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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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TrustRadius Insights
TrustRadius Insights

LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(76-100 of 342)
Companies can't remove reviews or game the system. Here's why
March 26, 2020

Fantastic For Agencies!

Todd Philie | TrustRadius Reviewer
Todd Philie
Owner
Southcoast Marketing Group (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Perfect for agencies like mine - whereas we maintain several client accounts. Using Agorapulse allows us to keep all content and see client scheduled content, comments, likes, shares, etc. in one easy location. The weekly reporting is fantastic and clients love to see data!
March 25, 2020

My Agorapluse Thoughts

Verified User
Account Manager in Marketing
Marketing & Advertising Company, 1-10 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Good for basic social media monitoring, but as mentioned in the cons it doesn't capture every interaction. Misses some functionality such as liking comments on Instagram and sometimes notifications get checked off before having the chance to respond to them. Best feature is scheduling posts on the calendar, haven't had any issues with that so far.
March 25, 2020

Get work done with Agorapulse

EB
Evan Barker
Community Manager
LDRLY Games (Entertainment, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited in an environment that handles multiple accounts. It makes scheduling easy. You can draft scheduled posts but it requires a workaround and is not obvious or directly programmed. Reviewing comments and responding quickly is also done well within Agorapulse. Despite being well suited for multiple accounts, single accounts will also benefit from Agorapulse due to ease of use and functionality.
March 11, 2020

Agorapulse is worth the cost for social media management

SR
Samantha ROCG
Internet Marketing Coordinator
ROCG (Real Estate, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I believe this to be a valuable tool and it's working well in the industry we're in. I think it's better than Hootsuite and I like that it stores even failed posts for review so we can amend if needed and still get the content out as intended originally. We're happy with its production.
March 10, 2020

AgoraPulse is a huge time saver!

CL
Christopher Losego
Owner
PuroClean of North Pittsburgh (Construction, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
From my stand point, it is best for anyone that doesn't have a lot of time to post to social media. The ability to schedule future posts as well as setting a repeating schedule has saved me a significant amount of time. It gives me more time to spend on growing my business.
March 02, 2020

Wonderful for large teams with multiple clients and social profiles!

Verified User
Supervisor in Social Media
Marketing & Advertising Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited to:
  • Teams with multiple managers
  • Teams that manage a variety of clients
  • Teams/brands that have presences on multiple social media sites
  • Supervisors who need to keep a check on community management as a whole for all clients
  • Teams that need an affordable option to manage these requests
  • Teams that do not have other publishing tools already in their inventory
Agorapulse is not well suited for:
  • Teams looking to use it purely for publishing
  • Teams who need to submit content to clients for review and feedback prior to going live
March 02, 2020

The best social media management tool for your budget!

KG
Katrina Glenn
Communications Supervisor
National Diversity Council (Non-profit Organization Management, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Agorapulse has been a one-stop show for our communications department. It has decreased our time when completing our weekly social media calendar. Also as a manager it helps me understand where the department can improve.
February 25, 2020

Agorapulse has its finger on the pulse!

Verified User
Consultant in Social Media
Marketing and Advertising Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is well suited to scenarios where you are managing a client's social media and would like to optimize your client feedback and approval process before publishing/scheduling content. It is well-suited to people wanting a comprehensive breakdown of the performance of content across platforms. Easy to use, intuitive features and a well-designed layout set Agorapulse apart.

It is hard to say where it would be less appropriate should you be looking for a social media management system - it is constantly improving upon itself.
February 18, 2020

A must-have for extended social media presence

BF
Balazs Farkas
Managing Director
Green Aqua LLC (Retail, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is perfect for handling all social media communication in a centralized, easily manageable manner. The structure of the platform is very good, easy to navigate - I can just open it for 10 minutes, answer all pending (unanswered) YouTube comments and close it off going forward with my work. We can divide our workload between our colleagues. For that, it is appropriate. That is the main goal of the platform, so there are no real less appropriate usages that come to mind.
February 17, 2020

Social media made easy!

Verified User
Representative in Customer Service
Online Media Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapluse is perfect for smaller but growing company's, as it offers a wide variety of organizational tools as well as publishing, marketing, reports, and customer insights. I recommend this if you're looking for a platform from which you can connect all social media accounts to.
February 15, 2020

Agorapulse makes social media mgmt easy

Corey Walker | TrustRadius Reviewer
Corey Walker
President
The Marketing Specialist (Marketing and Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is suitable for someone like me - a solo entrepreneur social media manager who manages many accounts. It might not work as well for a larger corporate client that needs multiple people to access and be more enterprise level.
February 13, 2020

Agorapulse Review

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is very well suited for agencies who manage their clients' social media platforms and require a platform that does everything from publishing to assigning content for review to teammates to assigning content to clients for review to managing engagement on organic posts separate from engagement on boosted posts or other ads to so much more. It is always being updated and new features are always being added and the support team is brilliant!

It is less suited to businesses who only have a few platforms of their own to manage as the price of the platform is more expensive than other entry-level products.
February 12, 2020

Social media management for teams, on a platform that won't break your budget

JP
Jerry Pietrzak
Media and Communications Manager
Ritsumeikan Asia Pacific University (Higher Education, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
January 31, 2020

Establish a strong online presence in one step with Agorapulse

KO
Kathleen Olson
Executive Director
Purrfect Pals Cat Sanctuary & Adoption Centers (Non-profit Organization Management, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Anyone trying to build a social media presence to implement a marketing and fundraising plan can use Agorapulse for consistent branding and messaging across all platforms. It is especially helpful for smaller nonprofits with limited staff who do not have a full time person dedicated to social media. If you have more than one person creating posts, the calendar allows you to integrate and time posts and avoid overlapping.
January 29, 2020

Agorapulse is the Perfect Companion to a Social Media Agency!

Shannon Loy | TrustRadius Reviewer
Shannon Loy
CEO (Chief Executive Officer)
The Social Ginger (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you run an agency, Agorapulse is a must for the incredible reporting and the ability to bulk upload and schedule evergreen content. If you are a small business with only a few social media platforms and a limited budget Agorapulse may not be for you. There is no free option, whereas you can get a free option with some competitors.
January 29, 2020

Love using Agorapulse!

AW
Ali Walton
Digital Marketing Specialist
Essential Worship (Music, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I have used Agorapulse in different settings and have loved it both times. It has the most competitive pricing for what is offered in comparison to any other social media management tool that I have used. I have used it at both a small business and a large corporation and it was fantastic for both applications!
January 28, 2020

Agorapulse - Efficient Social Media Management

Verified User
Director in Research & Development
Marketing & Advertising Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I recommend using Agorapulse if you're looking for a convenient social media management Tool. However, if you're looking for a tool that provides high volume social and digital listening, you might want to consider other options.
January 21, 2020

Highly recommend Agorapulse for non-profit use

Dani McLean | TrustRadius Reviewer
Dani McLean
Digital Marketing Specialist
Community Food Share (Non-profit Organization Management, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Agorapulse is very well-suited for companies looking for easy scheduling (also, an aside their support is incredible) who have a little budget to put towards something more robust and intuitive than something like HootSuite. It is less appropriate for large companies who need extremely detailed analytics reporting.
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