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AkkenCloud is a versatile software that serves as a centralized platform for managing and organizing candidates, clients, and other …
Overview
What is AkkenCloud?
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integrationBatch or mass communication with potential candidates via multiple channels such as email or…
Recent Reviews
Popular Features
- Duplicate Candidate Prevention (8)9.292%
- Applicant Tracking (8)7.676%
- Job Requisition Management (8)6.262%
- Candidate Search (8)4.242%
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What is AkkenCloud?
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems: A user-friendly interface and mobile device integration Batch or mass communication with potential candidates via…
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What is AkkenCloud?
AkkenCloud is a cloud-based ATS developed by Akken Inc in New Hampshire. This product offers the full suite of features typical of applicant tracking systems:
- A user-friendly interface and mobile device integration
- Batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn)
- Instantaneous posting to multiple job boards
- Job alerts and category sorted RSS feeds of jobs
- Career page customization through their partnership with Haley Marketing
- Resume parsing
- Data and document uploading
- A smart referral tracking and management program that allows recruiters to set specific referral awards and bonuses for varying roles.
The vendor says that its analytic capabilities allow for total control of the recruiting process. AkkenCloud's Front Office edition houses its ATS features. The All In edition contains the Front Office capabilities and combines them with the capabilities of the Back Office edition into one single offering. Transitioning and implementation is supported via live business hours customer support, weekly webinars, and video tutorials. A free live demonstration is available to familiarize potential buyers with the platform.
AkkenCloud Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
AkkenCloud Competitors
AkkenCloud Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
Reviewers rate Resume Management highest, with a score of 9.3.
The most common users of AkkenCloud are from Small Businesses (1-50 employees).
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(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
AkkenCloud is a versatile software that serves as a centralized platform for managing and organizing candidates, clients, and other relevant information. Users from various organizations have utilized the features of AkkenCloud to streamline their recruitment processes and enhance communication between recruiters. The software is widely used by IT and engineering staffing firms as an applicant tracking system and email interface. It allows users to create and update candidate profiles, submit them to job orders, track applications, and issue compliance documents. Additionally, AkkenCloud provides a comprehensive solution for storing notes on employees and employers, managing contact information, posting job openings, placing employees on assignments, and handling billing information. Its user-friendly interface enhances its usability, making it an essential tool for organizations seeking to stay organized throughout the entire recruitment process. Furthermore, AkkenCloud has evolved over the years by addressing user feedback and offering workarounds for most issues encountered by its users. It also serves as a primary CRM system for organizations by providing a centralized database for tracking clients and candidates digitally. With its extensive range of features and capabilities, AkkenCloud has become an invaluable asset in managing large amounts of data related to employees, customers, contacts, vendors, and billing.
Users of AkkenCloud commonly recommend the following:
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Conduct proper research: It is recommended to conduct thorough research before implementing AkkenCloud. This involves creating detailed documentation for effective collaboration and learning all the ins and outs of the software to fully utilize its benefits. Additionally, it is suggested to do a trial run and resolve any glitches before going live with AkkenCloud.
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Invest time and be patient: Users emphasize the importance of investing time in AkkenCloud for effective results. They recommend learning all the tabs and portals in the software for better utilization and double-checking that all work is saved. Patience is also advised, as it may take some time to fully navigate through the numerous features provided by AkkenCloud.
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Utilize customer service: Users appreciate the quick and clear help provided by AkkenCloud's customer service team. They recommend reaching out to them whenever assistance is needed, as they can provide guidance on using the platform effectively.
These recommendations highlight the need for proper preparation, ongoing learning, and utilizing available resources to make the most of AkkenCloud's features.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
September 28, 2021
AkkenCloud - Decent tool for the price
Akken is our CRM/ATS and our primary focus as a Staffing Agency is recruiting and tracking candidates for our clients, so functionally, AKKEN is the perfect tool. We were one of Akken's first customers, and have been with them through a lot of changes. Overall, the system has improved dramatically over the past 10-11 years that we have been using it. It is not the perfect system by any means, but it has workarounds for most of the issues, and in their defense, it's nearly impossible to design a system that is one size fits all for every recruiting group because every recruiter and every recruiting company has their own way of doing things.
- Cloud Access
- Parsing
- Intuitive
- System glitches or slow-downs
- Database Manipulability
- Customer Service
58.57142857142857%
5.9
- Allowed us to easily access the tool remotely, which allows us to work anywhere anytime
At the time we purchased Akken, it was the least expensive on the market that met our needs. It was fairly intuitive, which is important, and we liked the idea that it was hosted remotely because we had had several instances with our inhouse system going down and nearly lost all of our CRM/ATS databases at one time.
I do not know the level of support we purchased - it comes with our subscription. I certainly hope we are not paying for a premium. If we are we should get a refund!
We use it as an ATS system for a recruiting business. We also use it for various other functions related to staffing as it helps with configuring payroll for contractors and managing their assignments. It is supposed to handle both sides of this business efficiently.
- It's cloud based which is convenient.
- It's tailored to the staffing industry so has a lot to do with the assignments and billing.
- There are required fields so recruiters can't just skip steps when they feel like rushing.
- This is the worst ATS I've ever used. It's hard to find what you need. It's not set up in a coherent manner and things are all over the place.
- I have to download a resume just to view it.
- The parse function only works in Internet Explorer and it works poorly then. Makes it impossible to tell if its actually a duplicate because it flags everything.
- No section for meaningful notes. Notes are all just reports of action.
- No way to make it efficient for direct hires. All geared towards staffing so it makes you fill out non-sense information that will be inaccurate and irrelevant just to satisfy field requirements.
10%
1.0
- The company has pumped enough money into trying to make Akken good that they aren't interested in changing again.
- Seriously a terrible ATS which slows people down due to the useless functions.
- More time lost from people needing to fix issues that arise due to the system requirements.
I've used Sendouts, Bullhorn, Primepoint, and ADP's Workforce Now. If I had been here, I would have never selected Akken. It is truly the worst ATS I've ever seen and I can't believe they are in business. It blows my mind because they are really a horrible, horrible ATS.
September 29, 2014
Team work from multiple locations with even more efficiency.
AkkenCloud is being used by our whole company to manage vast amounts of data related to employees, contacts, customers, vendors and billing. It provides a "one stop" place to seek all information for application.
- Automatically keeps a record of activities such as email conversations related to a candidate.
- Time and date stamp on events logged to a candidate and customer is a great resource.
- Completing full company profiles with all contacts is very helpful for later efficiency.
- The fact that you can't copy and paste from one email message over to a new email message you are composing is a huge downfall.
- The task and calendar features don't seem as easy to use as Microsoft Outlook.
- If the calendar would sync to Google that would be awesome!
- Definite increase in employee efficiency.
- Allows team to work in many offsite locations without impact to the process or work flow.
I haven't used any similar Cloud products.
3
Human Resources, Accounting, Legal, Employee Management, Recordkeeping
1
Employees who are not intimidated by clicking through levels of screens to locate information. You should have one tech minded person onsite.
- Billing
- Employee Management
- Recordkeeping
- Run reports by request from customers regarding invoice history.
- Calendaring
- Employee reviews
No
- Product Features
- Analyst Reports
- Third-party Reviews
We were in search of an application that incorporated both candidate/employee data management and billing/invoicing. We are able to place candidates on jobs, tag them to a specific assignment that later shows up on the invoice to the client. This software application is great for staffing and recruiting companies or HR departments.
Reviews are much quicker to complete on the job when you can click on the circles under the scale "Strongly Agree to Strongly Disagree".
- Implemented in-house
No
Change management was a small part of the implementation and was well-handled
Referring to the teaching videos was very important for staff success. The staff member who refused to join the team to implement Akken later resigned. Now the whole team is utilizing Akken.
- Cut and paste feature not available
No
I reported a problem with an Akken server not processing an outgoing email message. I requested assistance online with a job ticket and I received a reply email within minutes. Akken checked their server status and replied with steps to address our issue.
- Attach activity and email correspondence directly to a candidate or company.
- Composing the same email to two or more separate recipients. The text cannot be copied and pasted to a new email.
- Creating tasks and calendar entries is not a straightforward process.
Yes
Works very well. Easy way to check email on the go and work mobile.