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https://media.trustradius.com/product-logos/rV/7p/W7JTG122JCTK.PNGGreat App for Small BusinessesAcquiring new fans - the contests allow your business to attract new fans by offering fun contests Engaging new fans - fans don't mean as much if they aren't engaged. Agorapulse allows you to engage with them through fun, customized contests Customized and clean - Agorapulse allows for branded customizations and a nice, clean look,Unless I'm missing it, the new version doesn't allow me to see the number of people at each step of the contest, installation, submission, etc. This info was valuable to me because it helped me determine if I was asking for too much info, attracting them with the initial, etc. Although I like the new version (and love being able to see the preview on mobile), I'd really like to still have an opportunity to go through the whole process of registering for a contest, etc myself in 'test' mode.,On a next to nothing budget, one of our clients generated $2100 in revenue from a coupon campaign!,8,8AgoraPuse is A+ Awesome Sauce!Great for contests on Facebook Amazing reporting The customer service is A+,I personally liked the dashboard of version 1.0 over 2.0 Maybe some different types of contests,Better customer service High amount of qualified leads for my clients Engagement is much higher overall,10,10User friendly apps with lots of valuable features and very useful statisticsVery easy to set up app campaigns Completely customizable Very useful insights on campaign performance Great support,Offer templates Case studies Explain campaign stats,Increased effectiveness Increased brand awareness,8,8AgoraPulse Great for Small BusinessIt is being used in conjunction with Facebook to market a small business.,Templates look great It's great that you can test drive the product Customer support is great,Make the date an application starts and ends more user-friendly Give the user a list of the size of artwork needed to configure the applications in one place so that artwork can be created prior to configuring the app.,10,I am getting leads very quickly as a result of the application I am using,,10Superb facebook management and user engagement from AgoraPulseAgoraPulse is visually a very pleasing tool to use, even from my iPad. No clunky interface, just sleek lines and good graphics. Layout makes this a very usable tool.Functionality is excellent - I now use AgoraPulse rather than ShortStack. Great insights into my Facebook users, age range etc. Also being able to see which are my best performing posts, and how users are accessing my status updates too.,Slick layout Excellent engagement tools and apps Great analytics,The only gripe I have with this is the price. $99 for management of up to 5 Facebook pages is a little on the expensive side.,10,Better engagement with fans More page likes,shortstack,8AgoraPulseWe are using AgoraPulse for our marketing campaigns on Facebook. For us it's a time and money saver because we no longer have to develop a solution by ourselves.,Easy to use Many apps available Price,App customisation using custom CSS and HTML.,8,Faster customer acquisition,,8You need to have this nowLove it! With managing a major festival we had no time to worry about our app. AgoraPulse was amazing, helpful support and easy to use.,The system is amazingly easy to setup Very responsive support Able to create amazing reports,Tablet voting concerns,10,Faster fan engagement Faster to website timing Easy to manage,10Good Product for facebook promotionsThis tool is used by us to handle promotions for a website catering to a political fanbase on Facebook and we had good success within few days of using features like fan vote, etc. The tool is one of those rare tools to provide good reporting and an array of Facebook apps to ensure the fans remain engaged with your page.,Reporting Facebook apps Good interaction,More apps can be added Twitter integration is still missing Real time reporting from facebook,8,We are investing in Facebook ads and can see return on my money invested We are running campaigns which can be modified according to the conversions, and this is working for us.,7Agora, this will take your pulse really high.You can build apps, run competitions, promos etc with all the relevant data all in one place with full language support so its perfect for Europe.,Various language options ready to go Fast support Intuitive Easy name to remember,I don't know what is needed extra at this point.,10,We have no data yet.,,10An helpful toolAgorapulse was our first tool to manage our Facebook page and it was used for several years. It was adapted for our needs: programming and moderation.,Very useful to program our posts, to moderate our comments, to analyze quickly our stats, to create a contest and easy to connect to an other external tool.,No possibility of creating photo albums and it takes a long time to load comments in the V1.,8,Faster and more efficient management and visibility of customers' reviews.,,5top Facebook management toolIt's being used primarily by the community management department.,Wide range of Facebook apps available on desktop and mobile. Good design and easy use. All in one tool to manage and report community management activity.,Maybe some app settings could be more customizable. I refer in particular to TopFan monthly day election. The reporting tool could be more detailed on specific areas, but it is good enough for a large proportion of our clients.,10,Better community management Better engagement and lead generation via Facebook apps and contests,10Life simplifierBeing freelance I use it myself for client who need some apps or Facebook CRM informations,Easy to use, nice design CRM management Premade apps (photo contest, etc),Some options are missing for apps (exemple : photo contest option to vote multiple time for same contestant),9,Faster Lead Conversion Quickness of use (save hours a week for management),9Great All-Around Social Media Management ProductWe are using Agorapulse to monitor social media activity, reports, and publishing content from multiple users. It has been extremely helpful in streamlining our process--from vetting content from different departments, scheduling posts, monitoring activity, responding to fans, and monitoring social analytics. Though the publishing features can be a tad bit more robust, the value for what you get is astounding.,The interface for monitoring activity is very easy to use and encourages users to "review" posts (inbox zero is kinda addictive). Multi-user monitoring is a breeze and I love that you can adjust permission levels for each user. The Reports interface is also very user-friendly. I love the many ways you can send or show analytics. Definitely readable for users who have a minimal grasp of social analytics.,Would love to be able to change publishing times on ALL kinds of queued posts. Currently, I can only adjust publish times for posts that were assigned a publish time--not queued ones. RSS publishing functionality would also be great but we have easy workarounds for that. Bulk publishing would be amazing. We currently have to use another app to do this and unfortunately, it gets a bit complicated when you have two publishing calendars that aren't able to talk to each other, thus not getting a full picture of your publishing schedule easily. Lots of workarounds need to be worked out for this problem.,9,,Huge timesaver. Able to save money by streamlining tools for social media management. Increased collaboration between departments and engagement with customers.,Edgar, Buffer, Hootsuite Free and TweetDeck,MailChimpA real nice tool. try it and you'll love it!Powerful Social-CRM tool : AgoraPulse is aggregating all data about users (name, mail, personal details when participating to contests, comments, likes,....) so that you can build a true social strategy. Publishing Calendar: AgoraPulse let you introduce your posts and then let you client approve them on the platform. All options are available as they are one Facebook. Time saving and reliable! Compare with your competitors with an in-depth analytics tool,Data exports : Data exports could be improved by dumping more info. But it is work in progress.,The real impact is a true an easy calculation of the ROI!,10,9Getting better all the timeCustomer support is flawless, reactive and with real human beings.,Version 1 was buggy, but this is all solved with version 2 To downgrade you need to use the very same account as the one which upgraded. Admin rights do not matter csv exports tend to scramble accents in Excel for Mac. Use OpenOffice to import the csv.,We acquired 4700 Likes on FB without much effort thanks to the game pre-set in AP.,2,4Great solution for small teams with little timeCorrecting errors in posts after they have gone live Facebook competitions available to users on mobile devices Measurement of the effectiveness of each post and each type of post Fan management,I would love to be able to run two competitions at the same time,Better customer service - knowing what type of material our fans like us to post Easy management of competitions, this helps to grow our facebook fans,10,10Nothing better than AgoraPulseManage Facebook Pages in very useful way! Create power app for increase Facebook presence.,Maybe more specific settings for TopFan app,Increase Page popularity. Increase business market.,9,9Finally found social media management that we can depend on!AgoraPulse is being used to organize and publish our social media content. It is also being used to monitor social media chatter and messages that we need to respond to. Sometimes those kinds of replies go unacknowledged and that eliminates opportunities to hear from prospective customers and/or learn about who they are, what they need, where they live etc. I haven't used the analytics options yet but I'm looking forward to it. It is not being used across the whole organization because I am the one who is filtering company information and publishing it for the public. The biggest business problem that has been solved is organization.,The setup of social media content is done very well. AgoraPulse allows you space and time to fill out the editor with what you want to use and say. Very thorough so the posts get posted and we get immediate notifications when there are things to respond to. It allows you to organize multiple accounts in one place. Offers some great insights into the analytics of our clients and the conversations happening on those channels.,The cost is a little too high. It would be nice to be able to customize the name/link of who is publishing content instead of just saying "manager".,9,1,We don't really know yet. It's provided us with much more organization.,edger, Buffer and CoScheduleGreat tool and support. It's saves time!Managing Facebook comments was difficult before AgoraPulse. It was very hard to find users comment. It costs lot of time and sometimes you can not find comments. [If I] answer 99 comments but don't see 1 comment, it's still problem. In AgoraPulse all comments are tidy, like answering e-mails. Its benefits include saving time and feeling sure that you aren't missing any comments. They have great, fast and helpful support too!,Managing Facebook comments Support Design Ease of use,Maybe add sound notifications,10,,Answering all user comments is very good for the user, so its good for the company and ROI. AgoraPulse not expensive.,10,No,10,Fast, friendly and helpful support.Stand out productWe use AgoraPulse to monitor any comments or updates on our clients' social platforms.,Ease of use. Dashboard is very user friendly. Layout is very simple clean and modern.,Send to client for approval option.,9,4,Definitely increased efficiency. Less time spent monitoring platforms. Cleaner and more professional approach.,Hootsuite Pro,8Saves a lot of timeAgoraPulse is used by our social media editorial team which is about 5 people that also belong to the editorial team of our print and digital magazines. We use AgoraPulse mainly for monitoring and moderating comments and shares.,Monitoring new comments. This is almost perfection. On Facebook it is very hard to moderate comments – if you have a lot. The Facebook GUI is just too confusing and not clear. Evaluation of social media activities. This is very clear and beautifully done. Great! Working as a group. It is totally easy to add new users and work together. Everything is very transparent and easy to follow.,It is not possible to mention Facebook users and pages. That is because Facebook does not provide the API needed – AgoraPulse is not to blame for that.,9,It saves about 70% of the time you need to moderate comments on Facebook and monitor social media interactions.,Hootsuite FreeEfficient customer service and Increased lead conversion. Thanks.It is used by customer service to respond customer questions and comments.,Simplicity because responding to many questions of many levels is a complex task. Well Organized. Everything is easy to find that saves us time. Fast website speed because we dont have time to lose nor our clients.,We experienced some technical difficulties loading some questions to the dashboard. Many messages from one same person are categorized as different questions but they should be part of the same conversation. It should be even easier to mark the questions addressed as reviewed. Selecting the small flag is sometimes a bit too time consuming.,7,Lead conversion Employee efficiency Better customer service,Saved my life with their reporting feature, strongly recommendedWe are a digital agency and use Agorapulse to manage our clients' Facebook pages. Community managers are the ones using this tool the most, and specifically rely on it for the notifications, organizing some games or some contests. They also use it to create special apps (like the best fans application for instance), and the most important part is the reporting.,Reporting (saves a huge amount of time) Scheduling Notifications process,Data management Duplication Diversity of turnkey applications,8,Saving time (a lot) Formatting reports Lead conversion for some campaigns,Woobox,3,9Agorapulse - best quiz appWe are using AgoraPulse to engage a wider audience for both charity fundraising and awareness, mainly using the quiz app, although there are many more apps we aim to use in the future. The quiz app is simple to construct and add to your networks and looks great. It works on mobile devices which is key for us, and has all the attributes you could want in terms of social sharing.,Social sharing Ease of use Looks great,Perhaps a broader range of apps, but there are lots!,9,Positive,Woobox,7AgoraPulse is an excellent Facebook marketing & CRM tool!AgoraPulse is easy to use tool. Excellent reporting , which provides our customers with in-depth understanding of social networks. Fast and easy to built applications! You can run your promotional sweepstakes or photo contest literally in minutes. Great support as well! I strongly recommend this tool when it comes to Facebook page management!,Easy to use Great applications Excellent support team,It is already quite well developed.,10,AgoraPulse, through its excellent applications, has brought my clients thousand of lead fans, who actually stay engaged with their fun pages.,,10Unspecified
Agorapulse
343 Ratings
Score 8.5 out of 101
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Agorapulse Reviews

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Agorapulse
343 Ratings
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Score 8.5 out of 101

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January 20, 2016

Stand out product

Score 9 out of 10
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Return on Investment

  • Definitely increased efficiency. Less time spent monitoring platforms.
  • Cleaner and more professional approach.
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June 15, 2015

Saves a lot of time

Score 9 out of 10
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Return on Investment

  • It saves about 70% of the time you need to moderate comments on Facebook and monitor social media interactions.
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Feature Scorecard Summary

Boolean keyword searches (97)
7.8
Filtering out noise/spam (93)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (145)
8.8
Audience targeting (108)
6.8
Content optimization (1)
9.1
Workflow management (128)
8.0
Automated routing and prioritization (1)
6.4
Customer interaction histories (137)
8.5
Bulk actions (123)
7.8
Lead generation (82)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (86)
6.7
Twitter (136)
9.0
Facebook (152)
8.9
LinkedIn (22)
8.1
Instagram (143)
7.7
Campaign success analytics (125)
7.7
Real-time tracking (128)
7.5
Competitor analysis (106)
7.0
Role-based user permissions & privileges (138)
8.4
Mobile access (128)
6.8

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

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Agorapulse Integrations

Agorapulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese