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Alvaria Performance

Alvaria Performance
Formerly Aspect Performance Management

Overview

What is Alvaria Performance?

Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes…

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Learn from top reviewers

Good features with growth potential!

Rating: 9 out of 10
April 22, 2022
IncentivizedVetted ReviewVerified User
Alvaria Performance Is used in my company for a variety of tasks. The platform allows scheduling work shifts, allocating hours, and viewing adherence to a schedule
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Verified user
Employee
Alvaria Performance1 year of experience
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Pricing

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Alvaria Performance

Alvaria Performance

N/A
Unavailable

What is Alvaria Performance?

Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Alvaria Performance?

Alvaria Performance Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews From Top Reviewers

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(1-1 of 1)

Good features with growth potential!

Rating: 9 out of 10
Incentivized
April 22, 2022
Verified User
Employee in Other
Automotive Company, 5001-10,000 employees
Vetted Review
Verified User
Alvaria Performance
1 year of experience
Use Cases and Deployment Scope
Alvaria Performance Is used in my company for a variety of tasks. The platform allows scheduling work shifts, allocating hours, and viewing adherence to a schedule
Pros
  • Viewing Productivity
  • Adherence Viewing
  • Schedule Adjustments
Cons
  • Details on request denials/Approvals could be described more user friendly/Simply
  • The request system for schedule changes seems to indicate 24hrs but in actuality need a full calendar day, can be confusing.
  • Could Use Q&A on what each group staffing balance means.
Likelihood to Recommend
Alvaria Performance is suited for a company that needs to provide an easy way to schedule employees, provide a general schedule to adhere to daily. Alvaria Performance is also good with creating a visual representation of scheduling data to make it easier to view in a hurry. Alvaria Performance is less suited for specific schedule adjustments, it is good for increments of 1hr or more but less useful if change requires minutes.
Most Important Features
  • Scheduling
  • Productivity tracking
  • Adherence Tracking
Return on Investment
  • Not involved in purchasing decision
  • Not involved in purchasing decision
  • Not involved in purchasing decision
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