Intrusion Detection, part of Alert Logic Professional Reviews

7 Ratings
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Score 8.7 out of 100

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Reviews (1-3 of 3)

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March 05, 2019
John Grosjean | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
This is the IDS solution for our SaaS platform. Everything that's connected to our application in any way is being monitored by Alert Logic to identify rogue actors or other ill behavior on the network.
  • Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
  • Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
  • Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
  • Diffie-Hellman cipher is not supported. This is the way of the future, and I'd prefer to ONLY use DH or EDH. But I understand the complication of PFS, and hopefully, they're working on supporting this in the future.
  • Price. You can't get all this good stuff for free. But we've tried the "budget solution" before, and it either just doesn't work well, or requires an incredible amount of administration. If you have a large security team, you might be better off with a cheaper option. For us, we're paying more for a product and saving a bit on in house labor.
  • Hard to think of any other cons! There were some UI issues at first, but I know they've added some good features, and more were in development last we spoke. Some of their reporting could be improved a bit, but that's getting pretty picky. Unless you have a really specific need, these things won't be any more than a minor nuisance.
If you have a web platform or any other exposed system, it's important to have an IDS in place. This can be difficult to do right, and if you're a smaller business, you can't have a team dedicated to managing security. Alert Logic takes that burden, makes sure it's working right, and allows your team to focus on your product. With that in mind, it's not a silver bullet, and I took off one point ONLY because I think it would be harder to justify in a large enterprise with a security team already in place. Maybe there's another product out there that'll solve that use case, but Alert Logic was perfect for our needs.
Read John Grosjean's full review
January 24, 2019
Jamie Elliott | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Previously we used Logrhythm to collect syslogs on an on primus server. Logrhythm is/was very convoluted and almost required a dedicated person to manage the system. Alert Logic is a cloud managed service that removed the need for an on primus dedicated person to constantly review logs and determine if there was an issue. The main users of this is our security team.
  • The cloud managed service; the cost benefit and 24x7 monitoring
  • The Alert system went from possibly 24 hours to 1 hour
  • The benefit of nothing having to write our own queries
  • The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
Just to know within a reasonable time when an incident occurred compared to the logrhythm user setup, hoping you setup correctly, is a big help. Another was the cost benefit and the 24x7 monitoring was a driving factor for us. How the alert is provided is impressive. It can give you a detailed from start to finish of how the attack happened, the path it took and how it was prevented.
Read Jamie Elliott's full review
January 27, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Alert Logic Network Threat Detection to augment our on-premise staff who are engaged in other duties. The service was fairly easy to implement, and management of the product was quite easy. We would get a call anytime we were seeing attacks of any type, usually 2-3 times a week for something more than a script kiddie trying to probe our network defenses. In conjunction with Akamai, who we use for WAF functionality, the Alert Logic product was a solid companion.
  • The managed solution took the detection of network threats off of our very full plates.
  • Required little intervention from me as a network engineer once it was in place.
  • The staff at Alert Logic were top notch, and we felt as though they were an extension of our team.
  • When we chose Alert Logic, they did not have an IPS solution but intended to use another product to protect our environment and web farm.
  • The product relies on someone to call you after the attack starts.
  • There are no protection mechanisms once an attack is noticed to shut it down. However, using a layered defense as we do, it did not affect us nearly as much as without.
Appropriate use case: When you don't have enough FTE resources to manage outside network threats and need someone to augment your own staff. The team at Alert Logic is nothing short of fantastic, and incredibly responsive.

Inappropriate use case: If you're wanting a fully managed solution that also does IPS. This solution should be used in tandem with some other type of solution to be fully effective.
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Intrusion Detection, part of Alert Logic Professional Scorecard Summary

What is Intrusion Detection, part of Alert Logic Professional?

Alert Logic's Network Intrusion Detection System (IDS), formerly available as Alert Logic Threat Manager, SIEMlessly detects and responds to threats with the company's Intrusion Detection System software, now available as part of the Professional & Enterprise tiers of Alert Logic's MDR service.
Categories:  Intrusion Detection

Intrusion Detection, part of Alert Logic Professional Video

Network Intrusion Detection for Containers

Intrusion Detection, part of Alert Logic Professional Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Intrusion Detection, part of Alert Logic Professional?

Alert Logic's Network Intrusion Detection System (IDS), formerly available as Alert Logic Threat Manager, SIEMlessly detects and responds to threats with the company's Intrusion Detection System software, now available as part of the Professional & Enterprise tiers of Alert Logic's MDR service.

Who uses Intrusion Detection, part of Alert Logic Professional?

The most common users of Intrusion Detection, part of Alert Logic Professional are Enterprises from the Biotechnology industry.