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Airbase

Airbase

Overview

What is Airbase?

Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.

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Recent Reviews

User Review

8 out of 10
February 26, 2024
Incentivized
We use it as the expense and reimbursement software for internal employees. Employees enter in reimbursements from expenses ranging from …
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Airbase = Easy

8 out of 10
February 15, 2024
Incentivized
I use Airbases's physical card and PO process for work expenses as a user. I also use the app for on-the-go transaction management.
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Popular Features

View all 9 features
  • Customizable Approval Policies (17)
    9.0
    90%
  • Payment Status Tracking (17)
    8.7
    87%
  • Payment Audit Trail (16)
    8.6
    86%
  • Financial Document Management (16)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Airbase?

Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.airbase.com/pricing?utm_sou…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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28 people also want pricing

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BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include…

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Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.3
Avg 6.0

Accounts Payable

Features found in accounts payable software products

8.5
Avg 5.5
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Product Details

What is Airbase?

Airbase is a procure-to-pay solution that blends enterprise capabilities with a simplified user experience.

Key Benefits.

With Airbase, mid-market to early-enterprise level companies streamline complex approval and accounting processes for all non-payroll spend while ensuring employee adoption across the entire organization.


Workflow management.

Navigable complex approval and accounting workflows with configurable, no-code workflows.


Time and cost savings.

Eliminates unnecessary spending, saving time and resources, and reducing the time to close.


Comprehensive product suite.

Any or all products can be integrated—Guided Procurement, AP Automation, Expense Management, and Corporate Cards—to meet current demands and future scalability.


Compliance and collaboration.

Integrations with adjacent business systems directly or via an open API mean all stakeholders can work with their existing tools.


Airbase Features

Accounts Payable Features

  • Supported: Automated Accounts Payable Processes
  • Supported: Vendor Management

Payment Management Features

  • Supported: Customizable Approval Policies
  • Supported: Financial Document Management
  • Supported: Payment Status Tracking
  • Supported: Payment Audit Trail
  • Supported: Duplicate Bill Detection
  • Supported: Advanced OCR
  • Supported: Electronic Funds Transfer
  • Supported: PCI Compliant Security Measures

Airbase Screenshots

Screenshot of Guided ProcurementScreenshot of the Airbase mobile app, which enables users to approve expenses.Screenshot of spend requests and approvals.Screenshot of Virtual CardsScreenshot of spend can be viewed in real time.Screenshot of Integrates with NetSuite.Screenshot of Accounts Payable.

Airbase Competitors

Airbase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.

Ramp, Tipalti, and Expensify are common alternatives for Airbase.

Reviewers rate Customizable Approval Policies highest, with a score of 9.

The most common users of Airbase are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(49)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Chloe Sayers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Airbase for all of our accounts payable functions. This platform consolidates every expense outflow of cash for us into one convenient portal and approval process. This includes virtual cards, physical cards, vendor payments, and expense reimbursements. It also integrates directly with our GL to record the correct entries for expenses, liabilities, and payments.
  • Expense management.
  • Reimbursement.
  • Vendor payments.
  • Amortization of prepaid expenses.
  • Reporting of prepaid expenses.
  • Check payments.
Airbase is great for smaller companies who don't need a heavy procurement-based product. It is very user-friendly and makes the AP process smooth and repeatable. It would be less beneficial for large companies that have complicated POs and procurement needs.
Accounts Payable (2)
90%
9.0
Automated Accounts Payable Processes
80%
8.0
Vendor Management
100%
10.0
Payment Management (7)
88.57142857142858%
8.9
Customizable Approval Policies
80%
8.0
Financial Document Management
60%
6.0
Payment Status Tracking
90%
9.0
Payment Audit Trail
100%
10.0
Duplicate Bill Detection
100%
10.0
Advanced OCR
90%
9.0
Electronic Funds Transfer
100%
10.0
  • Reduced time to reimburse expenses by 28 days.
  • Improved vendor visibility into payments.
  • Allowed for real-time visibility into expenses.
Very usable
We do not have multi-subsidiary accounts or multi-currency so cannot comment on this use case.
Airbase is much more user-friendly than Expensify for the end user submitting reimbursements. When we selected Airbase, BILL did not have a virtual card program, which set Airbase apart from the rest.
200
All business functions are represented as most employees use Airbase for reimbursements and virtual cards - this ranges from sales to marketing to engineering and G&A.
3
We have an Accounts Payable specialist who provides most of the day to day support. A staff accountant and Senior Accounting Manager provide more advanced support as needed.
  • Vendor payments
  • Reimbursement
  • Virtual cards
  • Physical cards
  • Monthly home office internet reimbursements
  • Travel expenses
  • Purchase orders and requisitions
  • Advanced approvals
Airbase is a great solution, especially for smaller companies without an ERP that has an AP module. If an ERP was implemented, Airbase would be less valuable.
Yes
Bill.com and Expensify - they were difficult for users to use and we wanted to consolidate systems while earning some cashback.
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
The integration with QBO was key to eliminate manual JEs for each bill and payment. The most important factor was user accessibility since most employees utilize this system on some level and we want it to be easy to use.
I evaluated only a few vendors, I imagine there are a lot more on the market today that might be more competitive.
The Airbase team was very helpful in importing our .csv files from our previous system. They provided a great overview of the system for the rest of the company and everyone got up to speed quickly.
  • Implemented in-house
Yes
We first migrated over all domestic vendors, then rolled out reimbursements to the company, and then migrated over international vendors a few years later.
Change management was a big part of the implementation and was well-handled
The biggest change was moving folks away from physical cards and reimbursements as the primary way to spend company resources to virtual cards and vendor bills. This was essential for our cash flow forecasting but meant the loss of personal credit card points which had to be negotiated.
  • Resistance to change
  • Department budget ownership
  • Online Training
Very effective training, fully educated admin users who were then able to train other users.
Their support team is responsive and always helpful in getting to the root cause of an issue.
No - the support team and CSM have been sufficient in accomplishing our requests.
Yes
Yes, bugs are resolved as quickly as possible with extensive communication along the way.
We were having a hard time reconciling some of their reports to our GL and our CSM went above and beyond in generating custom reports for us that ended up getting baked into the product, making reconciliations easier for everyone!
  • Reimbursements
  • Approval workflows
  • Amortization reconciliation
  • Bill approvals
Yes
It works great for reimbursements and receipt collection but I prefer the desktop version for other AP tasks.
It is very scalable among different departments in one company. We have not tried to use it yet with multiple entities so I cannot speak to that experience.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
Pages load fairly quickly - there are times where clearing the cache is necessary for the platform to function correctly.
The general QBO <> Airbase integration is great and works reliably 99% of the time. There have been some issues with entries syncing over correctly.
  • Quickbooks
  • Slack
  • Okta
The integration was very simple - each system took 15-30 minutes to set up.
  • Netsuite
Yes, Airbase supports this integration.
  • Single Signon
Make sure you get on their roadmap early for the Netsuite integration - from what I've heard, it can take 3-6 months.
They were great to work with and have been helpful during the renewal process as well to create a package that best meets our needs.
Pricing and modules
No
Provide as much clarity to the vendor as possible as to what modules you need
No
  • Expense reimbursement reports (not yet released)
  • Better reconciliation reports
  • Easier reimbursement tracking
No
No
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our finance team is the main department that uses Airbase, but our entire organization has implemented it to get a tighter grasp on our corporate spending. The software has improved how we manage payments to vendors by streamlining the payment approval process. Overall, it has created peace of mind now that we have better visibility into our corporate spending.
  • We really like that virtual cards can be created for each specific vendor.
  • It is super user-friendly and has been easy for our team to adopt; minimum to no training required!
  • It would be nice to have a mobile app as nice as the web app.
  • We would like to see Airbase evolve into a product that can help manage the entire purchase cycle, not just the purchase request.
For a fast-growing company that is looking to both better manage its corporate spend, but not slow it down, this is the perfect product. We wanted software that assured that payments were secure and were not exceeding certain thresholds. Still, we also wanted to streamline the approval process so that employees were not waiting around to get the approvals needed to do their jobs. Airbase helped on both fronts.
  • Airbase gives us better protection against fraud and erroneous charges.
  • We can process and pay vendors quicker, which has improved our relationships with some of our best suppliers.
Airbase had more robust payment options and a stronger mobile app than Spendesk. We like the digital credit cards offered that at the time Spendesk did not provide. Spendesk is a European company, so they are more established there than the United States. With Airbase being a US company, we felt like we may receive better support here in the States with them.
The customer support offered by Airbase has been top-notch; we could not have asked for anything more. They were accommodating during the onboarding process. They have always been quick to respond to any issue that we have faced. We get the sense that they are well-run and organized company.
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