TrustRadius
https://media.trustradius.com/product-logos/rV/7p/W7JTG122JCTK.PNGHappy We Found ThisWe use this product to connect with existing customers and new customers online. AgoraPulse has easy to use features that encompass all major social media profiles, not just Twitter like others. I am also pleased that there is a mobile app available. The reporting is also beautiful! This is really handy when you have teams to set goals for or investing partners who want to see those positive inclines and customer touches.,Cost Easy to Use Multiple In Boxes,Asking for reviews 1 person on all the help videos, mix it up More videos,9,3,Sprout Social,Capsule CRM,Increased customer touches in a positive way.AgoraPulseWe have just completed a trial with Agorapulse (along with trialling a couple of competitors) and found it to be a very solid platform. As an organisation that relies on providing fast and accurate customer engagement, it has helped us to become more efficient and streamlined our processes. Its integration with Instagram is very handy too.,Instagram is very easy and intuitive to use. This is a big time saver. The inbox also is good to show us all opportunities to engage in one place. It's easy to learn and get started.,Would be good to see integration with external CRM. I hope to see this in the future. A broader search functionality (mentions on blogs, forums etc) would be great. Support isn't as great as it could be. I had a big list of questions and not all of them were answered fully.,7,3,Sprout Social and Zoho Social,Zoho CRM, Sentiment, Hootsuite Pro,Efficiency has been a big winner allowing us to manage our time more effectively. Too early to say as we have just completed a trial.User friendly, the best choice for Social CRM !My organization used Agorapulse to manage all social media accounts (Facebook fan page, twitter, Instagram, Google+ and LinkedIn) in one place. As Social Media Manager, I can program publications on the various social networks and monitor specific keywords for my brand. Agorapulse makes it easy to find in real time all messages received via the multiple social networks, directly into the tool and to respond via the tool itself. All the messages are combined and listed in chronological order, so it is easy to see the latest interactions with your social accounts. Agorapulse also features an internal CRM system that allows you to identify fans and followers that most frequently post, comment, or engage with your posts,Agorapulse creates amazing reports with all the metrics that give a good sense of the work you have accomplished. Agorapulse gives you a big sense of achievement when you have replied all your fans messages sent to you via the inbox. You can use Agorapulse on your smartphone with the app. Agorapulse allows you to communicate with your fans directly from the platform.,You can not have the LinkedIn profile with the app on the smartphone.,10,1,Ability to identify the best fans and to communicate with them directly from the tool.,,Adobe PhotoshopAgoraPulse Review - From a Small Non-For-Profit PerspectiveAgoraPulse is being used by our two marketing departments with information technology offering support and installation. Presently our method of handling social media isn't really a method. We post a couple of advertisements, maybe some imagery from our courses. We need a tool that will allow us to segment our social media better than the in-house Facebook analytical data. AgoraPulse will allow us a broad overview of where we are coming up short and from all appearances help make sure we don't have places where we are weak.,Comparative metrics versus competitors - Its nice to see how others are doing with their social media platforms that work within the same realm as our company. It shows us where we could be doing better. Sweepstakes - Yes it appears to be "gamey," but we have gotten positive responses from our small test group that likes the occasional sweepstakes/coupon usage right through Facebook. One Stop Community Management - The dashboard functionality for our two marketing teams allows them to seamlessly communicate via the dashboard rather than question "Is this ad going up today." They can merely look at the calendar and go. It is also easier to match our existing calendar up with the AgoraPulse one for our graphic designers to get content out and it matches across the board.,I currently have no issues or have recognized limitations. We are a small company and the package we have signed up for actually suits all of our needs very well.,10,6,Hootsuite,QuickBooks Enterprise Solutions, SugarCRM, Constant Contact,We are the very nascent stages of using AgoraPulse, as soon as we begin to see the impact on our business I would have no problem coming back and updating this sectionFinally... what I was waiting for in my business.I have an agency of marketing services and I take care of my clients' social media services such as Community Manager. I am a entrepreneur in technology. I found AgoraPulse and it helped my company reduce time and efforts to generate useful data and to manage multiple conversations with my customers' clients. I am solving a problem I had for many years with a software that has value for money. I can generate useful insights to create more complete content for my audiences. I like this software a lot!,Helps to reduce time when making reports. Identify influencers for social media accounts. Easy to use, friendly and it doesn't require my time explaining it to others. Affordable, has a good relation of value for money. Helps to have conversations at the same time with multiple customers.,When using a post in Facebook that is promoted, and some messages are connected it is hard to find the initial point of conversation. To have more social media accounts included, for example blogs analysis. In competition analysis can have better organic results.,9,2,Hootsuite Free,Hootsuite Free, Sprout Social, TweetDeck,10AgoraPulse gets our social media pumping!AgoraPulse is used by our marketing team, including interns, to fully manage our social media presence on Twitter, Facebook, and Instagram. It is used entirely by the marketing department and was selected primarily for its reporting features, its tag tracking, and its CRM capabilities. It was brought on to replace SproutSocial.,Reporting social media interactions CRM of conversations with customers Tracking of influencers in our Twitter scope Monitoring keywords on social media,Google Chrome extension would be nice Implementation of UTM tracking codes Compatibility with Pinterest, LinkedIn, and Google+,9,6,Lowered our spending budget as it was significantly cheaper than SproutSocial Increased employee efficiency Increased reporting efficiency,,Buzzsumo, Slack, Asana,8AgoraPulse made our heart skip a beat (in a good way!)After scanning multiple platforms for managing our social media account, AgoraPulse stood out as one of our favorites! For a small organization with limited resources to dedicate to social media, AgoraPulse makes it so easy to publish content on an easy to view calendar and easily respond to comments from our followers. They also have one of the best reporting features that auto-generates into a PowerPoint. We absolutely love it!,Amazing reports with all of your metrics. Easily respond and interact with followers on your various profiles. The ability to monitor influential followers and brand promoters.,Not able to visually follow feeds. As with any social media platform, it can be pricey. Not able to publish to Instagram.,10,3,Increased employee efficiency. Ability to make smarter decisions thanks to social media reporting and metrics. Improved communication between departments when marketing programs.,,QuickBooks for Mac, Toggl, Slack,9Compelte suite with exportable reportsWe use AgoraPulse to run our social media presence. It saves us a lot of time for having a suite [of software], and having all data in the same place.,Reports. Monitoring. Network Management.,Networks. More would be welcome. More analytics. An iPad app.,7,,Main ROI is time saving. Customer service improved. More visibility of our business in the social media sphere.,,Hootsuite Pro,8Great All-Around Social Media Management ProductWe are using Agorapulse to monitor social media activity, reports, and publishing content from multiple users. It has been extremely helpful in streamlining our process--from vetting content from different departments, scheduling posts, monitoring activity, responding to fans, and monitoring social analytics. Though the publishing features can be a tad bit more robust, the value for what you get is astounding.,The interface for monitoring activity is very easy to use and encourages users to "review" posts (inbox zero is kinda addictive). Multi-user monitoring is a breeze and I love that you can adjust permission levels for each user. The Reports interface is also very user-friendly. I love the many ways you can send or show analytics. Definitely readable for users who have a minimal grasp of social analytics.,Would love to be able to change publishing times on ALL kinds of queued posts. Currently, I can only adjust publish times for posts that were assigned a publish time--not queued ones. RSS publishing functionality would also be great but we have easy workarounds for that. Bulk publishing would be amazing. We currently have to use another app to do this and unfortunately, it gets a bit complicated when you have two publishing calendars that aren't able to talk to each other, thus not getting a full picture of your publishing schedule easily. Lots of workarounds need to be worked out for this problem.,9,,Huge timesaver. Able to save money by streamlining tools for social media management. Increased collaboration between departments and engagement with customers.,Edgar, Buffer, Hootsuite Free and TweetDeck,MailChimpEasy to use, engaging and affordableWe are switching from Hootsuite to AgoraPulse. The dashboard is more user friendly and clear to use, it's very easy to engage with followers and potential clients who comment on our posts across all social media channel. What a find! Thank you!,Great dashboard User friendly interface Customer engagement,Unable to post to Instagram Unable to use LinkedIn,8,1,Hootsuite Pro
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Agorapulse
342 Ratings
Score 8.5 out of 101
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Agorapulse Reviews

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Agorapulse
342 Ratings
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Score 8.5 out of 101

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Feature Scorecard Summary

Boolean keyword searches (97)
7.8
Filtering out noise/spam (93)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (145)
8.8
Audience targeting (108)
6.8
Content optimization (1)
9.1
Workflow management (128)
8.0
Automated routing and prioritization (1)
6.4
Customer interaction histories (137)
8.5
Bulk actions (123)
7.8
Lead generation (82)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (86)
6.7
Twitter (136)
9.0
Facebook (152)
8.9
LinkedIn (22)
8.1
Instagram (143)
7.7
Campaign success analytics (125)
7.7
Real-time tracking (128)
7.5
Competitor analysis (106)
7.0
Role-based user permissions & privileges (138)
8.4
Mobile access (128)
6.7

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

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Agorapulse Integrations

Agorapulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese