Akamai

Akamai

About TrustRadius Scoring
Score 8.4 out of 100
Akamai

Overview

Recent Reviews

Review of Akamai!

8 out of 10
June 27, 2018
We use Akamai primarily for its many CDN product variants. In using a CDN, we afford ourselves the ability to offload the majority of from …
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Market Leading CDN

8 out of 10
April 21, 2017
Akamai is our content delivery network of choice and helps us to serve assets to users as quickly and efficiently as possible. Their CDN …
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Pricing

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What is Akamai?

Akamai Technologies, headquartered in Boston, offers a Akamai: a content delivery network (CDN).

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Cloudflare?

Cloudflare, from the company of the same name in San Francisco, provides DDoS and bot mitigation security for business domains, as well as a content delivery network (CDN) and web application firewall (WAF).

What is Amazon CloudFront?

CloudFront is the content delivery network (CDN) from Amazon Web Services.

Features Scorecard

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Product Details

What is Akamai?

Akamai Technologies, headquartered in Boston, offers a Akamai: a content delivery network (CDN).

Akamai Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Akamai?

Akamai Technologies, headquartered in Boston, offers a Akamai: a content delivery network (CDN).

What is Akamai's best feature?

Reviewers rate Support Rating highest, with a score of 8.5.

Who uses Akamai?

The most common users of Akamai are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (53)

Ratings

Reviews

(1-15 of 15)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Large global footprint
  • technology is powerful and can handle complex demands
  • Great customer service
  • Cost is on the higher end compared to other CDN providers
  • Admin interface is not so easy to understand
February 16, 2022

Akami Review

PRABHAT MISHRA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • For caching we were using CDN.
  • To prevent any DdoS attacks this is best.
  • It was serving as proxy server for edge locations.
  • We should be having more detailed logging on Akamai side.
  • We should have more support for edge locations.
  • We should try implementing session on Akamai side.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • It's a really fast CDN
  • The protection and security is fantastic
  • Also the API is reliable
  • The registration process was complicated several years ago (Don't know is this remain)
  • More endpoints in Australia
  • We got 2 outages in 5 years. But those was more that a hour
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Akamai does a great job at caching content for customers, which delivers faster speeds when retrieving content on the web.
  • There is a lot of flexibility with how you configure Akamai to work with your services.
  • I believe Akamai has room for improvement with their Luna Control Center. The design could be better and more straightforward.
Vaibhav Choksi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Akamai is strong at Content Delivery Process with its own method of mirroring website HTML and CSS elements.
  • It also has peer to peer networking feature that let users download large files directly from peers outside Akamai's network.
  • Akamai's intelligent edge platform provides a cloud-connected network of servers located over 100 countries globally.
  • Akamai platforms does not come with an intuitive UI to configure and it requires training for set up.
  • Akami is mostly costly and will be proven very expensive for small organization that are not scaled.
  • Akami activation takes a longer time for a lot of testing with multiple scenarios especially with edge servers scenarios.
Phillip Holder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Providing online security for critical commerce applications we run on a day to day basis - obvious as to why this is important.
  • Providing multiple edge based servers located closer to clients across the country for better performance for our customers.
  • 100% uptime - This is probably the best guarantee I have seen in the industry.
  • Excellent support 24/7 - for complex project solutions.
  • I would like to see an increase in telephone support allocation - i.e. hours we have available per month to talk to their specialist as more and more we are getting into complex solutions and require their expertise.
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Content Delivery. Akamai has thousands of edge servers worldwide to serve your content as fast as possible to the proximity of the user. This speeds up page load time and user experience.
  • Customer support. Akamai customer support are some of the best I've worked with. They are quite to response and the engineers know what they are doing.
  • Lots of tools. Akamai is not just acting as a CDN, but the vast amount of tools/products available allows a large portion of the site to be managed.
  • Cost. Akamai is an enterprise level product and the cost can be pretty expensive for smaller organizations.
  • Activations can take a while and therefore if you are doing a lot of testing on different scenarios you may spend hours waiting for activations to take effect. However this may not be an issue with Akamai itself but the fact that rules need to be propagated to all edge servers.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Very advanced compression algorithms and a global content delivery network.
  • Sophisticated security features.
  • On-demand network scalability.
  • Great dashboard and real-time reporting
  • Requires specialized training for basic use.
  • Not very intuitive to configure.
June 27, 2018

Review of Akamai!

Joshua Dickson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Edge caching with Akamai's CDN tools allow for offloading repetitive work from more expensive application servers
  • Akamai's DDOS protection services are amongst the most robust in the industry
  • The user interface can be daunting and confusing to new users
  • The pricing tiers are often not competitive with standard CDN service offerings from other companies
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Content offloading - once rules are set up within Akamai you don't need to even think about how many images or large JavaScript or CSS files (for example) are being served from your own estate, Akamai takes care of it all via rules that are quick, easy and flexible.
  • Page caching - for pages that don't change very often Akamai allows you to set up rules, quickly and easily, to serve up your page content for you, which takes even more load away from your origin servers.
  • Quick rollback - the Akamai system allows easy testing of rules and changes via a staging system, and also offers a quick rollback option, which is perfect for the rare occasions when something has been set up incorrectly.
  • Comparing releases - you have a facility to compare releases, which is good but is at a very granular level and I think the UI for this could be improved as it is essentially an XML text compare.
Adam Rooney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Caching is one of the greatest benefits that Akamai allows for, saving time, money and experiencing the user experience.
  • Knowing they provide DDOS and other attack protection gives you peace of mind.
  • How finely you can tune all of the different settings available to you, from blocking IPs, cache settings, headers, redirects and even handling error statuses .
  • The interface in their control centre could be a bit more user-friendly with some of the settings in places that you wouldn't expect them to be. The search offsets this problem to an extent but it's still sometimes slower than you'd like to find what you are looking for.
Schyler Manning | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • While no CDN service is perfect, Akamai Ion is as close as it gets. I couldn't imagine using another product.
  • The Kona Site Defender takes a little work to get dialed in but has proven to be an extremely helpful tool.
  • I'd like to see more variations of products like Bot Manager.
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • They are an adequate CDN for static images if you can figure out their crazy terminology and convoluted interfaces. That's it.
  • Really confusing contracts and deceptive billing practices.
  • Convoluted interface. Difficult to understand what goes where because they use strange naming conventions.
  • When you ask for support to help with an issue, they always try and get you on a call to demo an upgraded service. Their "support" is really just a glorified sales team trying to get you to upgrade and pay more at every turn.
  • Many on their support staff do not speak english well enough to convey ideas and concepts in a clear manner.