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Airbase

Airbase

Overview

What is Airbase?

Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.

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Recent Reviews

User Review

8 out of 10
February 26, 2024
Incentivized
We use it as the expense and reimbursement software for internal employees. Employees enter in reimbursements from expenses ranging from …
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Airbase = Easy

8 out of 10
February 15, 2024
Incentivized
I use Airbases's physical card and PO process for work expenses as a user. I also use the app for on-the-go transaction management.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Customizable Approval Policies (18)
    8.8
    88%
  • Payment Status Tracking (17)
    8.7
    87%
  • Payment Audit Trail (17)
    8.5
    85%
  • Financial Document Management (17)
    7.8
    78%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Airbase?

Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.airbase.com/pricing?utm_sou…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

What is QuickBooks Online?

QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

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Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.3
Avg 6.5

Accounts Payable

Features found in accounts payable software products

8.4
Avg 5.8
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Product Details

What is Airbase?

Airbase is a procure-to-pay solution that blends enterprise capabilities with a simplified user experience.

Key Benefits.

With Airbase, mid-market to early-enterprise level companies streamline complex approval and accounting processes for all non-payroll spend while ensuring employee adoption across the entire organization.


Workflow management.

Navigable complex approval and accounting workflows with configurable, no-code workflows.


Time and cost savings.

Eliminates unnecessary spending, saving time and resources, and reducing the time to close.


Comprehensive product suite.

Any or all products can be integrated—Guided Procurement, AP Automation, Expense Management, and Corporate Cards—to meet current demands and future scalability.


Compliance and collaboration.

Integrations with adjacent business systems directly or via an open API mean all stakeholders can work with their existing tools.


Airbase Features

Accounts Payable Features

  • Supported: Automated Accounts Payable Processes
  • Supported: Vendor Management

Payment Management Features

  • Supported: Customizable Approval Policies
  • Supported: Financial Document Management
  • Supported: Payment Status Tracking
  • Supported: Payment Audit Trail
  • Supported: Duplicate Bill Detection
  • Supported: Advanced OCR
  • Supported: Electronic Funds Transfer
  • Supported: PCI Compliant Security Measures

Airbase Screenshots

Screenshot of Guided ProcurementScreenshot of the Airbase mobile app, which enables users to approve expenses.Screenshot of spend requests and approvals.Screenshot of Virtual CardsScreenshot of spend can be viewed in real time.Screenshot of Integrates with NetSuite.Screenshot of Accounts Payable.

Airbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.

Ramp, Tipalti, and Expensify are common alternatives for Airbase.

Reviewers rate Customizable Approval Policies highest, with a score of 8.8.

The most common users of Airbase are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(52)

Attribute Ratings

Reviews

(1-23 of 23)
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Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Scanning invoices from AP
  • Parsing information from invoices
  • Making sure invoices are paid based on what we put in the system
  • Credit card ability in terms of offering credit
  • Overall some reporting - it is kind of a pain to see things by vendor
  • Setting up topping up the account with cash given we were moved to prepaid
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • GL Integration
  • Vendor Management, including 1099s
  • Virtual Cards
  • The prefund requirement for corporate cards is burdensome for a multi-entity company.
  • Many of the pages require you to view one entity at a time, which is inefficient when managing many different entities on a daily basis.
  • There is no ability to assign an expense to a different entity, other than the entity the card is assigned to. When you have employees that travel to multiple sites, their expenses must manually be allocated on the back end.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Approval workflow.
  • Scanning invoice and adding in the details.
  • Currency conversions.
  • Im based in SA, and im not able to upload or process invoices in other regions, which is problematic as I need to process for the USA region.
  • I'm also not able to create a Virtual card for payment outside of my SA entity.
February 29, 2024

Love for Airbase

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Sharing virtual cards across the organization
  • Tracking limits preset per card
  • Tagging transactions for easy categorization
  • Easy import of receipts from the mobile app
  • The web importer for receipts often crashes on me
February 26, 2024

User Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Approval process is clear and comments between submitters and approvers is useful and easy to navigate
  • Required fields, like tagging, and selectable dropdown options are clear
  • Its easy to load receipts from your phone or computer
  • In desktop mode I can't see the full text of any of my reimbursements. The middle white box on the "Reimbursements" screen, which has the list of open expense requests, is extremely narrow. I can't see more than 5-6 characters of the "Merchant" field to see what each of my expenses are. This seems like an easy UI fix?
  • Its not easy to go back through previously submitted reimbursements to see if I am missing any submissions. Would like to be able to filter or group expenses by "Purpose" (i.e. separate work trips)
  • Button to Archive receipts in Mobile is hard to find
  • After submitting expense in Mobile, its not clear what the easiest way to move on to submitting the next receipt is. It only lets you see the expense you just submitted.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Uploading receipts is seamless and easy! I hardly ever have issues with this and the doc reader seems to work very well.
  • Being able to see who needs to approve my reimbursement requests and adding notes/comments to reach out for questions or bump them as a reminder is a great feature.
  • Email notifications are helpful and timely of knowing when an approver has approved my reports.
  • I think it could be valuable to have an option to transfer approved funds over a day or two faster from a reimbursement request. I know there is a higher cost for ACH transfers but maybe some people would opt in for a small fee?
  • I noticed the date it says I should expect to receive my funds from an approved request seems incorrect sometimes.
  • When submitting mileage expense reports, I noticed sometimes the route it gives me is not accurate to the route I took. It would be great to be able to modify the route (maybe similar to the google maps routing UI) so we could get reimbursed the proper amount.
Meredith Martin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • easy to use UI
  • mobile app uploading of receipts
  • auto scan of receipt for name of vendor and amount
  • sometimes it will say that my receipt reimbursement request is finished when it still needs additional uploads
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Creates the amortization entries and automatically processes monthly interface with the accounting system.
  • Uses technology that reads and transcribes the uploaded documentation to reduce the time spent typing the information.
  • Ensures the POs, invoices, and employee expenses approval routing as internal and external regulations require.
  • The Airbase Invoice date syncs with the accounting system's current month date if the previous month is closed.
  • Split expenses and attendees' departmental expense recording. We are currently collaborating with Airbase for a different look and applicability of this functionality.
  • More filters to be added into the report creation and export.
February 13, 2024

Airbase! We love it.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The accounts payable function is the best. From approvals to actual bill pay, it is super easy to use and set up.
  • We love the GL integration into NetSuite - saves us tons of time in reconciliations.
  • Virtual Cards are awesome as well. It takes seconds to set up and immediately syncs to our GL.
  • Biggest area for improvement would be the mobile app.
  • Additionally, I would love to see more work done with Inventory, Items, and POs for physical goods.
  • Guided procurement is new for them and needs some refining.
February 08, 2024

2x Airbase User

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automation of accounting entries.
  • Visibility into spend.
  • Handles all T&E globally.
  • Cash back.
  • Simplifies the AP process for all.
  • Configuring international subsidiaries.
  • Determining vendor payment method acceptance.
  • Cost of simple procurement workflow.
  • Working with Partner banks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Vendor views including invoices, contracts, and payments.
  • Approval paths for purchases that give the right stakeholders a say.
  • Comments and tagging functionality in the approvals for when questions arise.
  • I'm not sure if this is an Airbase limitation or how we set up it but more control over where the expenses get assigned in terms of departments.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • employee reimbursements
  • managing subscriptions for an organization
  • syncing with our quickbooks accounting software
  • when one-time virtual cards are not charged to the max, they have to be removed manually by Airbase and I have to remove manually in quickbooks
  • approvers Dashboard doesn't include their own credit card submissions in a place that is obvious
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User interfaces are intuitive, and I consider myself a superuser in Airbase despite not having any training.
  • Making requests for spend is very easy and also versatile.
  • Approval workflows are better than competitors.
  • While I give a lot of praise for the approval workflows, they could be even better for our use case.
  • I have bulk-uploaded receipts from a full year of software use, and only a few were assigned to the right transaction, so it seems there is room for improvement in the receipt-scan-pair functionality.
  • I would love to see a "date entered into Airbase" or "date opened for your approval" for bills. Sometimes, I get nagged about several old bills that I need to approve, and I have to do research to find out that I actually could not approve them until the day before or something like that.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates well with our AMEX account for monitoring and controlling corporate card usage.
  • Their reimbursement module is outstanding in helping us more quickly manage that process for our employees for things like mileage.
  • Airbase support is top notch when we require additional assistance with the module.
  • The user interface can be non-intuitive at first, requiring additional clicks to get places you need to go.
  • Currently don't have ability to set up recurring payments; we have to submit individual expenses each month.
  • Needs more rollup reporting for expense groups, such as all expenses associated with one trip.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We really like that virtual cards can be created for each specific vendor.
  • It is super user-friendly and has been easy for our team to adopt; minimum to no training required!
  • It would be nice to have a mobile app as nice as the web app.
  • We would like to see Airbase evolve into a product that can help manage the entire purchase cycle, not just the purchase request.
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