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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(101-125 of 342)Companies can't remove reviews or game the system. Here's why
January 17, 2020
AgoraPulse is a no-brainer.
- The ability to bulk schedule by RSS feed for Facebook and Twitter.
- The ability to bulk schedule by multiple image import on Instagram.
- Quickly mark all of the incoming messages as completed.
- The ability to bulk import into multiple social media profiles. Currently, you have to bulk import into a specific profile (i.e. Twitter) and then duplicate each individual message for another social media profile. We use quite a bit of news content to fill our social queue and this becomes quite cumbersome.
- There are some bugs with the new "default" scheduling category. On some instances where you duplicate from one profile to another, the default doesn't get applied and the message will not save.
- Could use more robust reporting features. We came over from Sprout Social which FAR blows away AgoraPulse reporting.
January 09, 2020
Celebrating our one year anniversary with Agorapulse!
- Previews of posts
- Integrated calendar [that now includes all platforms in one view]
- The exported reports were completely maddening...we almost parted ways over those. Rather than starting the search over since we did like a lot of the features within Agorapulse, we decided to create our own customized template to drop reporting detail into. Would really love to see Engagement Rates included in the reports.
- Tagging people within LI is one of our biggest issues. However, I realize that's a LinkedIn limitation and not one of Agorapulse's. Speaking of LinkedIn, it would be amazing if they would allow for reporting for individuals. We're currently having to manually do that.
January 09, 2020
Agorapulse in a small business with large cliental.
- Scheduling.
- Assigning.
- Thumbnails for Facebook videos.
- Dark mode!
January 07, 2020
Agorapulse is great for companies!
- Calendar/queuing/duplication posts
- Assign feature for other users in your organization
- Gallery feature for graphics/videos housing
- Instagram stories scheduling
January 03, 2020
On the pulse with Agorapulse.
- You can export your Agorapulse results into power point which is useful when you're trying to put together a full report for your bosses.
- You can publish carousel images now - which is a big plus if you're working with products and need to show off your product highlights.
- Would love if Agorapulse had a function to schedule instagram stories too.
- Would also be great if we could see our instagram inbox in agora pulse as well as opposed to just comments left on posts and ads.
December 20, 2019
Great for medium business users
Score 8 out of 10
Vetted Review
Verified User
- Reporting, but the PPT format is wonky.
- Calendar set up.
- Upload and set-up still needs a lot of work to update (targeting and tags).
- Links: need to stay in the text.
December 19, 2019
Love it and easy to use!
- Being able to tag other companies across the platforms
- Being able to schedule the same post over mutliple days
- I would like see the social media groups go in alphabetical order instead of me having to do that.
- Reporting could be a bit more detailed for our client - no one really understands the ROI of the report....
December 12, 2019
Fits our unconventional use-case, if a bit pricier than I'd like
Score 5 out of 10
Vetted Review
Verified User
- scheduling
- calendar
- reporting
- mobile app
- Being able to completely pause a publishing queue is so essential in the event of a social media crisis. Agorapulse offers this feature.
- The customer support at Agorapulse has been a pleasure to work with. They are friendly, responsive, and open to suggestions.
- Being able to shuffle publishing times in the queue based on best-performing times would be wonderful.
December 10, 2019
Agorapulse is a solid software that keeps getting better
- Schedule
- Responding to DMs and Comments
- Schedule is glitchy sometimes
- Scheduling could be more clear
- Pricing
December 05, 2019
It's not cheap, but it's probably the best platform out there for social media management
- Social media team management.
- Social media posting schedule.
- Integrating with other social media platforms.
- Pricing could be a bit better.
- Inability to post multi-image posts to Instagram.
- Easy to understand tools and features.
- Wide variety of features that do many complex things in social media marketing.
- Customer service is top-notch with fast service.
- Missing functionality to post to Pinterest.
- Lacks some analytics reporting features.
- Missing functionality to post different image sizes in one post.
November 20, 2019
Agorapulse Review
- Post to Instagram. We had heard that others won't directly post to Instagram and that was a deal breaker for us.
- Social listening. We've had a lot of success with becoming aware of posts we were tagged and/or mentioned in. These posts we may not have found otherwise.
- Content calendar. The format of the content calendar is very user friendly and easy to operate. We appreciate that.
- We've had a couple issues with the accuracy of the reports. I wish they were more consistent and accurate.
- Competitors - we've also found this to not be as accurate. I also wish more competitors were included in the subscriptions.
November 12, 2019
A comprehensive social management platform
- Friendly, modern interface.
- Inbox zero - Check off comments as they are viewed/handled so you never miss a thing.
- A basic social CRM - See who your most frequently engaged users are and their history with your organization.
- Unified publishing calendar that shows all your previous and future posts.
- Quick cross-posting to different feeds with easily tweaked content for specific requirements (Twitter).
- Twitter and Instagram keyword/hashtag monitoring with geolocation filters.
- Reporting that includes top-performing content types, times of day, and post content; engagement.
- Multi-user capable.
- Basic mobile app for monitoring/publishing on the go.
- Basic competition monitoring.
- Multiple queues for fast scheduling posts.
- Monitors Facebook ad comments.
- Cheaper than Sprout on a per-user and per-profile basis.
- Even basic level includes nearly all features.
- Cannot monitor Facebook check-ins, event comments, or comments on dynamic creative ads.
- (This is a Facebook API restriction, no platform can do these things, unfortunately; Just an FYI).
- Reporting/Analytics tool not as powerful as Sprout or (especially) Socialbakers.
- Competitors feature doesn't show their top-performing posts.
- Each competitor you want to track costs money.
- Cannot schedule automatic delivery of reports.
November 12, 2019
How to impress your boss by growing your social media channels: The Agorapulse story
- Listening feature - allows us to reply and engage with our community directly from Agorapulse.
- Mobile app - it's perfect for when we commute or go away. It also allows me to evaluate things on the fly.
- Analytics - it shows the best post times, keywords, impressions and awareness rates...among other things. This allows us to keep track of our progress easily.
- Viewing all channels in calendar mode at the same time should be a basic feature.
October 09, 2019
Agorapulse Review
Score 10 out of 10
Vetted Review
Verified User
- Posting.
- Comments management.
- Stats.
- Twitter word count limitations.
- Video upload or GIF files don't work for Instagram.
- Cannot change region time.
October 08, 2019
Agorapulse: Community Listening for the next generation
Score 10 out of 10
Vetted Review
Verified User
- Social listening across a variety of platforms
- Detail reporting
- Accountability on social response
- Seamless transition between accounts
September 30, 2019
Agorapulse is an all-around winner
Score 10 out of 10
Vetted Review
Verified User
- Separate inboxes for each profile.
- Easy communication between users/team members.
- Live chat function - Someone always on hand to help you if you have a problem.
- Automatic tagging.
- Saved replies.
- Profanity filter.
- If a message is assigned to someone and you reply to it, it automatically un-assigns the message and puts it in the "all" inbox.
September 27, 2019
Excellent Platform for Small Businesses
- Sending posts for approval to a manager/brand ambassador for review.
- Assigning levels of access by the user.
- Monitoring competitor brands social feeds.
- Instant reporting.
- Reporting is a major deterrent. Although its instant, you cannot currently customize the report. It only exports in one format, and you can only pull a full overview of one social platform at a time - rather than all in one.
- The notifications are excessive, and despite turning them off in the platform - sometimes it does it anyway with no explanation.
- The inbox - You can respond to all users from all platforms, however, the inbox is separated, and rather than being a one-stop-shop, you have to click from tab to tab to answer each one. That is laborious at times, I'd much rather it like an email inbox as we are all used to and respond one by one.
- The app is absolutely atrocious. Glitches out every time I use it, and I wouldn't recommend using this platform on anything but a desktop. But if you don't care about it being mobile it's fine.
September 20, 2019
Agorapulse is life changing!
Score 9 out of 10
Vetted Review
Verified User
- It has an app so you can always see comments and DM's without the need of a computer.
- They have a chat so you resolve issues faster.
- The interface is very easy to use.
- Wish you could have the interface in more languages.
September 03, 2019
Agorapulse, the hero we all need but don't deserve
Score 8 out of 10
Vetted Review
Verified User
- Customer Service. Whenever there is a bug or issue or if anyone our team needs help with something, the Agorapulse team is very quick to respond and extremely helpful. They also always follow up with us and go the extra mile to ensure that everything is fine.
- They are always updating the platform. Agorapulse may not be the platform with the most features. However, their team is always working on adding new features to the platform and listening to users on what they should add or change.
- Price! Agorapulse pricing is very competitive compared to other social media management platforms. For what you pay, you get more features than most other platforms.
- The mobile app needs a few improvements. The UI can be clunky to some users.
- There is no feature where you can see a preview of our social media profile feed.
August 29, 2019
The best of its kind for agencies!
- Social Media Scheduling
- Community Management
- Reporting
- Social Listening
- Brand look and feel could do with updating
August 27, 2019
Agorapulse is a great social media management tool
- Social Inbox.
- Scheduling.
- Bulk upload.
- Video editing for Instagram.
- Stories not supported at the moment.
August 24, 2019
Finally, a tool that ticks all the boxes
Score 10 out of 10
Vetted Review
Verified User
- Site navigation and responsiveness.
- Logical pathways to execute tasks.
- Reliability of sharing content at the right time.
- A number of things would be 'cool to use' however they are only applicable to me in my use case. Agorapulse was quick to respond to these feature requests and I look forward to seeing some/all in the near future.
- I would like better CRM in the response area (i.e. the ability to put customers into buckets to mass respond when there is news specifically for them).
August 21, 2019
Agorapulse is perfect for promotion
- Agorapulse is an excellent resource to coordinate social media marketing by allowing you to share a calendar with several users and schedule postings in advance.
- This software is easy to use, as it is menu-driven.
- It integrates well with Canva and Adobe design templates.
- Maintaining an archive of postings would be a nice feature.