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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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TrustRadius Insights
TrustRadius Insights

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(26-50 of 342)
Companies can't remove reviews or game the system. Here's why
July 29, 2021

Your one-stop-shop for a small management agency

Dylan Schoenbaum | TrustRadius Reviewer
Dylan Schoenbaum
Director of Social Media
Show My Property (Marketing & Advertising, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is certainly well suited for those looking to easily perform social media management as it relates to the ease of uploading content, scheduling content, and publishing content. These basic, but necessary functions are great if you have up to 10 different accounts to manage. Where Agorapulse is not well-suited lies within the management of anything more than 25 accounts. The platform is affordable, but the features quickly become less intuitive for a large number of social profiles due which can be seen during lag or slow periods while working. And as we all know, every second lost is the potential loss of a thought, idea, and the patience to continue on as intended.
July 22, 2021

Agorapulse worked, but wasn't as helpful as we had hoped

Bailey Letson | TrustRadius Reviewer
Bailey Letson
Content Manager
Wheel the World (Recreational Facilities & Services, 11-50 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited for when the community manager goes on vacation, because it allows them to schedule posts for the entire time they are gone, specifically for Twitter and LinkedIn, where there is no way to do so.
July 20, 2021

Agorapulse improved our efficiency!

Verified User
Project Manager in Marketing
Real Estate Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It has been a great experience working with Agorapulse, I recommend it all the time! Every time there is an ongoing issue, the support team notifies us with details and progress until it is solved. There is a big difference in terms of time and efficiency since we started using Agorapulse.
June 09, 2021

It's great for more than one person - Has some room to really be a leader in the industry.

Verified User
Director in Marketing
Marketing & Advertising Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For clients who need approval processes and don't trust you to make the right decision - people who hire contractors for social media. Anyone who wants a queue of content. Even though that doesn't seem very engaging - it serves the purpose of visibility, like 4 posts per day on Twitter. If you want to see nice analytics.
May 26, 2021

Social Media Management - For a Department of 1!

Verified User
Manager in Marketing
Telecommunications Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We found Agorapulse to be very easy to use, and easy to start out with and learn their platform. The automated reporting has helped us show ROI for Facebook and prepare professional reports for Leadership to see the impact from our social efforts. It's easy to reshare prior content and repurpose content for other networks. The social media calendar is also helpful to plan content for the month and share with others. We used the content approval process with a marketing intern. We wanted them to be able to create posts, but still wanted to have the final approval before the posts went live. It worked very well.
May 24, 2021

Agorapulse is almost as great as tacos.

Verified User
Director in Social Media
Real Estate Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have more than a handful of social media profiles or in our case, clients, then Agorapulse helps to keep a birdseye view of everything that happens on those individual pages/profiles.
If you're a small company and able to monitor directly on the profiles themselves, but even then, I'd checkout agorapulse as a time saving tool!
May 19, 2021

Agorapulse Review

Verified User
Strategist in Corporate
Entertainment Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is awesome when you are running a bunch of accounts at once. Everything is laid out nicely and easy to find. When we have 22 accounts this is crucial. It probably would not be as helpful if you only had one or two accounts but, for us, it is an incredible asset to our team.
May 18, 2021

A powerful tool that makes social management simple, easy, enjoyable and very cost effective.

Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Dr Olivier Becherel - Leadership and Executive Coaching
Mentor & Coach
Mastery To Success Pty Ltd (Professional Training & Coaching, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
AgoraPulse is a great tool to manage social media channels, post reply to comments and create evergreen content. It's the best tool I have found. I use social media to promote to create brand awareness, connect with people, and share my services. I don't want to spend all my time doing "social media", so AgoraPulse works well for me. It's very effective for me in terms of time and it's cost effective. If you want to maximize social media use without spending all-day-long navigating between your different profiles, AgoraPulse is what you need!
April 29, 2021

Agorapulse Fan

Verified User
Director in Marketing
Marketing & Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse seems great for agencies managing multiple client social profiles. I cannot answer how it works for community managers or for individuals using it for platforms other than Facebook and Instagram.
April 22, 2021

Easy to pick, easy to use. Hard to avoid.

Pierre Frechon | TrustRadius Reviewer
Pierre Frechon
Responsable projets numériques
OCÉAN COMMUNICATION (Telecommunications, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited for agencies or even small companies. It's easy to use to make the community management a task shared among the crew. In my opinion, it's one of the best tools I've been using. Even the help desk is great when we couldn't figure out some mistakes. But I have to say it would be even better to use it on all social media. With new tools, such as TikTok or Snapchat or even Google My Business, some small agencies/companies cannot use Agorapulse. They have to go on other tools to do so.
April 09, 2021

Agorapulse and how it has helped elevate our business.

Paul Gully | TrustRadius Reviewer
Paul Gully
Director
Elevated Online (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
For day-to-day use and speeding up of workflow Agorapulse ticks all the boxes. Greatly speeds up the planning side and then the scheduling. Monitoring everything is so much easier with it all in one place.
The only real scenario where it is not well suited is for a smaller company, or agency primarily is the cost. Therefore, it's much better suited for established companies looking to improve their systems and services.
April 01, 2021

Agorapulse = Our Agency's Saving Grace

Janaye Steadman | TrustRadius Reviewer
Janaye Steadman
CFO and Director of Digital Advertising
Markit23 (Marketing and Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are an all service digital agency, then Agorapulse is probably a great solution for you - especially if you have multiple team members/people who have to approve content, and more than 4 or 5 profiles to manage.

If you are a small business looking to manage your social through a third party software yourself, probably not the best option. If you are only using it for a few profiles it can be pricey, and probably gives you way too many tools. There is a little learning curve to it, so if you are looking for something simple that you can do yourself, probably look elsewhere.
March 24, 2021

Agorapulse--the perfect scheduling platform

Jonathan Laker | TrustRadius Reviewer
Jonathan Laker
Digital Media Manager
Robinson Young (Marketing & Advertising, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Having worked on licensed medicines and marketing, AgoraPulse enabled me to perform pharmacovigilance in an effective and timely manner. This ensured we never missed an adverse event (a medicine doing something it's not supposed to). If you need to check every single comment and query and want to ensure that you review all activity, Agorapulse is the way forward
March 12, 2021

Agorapulse Review

LC
Lauren Combs
Marketing Manager
The University of Tulsa (Education Management, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse offers a great unified inbox for monitoring. The scheduling and calendar function works well for our needs. Love being able to edit content and photos by platform. I do wish you were able to save a post as a draft, and feel like the listening function/tab could do better to sort out spam.
March 11, 2021

Agorapulse for better management of your social media channels!

Verified User
Employee in Customer Service
Design Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's perfect for a company that needs to manage its social media channels more efficiently. We use it for messages--focused on customer service messages mostly--however, I think it may be useful for managing social media in general. It's easy to use and, thanks to that, training does not take ages.
March 01, 2021

Easy to use social media management

EB
Eleanor Baxter
Editorial Assistant
YourLifeChoices PTY LTD (Publishing, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It's great for when you are sharing personal content that you want to shared a few time spread over a few weeks. The posts are really easy to set up so that you can republish regularly, just once or schedule the post again without having to go through the hassle of inputting the title and other bits and pieces again.
February 25, 2021

All you are looking for in a social management tool for a great price.

EH
Erin Hockinson
Social Media Specialist
Triage Staffing (Staffing & Recruiting, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited for businesses that want to keep an eye on their business' social media presence as well as interact with engaged followers. It saves you a lot of time to have saved responses and to be able to have all of the social media platforms at your fingertips in one spot.
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