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Allscripts Practice Management

Allscripts Practice Management

Overview

What is Allscripts Practice Management?

Allscripts Practice Management is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials.The vendor says…

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Recent Reviews

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Improved Features and Processes: Many users appreciate that Allscripts has made significant improvements to its features and reconciled …
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Pricing

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What is Allscripts Practice Management?

Allscripts Practice Management is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Allscripts Practice Management?

Allscripts Practice Management is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials.

The vendor says their solution addresses the following challenges:

  • Shifting from fee-for-service to value-based care—You must accommodate evolving models of reimbursement, such as Meaningful Use, Accountable Care Organizations, and most recently, MACRA Quality Payment Program delivery system reform.

  • Meeting complex regulations and maximizing reimbursement— Clean claims and automated self-pay collections are tools within Practice Management to streamline and manage A/R (accounts receivable).

  • Consolidation—Practice Management’s open architecture allows for sharing of patient information across multiple platforms meeting the needs of many complex environments.

Allscripts Practice Management Features

  • Supported: Improved scheduling efficiency—Easy scheduling and registration optimizes physician time. Manage walk-ins, cancellations and recurring appointments, as well as obtain real-time referrals and eligibility verification.
  • Supported: Monitor your patients’ accounts—Use the patient-centric ledger for one-stop account management. View service and payment history, reimbursement detail notes, rebilling and collection activity all in one place.
  • Supported: Elevate your practice’s productivity and security—Sophisticated, customizable workflow rules engine automates work queues based on your practice’s preferences. Multi-entity security and management enables information access based on department rules.
  • Supported: Measure your practice’s performance—Digital Dashboards include real-time information on charges and payments, claim status, current A/R aging by payer and coding trends. Flexible and robust reporting enables you to compare billing trends over time, drill down with one click and query based on user-defined rules.

Allscripts Practice Management Competitors

Allscripts Practice Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Improved Features and Processes: Many users appreciate that Allscripts has made significant improvements to its features and reconciled processes over the past 10 years, making certain tasks and processes easy to use. This is mentioned by several reviewers who find the software fairly simple to navigate with minimal training required.

Integration with Other Software: Users like that Allscripts integrates seamlessly with other software, making it easier for them to utilize across companies. This feature is highly valued by a number of users who find it convenient to have all their systems working together.

Multi-Functionality: The multi-functionality of Allscripts is praised by many users. They appreciate its ability to handle various tasks such as scheduling, patient charts, forms, and linking to the Allscripts billing payer path system. Several reviewers highlight this aspect of the software as a major benefit.

Complicated and Difficult to Navigate: Several users have found the system to be complicated, not user-friendly, and difficult to navigate. They have expressed frustration with the complex interface and the lack of intuitive design, making it challenging for them to perform tasks efficiently.

High Cost and Separate Costs for Each Component: Many reviewers have complained about the high cost of the program. They mentioned annual increases in pricing as well as separate costs for each component of the software. Some users felt that these expenses were excessive and did not provide enough value for their investment.

Difficulties with Customer Support: Users have had difficulties with customer support provided by call centers in India. Some users reported issues with communication barriers, long wait times, and a lack of timely responses from customer service representatives. These challenges have hindered their ability to receive prompt assistance when encountering problems or seeking guidance.

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