About TrustRadius Scoring
Score 8.4 out of 100


Recent Reviews

Long Time Customer

10 out of 10
March 02, 2020
Altaro VM backup is being used by our IT department to provide a backup of all our Microsoft Hyper V VMs stored on our three host servers.
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Awesome product!

10 out of 10
February 19, 2020
I've been in the IT industry for 9 years, and I've used many different backup solutions and I would say this is the best back up solution …
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Fast and reliable VM backups

9 out of 10
October 24, 2019
It is currently being used by the IT department. We have several VM servers in production, and we have set Altaro to backup the VMs on a …
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Subscription License - Standard Edition


On Premise
per VM/per year

Subscription License - Unlimited Edition


On Premise
per VM/per year

Subscription License - Unlimited Plus Edition


On Premise
per VM/per year

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Altaro?

Altaro VM Backup is a virtual machine backup and replication solution for Hyper-V and VMware environments. The vendor reports that It is used by 50,000+ businesses worldwide.

Designed for IT departments, IT resellers, IT consultants and Managed Service Providers (MSPs), the solution provides robust, streamlined, enterprise-level functionality. It’s characterized by ease of use, speed and affordability.

With its WAN-Optimized Replication and Continuous Data Protection (CDP), the vendor claim that companies can achieve minimal RPO and RTO, i.e., drastically reduce the length of time virtual machines are down and the amount of data lost when disaster strikes – to just minutes.

According to the vendor, Altaro’s Augmented Inline Deduplication slashes storage costs.

For organizations with multiple sites, Altaro provides a cloud-based management platform that gives a central view of all installations. This gives Altaro IT resellers/consultants a centralized multi-tenant view across all their customers.

The vendor promises that Altaro provides 24/7 support, with a Lightning Fast Support Call Response Guarantee of <30 seconds.

Altaro Features

  • Supported: Fast performance
  • Supported: Minimal RPO and RTO through CDP
  • Supported: WAN-Optimized Replication
  • Supported: Boot from Backup

Altaro Competitors

  • Veeam
  • Acronis
  • StorageCraft

Altaro Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Hyper-V, VMware
Mobile ApplicationNo
Supported CountriesWorldwide


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Frequently Asked Questions

What is Altaro?

Altaro Hyper-V Backup, from Altaro, is a data center backup and disaster recovery solution.

What is Altaro's best feature?

Reviewers rate Support Rating highest, with a score of 10.

Who uses Altaro?

The most common users of Altaro are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings




(1-12 of 12)
Companies can't remove reviews or game the system. Here's why
Martin Venter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source
  • Backup of Hyper-V environments for me is super easy to do
  • Restoration of emails into a PST file hassle free.
  • Licensing is awesome.
  • Excellent training portal
  • I think, from my side, there is not really major issues in Altaro.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Verification of successful backups
  • Full backups of VMs for disaster recovery
  • Option of having multiple backup restore points
  • I had some issues with the initial setup, and getting the clients to sync with backup software.
  • Had issues trying to save the backups to a NAS. It eventually worked, but it didn't seem very intuitive.
Score 10 out of 10
Vetted Review
Review Source
  • Fast setup and configuration.
  • UNC path as Backup repositories.
  • Single file restore is not included in the 2 VM free edition.
  • Can't restore a single SQL database, you have to restore the entire VM.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
  • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
  • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
  • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
  • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
  • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
  • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
October 25, 2019

Altaro - Great Value

Calin Popescu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source
  • VM Backups - very strog
  • Sandbox - system has tools to test restore procedures
  • Versioning - ability to choose from numerous backup versions quickly and efficiently
  • File backup - currently there is no way to backup/restore any individual files
  • Bare Metal - Altaro is great at VM backups, but no bare metal capabilities