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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(101-125 of 325)
Companies can't remove reviews or game the system. Here's why
Chad Carman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is currently used as the primary social media scheduling and monitoring software for all of our marketing needs. It allows our department to have a centralized place to monitor the major social media networks we utilize, as well as coordinate and proof our work amongst the department to ensure accuracy and quality outbound messaging.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The marketing/communications department at my company uses Agorapulse to manage our social media scheduling and reporting. It helps us efficiently plan and automate our social media calendar and pull reports to track our monthly goals.
Syazana Kahardy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At Pixajoy, we use Agorapulse for the Marketing Department. It's useful for our Content managers to be able to plan and schedule posts across our various social media channels and manage messages/inquiries from one platform. It's been very useful, especially since they introduced the carousel option. And the report it generates is also very clear and concise so we're able to use it to prove our matrices.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to manage 12 social media channels. This includes our agency's channels as well as a large, Triple-A client, which requires our finger to always be on the pulse, so to speak. With Agorapulse, we are easily able to manage social media publishing queues, as well as the various communities. Managing a community of over 200K+ seemed intimidating before Agorapulse, but the tools make it so easy and social listening is essential.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used daily at my organization to help manage our extensive community of over 65,000 fans, Facebook and 50,000 fans on Instagram, and 15,000 fans on Twitter.

With so many people to engage with, Agorapulse really helps us keep things in line so we can respond to customers quickly and easily.
Jesse White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company manages social media for political clients, so there is definitely a need to collaborate with a team for social media posting. After quite a bit of research, I decided to give Agorapulse a try. I have to say that compared to many of the other products on the market, Agorapulse definitely suits the majority of my needs.

One of the best aspects of Agorapulse is the ability to schedule and review various social media posts well in advance of publishing. This level of collaboration is really important in a political campaign where many different people have valuable input. By giving the candidate the ability to have the final word, there is a clarity in organizational control that is essential when running a large-scale social media operation.

I also love the level of integration that Agorapulse provides. I can connect with a multitude of apps and services from within a single portal, which is great. I will say that the pricing is a bit higher than I would like, but a quality product like Agorapulse is worth the investment.
David Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse for multi-vector social monitoring, scheduling, and reporting. It is being used daily by one staff member who oversees our social feeds and by additional users for strategy and analysis. It provides us a centralized, easy-to-use, comprehensive tool to view and respond to customer correspondence; quickly cross-publish content across multiple feeds; and analyze the results on a monthly basis.
October 09, 2019

Agorapulse Review

Anthony Prasasouk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Agorapulse at BioTE Medical because of the features it provides us on a day-to-day basis and we love getting up-to-date stats on the fly and at ease. We love how easy it is to manage comments and how the posting section is so user-friendly.
Dan "Millennial Motivator" Willis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Agorapulse to not only schedule posts for myself, my personal brand and my clients, but regularly use its extensive reporting and social listening tools to improve my client's experience.
Score 10 out of 10
Vetted Review
Verified User
We are a social media marketing agency that uses Agorapulse every day, 12 hours a day, 365 days a year. It is used by our community management team. We have 31 profiles and 12 users - soon to be 45 profiles with 20 users. It helps us streamline all incoming communications so they come through one platform and we aren't having to check each profile individually.
Heather Pratt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use Agorapulse to manage all of our social media campaigns internally. It is only used by 2 users within our company, however, we have a smaller marketing division. We do not outsource this type of work and aimed to address the time-consuming element of having 5-10 social media feeds and posting to each one individually. We also wanted to monitor our competitors feeds, and our ROI. This platform was the clear choice when it came to productivity and reporting.
Score 8 out of 10
Vetted Review
Verified User
Agorapulse is an integral part of our social media department. The platform offers several key features that we rely on to ensure the success of all our campaigns. As a department, we strive to be driven by data/analytics, so we use the 'Reports' and 'Listening' functions heavily to make sure that we are effectively implementing the right strategies. The 'Reports' function calculates optimal times to publish social media posts, the best type of media to use, and growth data to help us analyze our successes and failures. The 'Listening' function is really useful because we can track certain hashtags or keywords and see data on user interaction.
Robyn Mays | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a digital marketing agency, we needed social media scheduling and reporting software that would save us time and improve the efficiency of our work. It is used by everyone in the organization as Agorapulse has a great review process for posts. Therefore, each post is sent to another employee to review to avoid any errors not seen.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is a great social media marketing tool that allows the entire team surrounding me to contribute to our social media presence. The scheduling works like a charm. Also, the social media inbox allows us to be way more reactive towards inquiries, comments, and likes from users, which promotes, in general, the reactivity of our company and thus the interaction with customers and potential customers.
Score 10 out of 10
Vetted Review
Verified User
Agorapulse is an amazing tool that has saved us many headaches. We know have much snappier in response times than the high profile competition in this space with a dedicated support team who answer all queries quickly and correctly. Management and stakeholders adore the in-depth and aesthetically pleasing reporting functions Agorapulse generates at the touch of a button. We receive constant updates with new features and tools, and I can see they take feedback from users and actually allocate resources into investigating the never-ending 'wants list' of the clients.
Kathleen M. Olson, CAWA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Purrfect Pals Cat Sanctuary & Adoption Centers utilizes Agorapulse to share our mission, promote special needs cats available for adoption and solicit support for our programs. Our community engagement and adoption program managers join me in creating social media posts. This software allows us to keep a master marketing calendar and get the same message on all of our social media platforms at one time.
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