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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.6

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.1
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(554)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(151-175 of 325)
Companies can't remove reviews or game the system. Here's why
January 25, 2019

Great for Go Getters!

Mariya Jose | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company Apshar manages the social profiles of 20 odd clients in Bahrain.

AgoraPulse has been a phenomenal tool in our business thanks to its versatile, user-friendly platform and functions. We especially appreciate having our post scheduling, social listening, inbox/comment management and reporting all happening on a single platform.
Benjamin Mcnully | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our brand department needed a social media automation tool to streamline the uploading and management of content and community management. Our decision makers were concerned with several main factors: Price, Number of seats, and lastly Features. AgoraPulse managed to fit within our price range and offer the right features for our initial social efforts.
Byron Campos Gomez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is, in fact, being used across all departments. From the onboarding process to the fulfillment side when uploading content to each customer profile. We all have access to AgoraPulse and we all make sure our accounts are staying updated.

This addresses the overall issue of team communication and collaboration among our small team. Our team can assign and [access] the schedule from the comfort of their phones.
January 22, 2019

We love AgoraPulse

Adalee Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse has been an amazing tool for us and let me tell you we've been through a few. Having a variety of clients with different needs was always a challenge with other platforms. AgoraPulse makes it easy to not only schedule content but to track analytics and present them to our clients. We truly love this platform.
Molly Caskey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it as part of my work to help manage social media accounts for other companies in addition to managing my own social media. AgoraPulse allows me to easily schedule content for publishing as well as coordinate with my points of contact at the companies I help manage.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Great, intuitive social scheduler, with a brilliant team backing it so no matter what you encounter on your travels across the channels, if you get stuck, there is someone to help! Works across a wide range of core channels, and has options to bulk upload or post on the fly, social listening and a reasonable cost for the functionality.
Loïse M. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is for us a way to independently manage the social networks of our customers. Many of us use it and we appreciate the fact that everything is centralized within the same site - no need to run right or left. We use it daily to respond to comments and we plan all social networks at the beginning of every month.
November 29, 2018

AgoraPulse Experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use AgoraPulse for monitoring several platforms and being able to schedule content and work on several social media accounts at the same time. We are currently using this service for our Instagram, Facebook, Twitter, and Google+. Since we have a lot of Cantonese members, we use RenRen as well but we can't use AgoraPulse for RenRen right now. We use our social media for promotional contents and announcements. We had to contact customer service several times and they have one of the best customer service teams I've experienced.
November 26, 2018

Best Facebook tool

Umang Shakya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our organization uses AgoraPulse mostly to get all Facebook page notifications in one dashboard which helps us do moderation on time. On the go, mobile app helps to get all notifications instantly. One button report system is also good.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is used in the content marketing department of our agency. As a content creator, I've been one of the people that's been using Agora the most, monthly for the past 15 months. Through Agora I've managed about 10 different client brands.
Dylan Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When I started with Isopharm I was tasked with finding a suitable social media management platform. After reviewing options and using the free trial, I settled on AgoraPulse and purchased a license for the company. Since using it, we have expanded it to another department and plan to introduce it to our other growing departments.
Jenna Boodram | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use AgoraPulse as my primary social media reporting tool. It allows me to gather robust analytics on the pages I manage as well as competitor pages. AgoraPulse also has a very intuitive content scheduler - it makes content planning easy.
Ben Greenwood | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use AgoraPulse to manage 10 social media channels across our entire group of companies, allowing us to schedule content in an efficient manner, saving a lot of time, as well as monitor mentions of our brands and responding easily where required.
Jill Connor | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The whole organization uses it to publish and pre-publish to 9 social media accounts in 4 different branches of the company. We needed a way to collectively publish and monitor our accounts. We also needed approval and notes to be written to each writer by an administrator.
Alexandria Schultz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently use AgoraPulse to manage our three major social media platforms: Instagram, Facebook, and Twitter. I use it to organize, track, and create posts simultaneously across all platforms. Only our social media marketing is being run by AgoraPulse. It allows me to see an overview of our social media strategy, analyze our analytics, and group our posts by subject. It's very helpful for saving time and allowing me to spend my time on other marketing projects.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is the perfect social media management app. AgoraPulse provides some of the best analytics. We use it to schedule on Facebook, Twitter, and Instagram. After the posts go live we can track their presence using their wonderful analytics.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have multiple users managing multiple accounts. AgoraPulse allows us to manage accounts easily and allows managers to work with draft posts. We have many different businesses to support, and we can manage each one's social media voice independently with AgoraPulse.
Michele Moore | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use AgoraPulse to schedule our social media postings and respond to those who engage with us. In full disclosure, we just recently started using it. It is being used by the only 2 people in my organization: myself and my assistant. It is best at addressing the problem of having to go to each different social media platform to post and respond.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
After several years of using a competing software, I was tired of the lack of functionality and AgoraPulse was suggested by an associate. We did the free trial and within a week I knew it was going to be terrific. There are two of us setting up tweets and posts daily, sometimes seven days a week. I love the ease of use, the logic installed in each feature and especially the ability to track the results, RTs etc. I consider myself a low-tech poster child and AgoraPulse is so easy to use.
Bianca Bridges | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse has been incredibly easy to learn to use, and makes life so much easier. Reports are created to keep track of growth and analytics, which is fantastic for monthly social updates to send around to the team. A lot of customers also turn to social media to use as a customer care platform, and AgoraPulse is fantastic as a tool to respond to these enquiries promptly, which is what we used religiously before we outsourced customer care.

Their scheduling tool for Facebook and Twitter is also incredibly useful and makes life easier, especially to schedule posts for weekends and when you're away from the office. Hopefully this will extend to include Instagram soon!
Dustin W. Stout | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AgoraPulse is being used by all members of our marketing team to create, schedule, and plan social media content. We're also using it to respond to comments and gather analytics about how our content is performing.

The business problems AgoraPulse solves are:
- planning, collaborating, and scheduling social content
- monitoring brand mentions
- responding to brand mentions
- reporting social content performance
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