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Amazon Chime

Amazon Chime

Overview

What is Amazon Chime?

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

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Learn from top reviewers

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Pricing

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Business Calling - Inbound

$0.002216

Cloud
per minute

Business Calling - Phone Numbers

$1

Cloud
per number per month, US Only

Meetings - Pro

$3

Cloud
*per user per day

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://aws.amazon.com/chime/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Transform your contact center with Conversational AI and Real-time Call Analytics

YouTube

Working Together, Simplified with Amazon Chime - 2017 AWS Online Tech Talks

YouTube

Amazon Chime - First Look

YouTube

Amazon Chime Demo

YouTube

Introducing Amazon Chime Meetings App for Slack

YouTube

Building Real-Time Audio and Video Calling in Your Applications with the Amazon Chime SDK

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

10
Avg 7.9

Screen Sharing

Features related to remote screen sharing capabilities.

9.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

9.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

10
Avg 8.1

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

10
Avg 8.0

VoIP system collaboration

Team collaboration via cloud phone system

10
Avg 7.7
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Product Details

What is Amazon Chime?

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

As part of Amazon Chime, Amazon Chime Voice Connector is a service that carries voice traffic over the internet and scales to meet capacity needs. This allows users to eliminate fixed telephone network costs and simplify their voice network administration by transitioning it to the AWS Cloud.

Key Features

Amazon Chime call me: With Amazon Chime call me, users simply enter their phone number in the web application and answer the incoming call to join a meeting.

Join Meetings with Alexa: Users can simply say “Alexa, start my meeting”, and Alexa gets the meeting started using Alexa for Business’s functionality with Amazon Chime.

Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms.

Chat Bots: Users can create custom chat bots in chat rooms. Participants can interact directly with chat bots to provide access to corporate applications and information, and to automate common tasks.

Switch Between Devices: From the Chime application, users can switch active calls between mobile and desktop devices without interrupting the conversation.

Amazon Chime Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

Reviewers rate High quality audio and High quality video and Low bandwidth requirements highest, with a score of 10.

The most common users of Amazon Chime are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 15)

Clunky User Design, Screen Sharing Options Can Be Better

Rating: 4 out of 10
April 27, 2021
PV
Vetted Review
Verified User
Amazon Chime
1 year of experience
It is being used to communicate with Amazon as they are a customer. They will only work with us using this specific tool. It is being used by our Support and Solutions Architect teams. It is annoying because Amazon will only allow us to have video calls with them using this tool.
  • Sound quality.
Cons
  • Screen sharing.
  • Lagging video.
  • Bad UX design.
If you don't have to pay for it, then it's fine. But the overall experience of this product is very clunky and not up to same level of quality as other video tools.

Reinvent Conference Calling with Chime

Rating: 10 out of 10
August 23, 2020
Vetted Review
Verified User
Amazon Chime
1 year of experience
Amazon Chime was introduced in our team as a collaborative tool for conducting meetings over audio/video calls, chats, sharing files, and even meet with folks outside our organization. It is still in beta mode but it has helped a lot in making the increased virtual conversations happen real fast. It is lightweight and helps erase the problem of loading times as well as having more than a stipulated number of people on board at one time.
  • Pay for only what is used. No long term contracts or upfront payments, comes with a basic feature also which is free of charge which was used in initial testing phases.
  • Unlimited person to person connects—screen share, call, file share, remote control.
  • Tight security management, user control, and admin reporting.
  • Integration with Okta for MFA.
Cons
  • Not many, pricing is something that is complex to understand as it has different prices for different types of features.
Integration with Slack, which is most welcome as we're able to start calls from within Slack. AWS CloudTrail integration. Single Sign-On helps with user management and data integrity without users having to do much of the troubled sign on at every interface. User reports are another useful feature for the admins.

Amazon Chime Review

Rating: 8 out of 10
June 04, 2021
AA
Vetted Review
Verified User
Amazon Chime
1 year of experience
Amazon Chime is a great platform for video call and conferences, we are using it in our organization for the same. We schedule classes and daily meeting on it. It is pretty similar to zoom we shifted to amazon chime just for cost cutting, zoom is a bit expensive in comparison to chime. Every feature which is required for a conferencing tool, whether it's screen sharing or file sharing is available on this platform.
  • It is a cost effective solution for your daily meetings.
  • Easy User interface
Cons
  • Its new in the market and less people know about it so its difficult for a new user to logged into it for the first time
If you love to work with amazon tools this is a platform for you. Just a single click and you'll logged into your account. You can schedule meetings using chime.

Amazon Chime is a Great Software

Rating: 10 out of 10
May 01, 2024
CB
Vetted Review
Verified User
Amazon Chime
2 years of experience
We use Amazon Chime daily for our employees. We can use the chat feature and we can do meetings and or training via screen sharing. It is very user friendly and lots of features.
  • Chat Features
  • Calling a coworker
  • Meetings
  • Screen Sharing
Cons
  • Just keep adding features
  • Keep improving options
  • Allow for more than one connection for standard user
We have nothing but good things to say about Amazon Chime. It is very user friendly and has features that other software companies charge for. Only improvement that would make it better is to allow a standard user to connect to multiple people IE Mini Meeting, vs the admin user.

Great application for collaborating

Rating: 7 out of 10
April 26, 2021
Vetted Review
Verified User
Amazon Chime
3 years of experience
We use Amazon Chime for communicating with the teams internally as well as having meetings with Aws consultants. The software is great tool for collaborating the designs and techniques which can be used to speed up the process. It helps in managing meetings effortlessly and also let you know who accepted it or will be late for the meeting.
  • Scheduling meeting effortlessly
  • Integrates well with calendar
  • great tool for collaboration
Cons
  • support on different browsers
  • takes a bit to load
  • Screen sharing sometimes lag
Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
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