or needlessly duplicated. Any team serious about doing a good job managing social platforms would benefit from Agorapulse.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Good for becoming familiar with publishing platforms, Agorapulse probably has the most visually appealing and coherent layout that I've seen. It's minor issues with bugs and API problems can add up and become troublesome, particularly with lots of accounts connected.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Any organization managing multiple social media platforms should seriously consider using Agorapulse. The planning element of Agorapulse is phenomenal. Whether looking to manage, review and edit your team's posts, strategize within the editorial calendar or create and analyze performance reports, Agorapulse can do it all.
Erica Mijon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It seems to work perfectly for a mid-size company that needs a range of 6-10 social profiles monitored. However, when looking at some individual posts, specifically on Instagram, a few of the reports aren't accurate which results in guessing that post's engagement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agora Pulse is great if a business has to manage multiple social media accounts. I can't think of scenarios where it wouldn't be helpful because this is always going to be more beneficial than manually managing each individual social profile.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is very helpful for scheduling posts. It is an all-round software for the organization of messages, mentions, and comments.
For Social Media Monitoring, the "Listening" part is not precise enough -- you can only see mentions that you are tagged to, but not posts in which your name is mentioned.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's a game changer – especially for social media managers that are handling a huge group of clients with various content needs. It has all of the high-level features that other social media management platforms have, plus automatic reposting – which is huge for us. In the beginning, we had some glitchy moments, but all of that has been ironed out with their awesome customer service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Compared to Hootsuite, the customer service is second to NONE!! All the bugs I have encountered since switching to AgoraPulse don't matter to me because I KNOW that customer service will be there every step of the way to help.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse works well for our small organization. And we don't post on social multiple times a day. So I can't necessarily recommend it for a larger company. But for us, it works great, and it was so easy to learn and get up to speed quickly.
March 05, 2019

Agorapulse Review

Zoë White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have found Agorapulse to be the most suitable social dashboard because it includes not only scheduling but reactions within the dashboard. For this reason, I think it is appropriate for most scenarios.
Jay Selig | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
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