Altitude uCI--a good all-in-one solution for your contact center
We are resellers and integrators of Altitude uCI. We provide the platform to a wide range of customers with a focus on banks for inbound …
Altitude
Altitude uCI
Overview
Recent Reviews
Video Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Altitude, and make your voice heard!
Pricing
View all pricingN/A
Unavailable
What is Altitude?
Altitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
1 person want pricing too
Alternatives Pricing
What is Genesys Cloud CX?
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
What is Twilio?
Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.
Features Scorecard
No scorecards have been submitted for this product yet.Start a Scorecard.
Product Details
What is Altitude?
Altitude uCI is a configurable, modular unified communications, VoIP, and inbound or outbound contact center solution from Portuguese company Altitude Software.
Altitude Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
View all alternatives
Reviews and Ratings
(7)
Reviews
(1-1 of 1)- Popular Filters
Companies can't remove reviews or game the system. Here's why
February 24, 2021
Altitude uCI--a good all-in-one solution for your contact center
We are resellers and integrators of Altitude uCI. We provide the platform to a wide range of customers with a focus on banks for inbound support and collection services. We use Altitude uCI in our in-house contact center as well, for promotions and collection services. We use inbound campaigns for email and calls by utilizing Altitude uCI's IVR scripts. We mainly use predictive outbound, but also preview dialing on some occasions.
For the customers we have sold the solution to, we have made integrations for popular CRM platforms, like Microsoft Dynamics and Salesforce as well as custom-made in-house CRMs. Our customers, through Altitude Xperience, use omnichannel solutions with calls, emails, chat and Facebook/Twitter integrations. They also create and customize their agent scripts and IVR flows for all channels of interactions.
For the customers we have sold the solution to, we have made integrations for popular CRM platforms, like Microsoft Dynamics and Salesforce as well as custom-made in-house CRMs. Our customers, through Altitude Xperience, use omnichannel solutions with calls, emails, chat and Facebook/Twitter integrations. They also create and customize their agent scripts and IVR flows for all channels of interactions.