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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
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Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(26-50 of 342)Companies can't remove reviews or game the system. Here's why
August 18, 2021
Agorapulse: Always at the ready!
- Scheduling job posts.
- Integrating with Canva.
- Publishing duplicate posts.
- Tagging images on Twitter.
- Better previews.
- Bit.ly links don't always activate on Twitter and Facebook.
- Consolidates all comments, mentions and messages in a clean manner.
- Makes it easy to hide or delete unwanted comments.
- Makes managing multiple accounts easy.
- We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
July 29, 2021
Your one-stop-shop for a small management agency
- Agorapulse has fantastic customer service
- The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
- New features are being testing and added all the time
- I really enjoy the reporting, both the visuals and the metrics provided
- I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
- My team has experienced random lagging on the platform making it slow for them to do their work
- We need to figure out better social profile organization since we have over 160 profiles!
- We would also love to see Google My Business integration
Score 10 out of 10
Vetted Review
Verified User
- I did a lot of research before making a decision, and Agorapulse ultimately won for offering the most/best features at the best price.
- The best part is that we can always get same-day customer service when needed - and they are very helpful.
- The scheduling and publishing calendar format is great - simple, intuitive and responsive. I especially love being able to publish a post to more than one channel from one screen, including making adjustments to the copy for each channel.
- They offer special pricing for NGOs which we feel is generous.
- They are always taking new feature requests and responding to customer feedback. Changes aren't super fast, but they are responsive towards the most common requests and I always look forward to seeing the latest product map.
- The Power Reports feature (extra cost) is really nice and allows us to customise reports more. The format of the reports is visually appealing and easy-to-read, and looks super professional when we need to present reports to senior management.
- The workaround for API limitations by IG/FB, using their mobile app, works flawlessly.
- More & simpler social listening features would be great.
- More publishing functionalities within the mobile app, like scheduling carousels.
- Ability to resize visuals for different channels when publishing to multiple channels (and free form resizing option)
- Ability to reorder photos when adding more than one
- Scheduling on Twitter and LinkedIn
- Easy to read reports
- Social listening
- Posting carrousels and videos on instagram
- Too small size limit for photos
July 20, 2021
Agorapulse improved our efficiency!
- Agorapulse allows you to create one post for multiple platforms at the same time (Facebook, Instagram, Twitter...) it also gives you the option to adjust each one of them according to the platform guidelines (it shows an alert when it doesn't meet the criteria).
- Agorapulse dashboard and mobile app are well designed, the use is very intuitive and simple.
- Agorapulse support team is very professional. They also offer free webinars to learn how this works before subscribing.
- Agorapulse synchronizes the information from several platforms into one dashboard to monitor comments, reviews, etc. in a more efficient way.
- Agorapulse can improve the integration with Instagram to be able to publish multi-images posts without an extra step in the Mobile app.
- Agorapulse can improve the way we can select the order of pictures in a multi-image posts. Right now the order is the one you have when uploading the pictures instead of having an option of dragging the picture to organize it.
- Agorapulse can improve the way a multi-image post is seen in the calendar. Instead of only one post on a day it shows a post per image on the calendar dashboard.
June 09, 2021
It's great for more than one person - Has some room to really be a leader in the industry.
- Scheduling
- Analytics
- Reschedule or repurpose content
- Support with IG story push notifications
- Ability to post IGTV
- Support Pinterest
- Show analytics for #s on Facebook
- Support eCommerce product tagging
May 30, 2021
Great product and continually improving.
- We like the calendar view on Agorapulse - much better than when we were on Hootsuite.
- The approvals process is very simple and clear.
- I wish there was an image database.
- It would be great to link to one of the national day calendars for easy content suggestions.
- I wish there was a way to input the alt text in Instagram images.
- I wish it was possible to edit multiple posts at once if they were created together (ie edit the FB, IG & Twitter version of a post).
- I wish the app had better notifications - they never show on my lock screen so I often miss them.
May 26, 2021
Social Media Management - For a Department of 1!
- Quick and easy reporting
- Social listening
- Multi-channel posting
- Social media calendar
- Content approval process
- App frequently resets and requires a login
- Customized reports are an additional fee
- LinkedIn token often needs refreshed
May 24, 2021
Agorapulse is almost as great as tacos.
- Their Chat/Help system is amazing. If I have a question, I can always get an answer within a few hours if not faster. They also follow up to make sure that I didn't have any additional questions.
- Organizationally sound and easy to navigate
- Just a huge time saver for me!
- High quality photos are "too large" to upload. I wish they would have a feature to compress them, as I currently have to edit all photos in photoshop before uploading. This is very time consuming.
- I cannot work on more than one post at once, so if a video is uploading - and taking a long time to do so - I cannot move on until that video is fully uploaded.
- Scheduling
- Reporting
- Customer service
- Emergency stop of all scheduled posts
May 19, 2021
Agorapulse Review
- Organization factor is flawless.
- Has enough account options.
- Adorable.
- # to schedule as first comment.
- Tagging features for Facebook videos.
- Quicker posting when hitting publish now.
Score 9 out of 10
Vetted Review
Verified User
- Easy-to-use and visually appealing web interface
- Assigning posts for approval
- Adding users or social profiles. It's both simple to add users or profiles, and the pricing structure means you can purchase one new profile or user at a time without having to upgrade to a much more expensive tier with lots of slots we don't need.
- The mobile app. It's time-consuming to review listening posts because the sidebar menu only shows the inbox. It's not clear this is happening until you started clicking [around] and realizing it. You also can't approve YouTube comments from the mobile app.
- We like scheduling content across multiple profiles at once, but have to add a step because we can only customize one link on the thumbnail image.
- There is no approval process available for comments/replies to messages or posts.
May 18, 2021
A powerful tool that makes social management simple, easy, enjoyable and very cost effective.
- Queueing content to create evergreen content.
- Answering all my social media comment from one inbox.
- Preview and edit posts for each social media channel to make them different before posting.
- Simple user interface, clean, and intuitive to use.
- When queueing content I can only choose one category for a single channel. When I queue content for multiple channels at the same time, I have to go back to the other channels and reassign the content to the particular category I want. That's a bit time-consuming and repetitive. It would be great if at the moment of queueing the content to different social media channels I could specify the categories for each channel at that point, so I don't have to go back and reassign the content that went to the "general" category to the relevant category I want to queue it into.
- Sometimes the interface disconnect and is a bit slow, but I guess it's probably due to a very heavy usage. That seems to happen at a certain time of the day, so I think it's probably the usage load that affect the performance.
May 02, 2021
Try the rest, then try the best
- Reports are great - you can add/remove sections
- Ability to repeat posts on a regular basis and schedule in advance
- Chrome plugin to share related news and articles is a tool I use often too
- Listening tools and great for ease of monitoring
- Of course, price - there's a big jump from one tier to the next
April 29, 2021
Agorapulse Fan
- Customer service and support
- Ability to schedule content
- Ability to manage comments on content
- Wish there was a way to search past content posted by text query
- Hoping for Google My Business integration
- Ability to see what's already scheduled on a calendar when choosing the date a new post will be published
April 22, 2021
Easy to pick, easy to use. Hard to avoid.
- Posting on different social media platforms at once
- Create calendar and wait lists for non-validated posts
- Easing social media management as a team
- Posting on Google My Business
- Creating republishing routines easier
- User limitations--the shared calendar would be greater without limitation
April 09, 2021
Agorapulse and how it has helped elevate our business.
- Easy to use interface.
- Excellent for centralized monitoring and messaging.
- Quick to duplicate and edit any posts.
- Full reporting that can also be customized.
- Better integration with Instagram.
- To be able to scroll with the mouse on listening channel.
- Clearer notification when tickets are expiring on screen as a reminder.
April 01, 2021
Agorapulse = Our Agency's Saving Grace
- Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
- Calendaring tool - ability to approve, send for approval, etc.
- Listening tool - ability to track mentions, tags, hashtags, etc.
- Reporting - they have really excellent reports that I pull on a weekly basis for clients.
- Tracks comments on ads you are running as well.
- Did I mention customer service?
- Publish multiple photos to Instagram in one post - this is in development, but we don't have it yet.
- There are some irritating things that are not because of AP but because the social platforms will not allow them (e.g., we cannot respond to IG comments through the platform, which you can do for FB comments, because IG will not allow 3rd parties to do this anymore.)
- Sometimes it is hard to connect social platforms.
- No "draft" feature on the calendaring tool (you can create a post and assign it to yourself...this is the workaround, but a draft feature would be more user-friendly).
March 24, 2021
Agorapulse--the perfect scheduling platform
- Download all engagements from social
- Easy scheduling to multiple platforms
- Intuitive analytic insights
- Inability to download Instagram direct messages (probably due to the closed API)
- Required to specifically select image or video--it doesn't automatically realize the file type
March 13, 2021
Intuitive, all-in-one social media management tool
- Having multiple users and accounts visible on the main screen
- The quick customer service and chat box function
- When mentioning an account on Twitter, it should come up with better suggestions of the users. Quite often it doesn't come up, so I have to go back to Twitter every time to check.
- The ability to post more than one image on an Instagram feed instead of sending it to your phone would be so much more useful when scheduling a post. I've had to leave out content because of that lack of functionality.
March 12, 2021
Agorapulse Review
- Scheduling
- Customer service
- Engagement with users
- Holding comments for review that contain certain keywords.
- Reporting tools.
- Ability to save a post as a draft.
- Simplified design of the website--easy to use
- Quick in sending messages and synchronizing with social media
- Helpful customer service--they always reply quickly
- Easier community management--comments that we put on review should be counted on the day we put them on review, not on the day they were written. It makes counting quite complicated.
- Lack of ability to answer to Instagram DMs.
March 01, 2021
Easy to use social media management
Score 10 out of 10
Vetted Review
Verified User
- Calendar view is great for seeing what is scheduled
- it's very simple to edit times and dates
- Sometimes the chat button hides a day on the calendar and it's hard to click on the correct date
- Being able to track your customers with Labels and Conversation History is great
- Sending push notifications to the Agorapulse app on your phone allows you to easily upload images to stories
- Assigning messages to other team members is a nice feature
- Robust analytics and reporting
- Being able to send videos to your phone/the Agorapulse app through the scheduling tool on the online dashboard
- The Agorapulse app is just not good--it needs a lot of improvements and added features
- Being able to see the user's social media profile (or a link to it) from Agorapulse directly