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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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TrustRadius Insights
TrustRadius Insights

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(51-75 of 342)
Companies can't remove reviews or game the system. Here's why
February 17, 2021

Agorapulse Can Save You Time

JL
John Laudisio
Associate Director of Marketing
Musictoday (Marketing & Advertising, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is great for scheduling posts across social networks. We currently only use it for one brand, but the ability to schedule multiple brands within the same dashboard is cool. You can also assign posts to particular users for approval, which is helpful in the agency world. I do wish we could get more out of their analytics offering.
January 13, 2021

User Friendly System!

Talan Tyminski | TrustRadius Reviewer
Talan Tyminski
Communications Project Specialist
Texas Workforce Commission (Government Administration, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited if you need a team to have access to your social platforms, respond to DMS or need to institute an approval process. It is also very helpful if you are asked to compile daily or weekly reports on metrics. I would recommend to teams looking to get ahead on social media.
January 07, 2021

Overall very happy, some improvements can be done

Verified User
Employee in Social Media
Non-profit Organization Management Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited for managing different social media profiles and the comments and personal messages. It is possible to get handy insights but sometimes they don't necessarily give more input than the social platform itself.
January 07, 2021

Customer Support's Support

Verified User
Employee in Customer Service
Design Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
It is the best tool for customer services that is out there. We have previously tested four other highly popular tools, and none of them met 60% of our requirements, whereas Agorapulse went above and beyond to meet them. Highly useful when it comes to analytics and setting goals for the future.

Definitely would recommend it to a fast-growing company that maybe would like to have everything in one place.
November 23, 2020

Amazing Product, highly recommend!

CZ
Carolyn Zonts
Marketing Coordinator
Chesapeake Homes (Real Estate, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I love Agorapulse and truly find it to be incredibly useful for our company. We have two different websites so two different social media platforms for both of these. Meaning two Facebook pages, two Instagrams... therefore hard to manage sometimes. This allows us to view all new notifications through one platform. It has been a lifesaver for our marketing team.
November 04, 2020

Great app, great support, GREAT VALUE

Verified User
Manager in Marketing
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for a small social media team that can grow without worrying about user pricing multiplying and becoming too expensive. Perfect for managing dozens of social media accounts at once. Might not be a good fit/overkill for a small business managing one account per platform.
September 23, 2020

Very useful professional App

Verified User
Team Lead in Customer Service
Consumer Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Specifying days to get into is the most suited feature I needed, as we have more than a 1-day backlog in our inbox always and I need to divide these periods between my agents, so, this feature helped me.

The reports also are a great thing, but I needed to create an individual report for every user I had.
September 08, 2020

The ultimate time saver!

Amanda Coxworth | TrustRadius Reviewer
Amanda Coxworth
Social Media Manager
Inspiring Vacations (Leisure, Travel & Tourism, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is by far the best tool I have ever seen or used to manage a large number of profiles all in one place across different brands and different platforms. The organization of the tool and the ability to navigate seamlessly is unparalleled. I do with it had the ability to manage Pinterest accounts as well - that is the only piece that is missing.
June 24, 2020

Agency Owner Review

Javier Velazquez | TrustRadius Reviewer
Javier Velazquez
Co-Founder
Uproot Online (Marketing and Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
AgoraPulse is well suited for growing agencies where they are acquiring customers left and right. It's a much more robust platform than their least expensive competitors, but also competes toe to toe with other large players like Hootsuite. You're not sacrificing quality with the cost. You get the best of both. Upgrading is also very reasonably priced in our opinion.
May 29, 2020

I couldn't do my job without Agorapulse!

JW
Jenna Walker
Communications Specialist
Wilderness Road Hospitality (Hospitality, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is great for businesses with multiple social media platforms, or someone posting natively on multiple social channels. It is also suited for teams that need approval for social media, but don't want to go back and forth through email to approve final posts. The approval functionality is fantastic!
May 22, 2020

Pretty good program and I love the layout. Keeps us organized.

Verified User
Manager in Marketing
Marketing & Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think it's the best program out there for what it does. I think it looks a lot nicer than Meltwater, but Meltwater allows you to schedule IG stories and it doesn't have to be pushed to your phone, which was almost enough to leave and sign on with them.
May 19, 2020

The only social media automation software that I’ve found solves our drip and content marketing problems

Julio G. Martinez-Clark | TrustRadius Reviewer
Julio G. Martinez-Clark
Co-Founder, Chief Executive Officer
bioaccess.™ (Hospital & Health Care, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is perfect for when a company has content to distribute using “drip marketing” automatically, effortlessly and repetitively in several social networks.
May 16, 2020

I wish I'd found this platform sooner

Verified User
Manager in Marketing
Hospitality Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I've used some of the bigger platforms for social moderation (Hootsuite, Sprout, Social Studio) and none of them come close to delivering the value that you get from Agorapulse. The functionality that you get for the price is incredible and the Agorapulse support team has been extremely responsive and helpful every step of the way.
May 15, 2020

Great for Small Business Marketing Agencies

Victoria Evans | TrustRadius Reviewer
Victoria Evans
Social Media and Advertising Manager
Elevate Marketing Co. (Marketing & Advertising, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse works great for marketing agencies with a wide variety of clients. We are able to organize social profiles into folders for each client and easily crosspost between the channels. Being able to view multiple channels on one calendar is a huge perk and makes it easy to make sure what we are putting out across each channel is in line with the rest of the content.
April 30, 2020

Best for agencies and large businesses

Alicia Carter | TrustRadius Reviewer
Alicia Carter
Creative Content Producer and Consultant
Alicia Carter (Graphic Design, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse has been the best software I've used so far. The reporting is very impressive. It is not only displayed well for clients but also has expensive analytics that helps our team make adjustments so that we can constantly improve the content and the success of the profiles. However, Agorapulse is expensive and isn't always suitable for small businesses.
April 12, 2020

How to get your to inbox to zero!

🧁Mary BRANDT, M.A.🧁 | TrustRadius Reviewer
🧁Mary BRANDT, M.A.🧁
CEO and Founder
The LinkedIn Bakery (Consumer Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is a great tool if you are managing social media profiles for clients. The approval process is easy to use and helpful in catching any errors. For a soloprenuer or someone who is just starting out, its probably not worth the cost.
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