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Amazon Pay

Amazon Pay

Overview

What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

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Recent Reviews

Amazing Amazon Pay

9 out of 10
June 06, 2022
The best thing I like about Amazon Pay is it allows its users to pay a variety of bills such as credit card bill payments movie tickets …
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Amazon Pay - Pay securely

5 out of 10
June 01, 2022
We were using Amazon Pay for business transactions as well as for personal use. The problem I use to face sometimes was first we need to …
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Great product

9 out of 10
June 24, 2021
Incentivized
Amazon Pay is being used by our organization to be able to receive and make payments to different individuals or businesses and for our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Amazon Pay?

Amazon Pay Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Amazon Pay are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(59)

Attribute Ratings

Reviews

(1-25 of 25)
Companies can't remove reviews or game the system. Here's why
Aishwarya Varshney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.
  • Sometimes Amazon Pay fails to work or operates on low speed Internet connection. So that becomes frustrating for us.
  • Discount offers are hard to find if you are paying your purchase through Amazon Pay UPI.
  • In comparison to the other UPI apps, The cashback value offered is very less which sometimes stops you from using Amazon pay.
  • Amazon Pay is very less compatible with various shopping platforms hence if you want to transact using Amazon pay then you may not find the option there.
June 06, 2022

Amazing Amazon Pay

Muhammed Kazi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • UPI payments
  • Mobile recharge
  • Bill and utility payment
  • Credit card bill payment using amazon pay wallet money
  • Sell and buy gold using amazon pay wallet
  • Purchase other ecommerce products using amazon pay
Score 5 out of 10
Vetted Review
Verified User
  • Merchant payments
  • Rewards for payments
  • Easy and convenient to use
  • Amazon wallet
  • Server issue
  • Bit complicated for new users
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • E-Gift Cards
  • Sending and Receiving Payments (Merchant Transactions)
  • Scanning QR codes
  • Paying via Amazon Pay on Amazon
  • It's easy to use and accessible to any part of the world.
  • I would recommend some interface changes in how the app might look, else it works amazingly well for me and business purposes.
Avinash Saklani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple and Great User Interface
  • No payment decline issues and Faster Transactions
  • Rewards, Cashback for every transaction
  • Safe and Secure
  • Amazon Pay balance to bank account transfer.
  • Make more lightweight app particularly for Amazon Pay.
  • Unable to scan some QR codes.
Abhijeet Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Cash back from Amazon Pay is awesome.
  • Offer by Amazon Pay is great of all time in comparison with other payment software.
  • Directly connection with your bank account through UPI is amazing.
  • Scan timing of a QR code is more than any payment application that I think it needs to improve.
  • Gift card, offer should be more validate.
  • Bus, train ticket should be improve.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Connects your purchasing options to Amazon.
  • Eliminates the need to enter your payment into another new site.
  • Connects your Amazon account details for a quick and easy transaction.
  • Allows you to take advantage of Prime with sites that are connected to Amazon Pay.
  • I honestly haven't found anything that needs improvement so far.
September 10, 2021

The Miracle Of Amazon Pay

Shahid Madki | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Very secure
  • Customer support is great
  • Very easily shopping
  • Send money easily
  • I hate Amazon Pay because its internet consumption is very high.
  • One thing I need to improve is the user interface and the time to load the screen.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Gives out rewards.
  • Opens payment to millions of other users.
  • Makes collecting payments easier.
  • This is not necessarily a room for improvement with Amazon, but it just makes another payment account where payment can be collected and just makes the process more complicated and can get distracting.
June 24, 2021

Great product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It is run by Amazon, so [it has a] very efficient and great interface.
  • Not a lot of fees or high fees especially compared to other platforms.
  • Could have more people who use it.
  • Card selection easier before buying.
  • Faster payouts when collecting payments.
Ramakant Rout | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Amazon Pay is an easy platform to integrate with shopping sites
  • Amazon Pay is easily integrated with a WordPress site for receiving the money from users
  • You can book air tickets, bus tickets, and railway tickets using Amazon Pay, and it is completely safe and secure.
  • Amazon Pay is simple and one can send the money easily
  • Once you have added the money to the Amazon Pay wallet, you can't transfer it to your bank account and you are not able to purchase an Amazon gift card
  • Sometimes Amazon Pay is slow in server
  • Amazon Pay customer support is not good for India
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • When money is deposited into Amazon Pay, it can be used to do shopping for A to Z items.
  • After every shopping, some cash back is given, which gives cheers to the user.
  • One can send money through its UPI payment option, also mobile/DTH can be recharged using it and cash back is issued every month.
  • I recently won a gift card and I could not fully utilize it because secondary payment mode is considered when Amazon Pay becomes 0. My suggestion is, there should be an option for changing primary mode of payment.
February 19, 2020

Amazon Pay-dirt!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great use of discretionary funds that would not be billed as other, more standard budget items.
  • Easy access of funds for specialty purchases that are traceable on a "rolling" budget account.
  • I've not seen a great deal of advertising across various social medium to promote this product across large industries.
  • I don't know if there is an offline feature where transactions can be made with a "pending" payment status, which ensures the seller the payment cannot be canceled or altered but allows for offline use. I'm not even sure this is a possibility.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We are using the BigCommerce platform, and to set-up Amazon pay I literally had to add it to our Amazon seller central account then our BigCommerce account and that was it. Extremely simple set-up process.
  • When implemented, Amazon pays integrated with our Amazon Seller Central account so we didn't need to worry about having to keep another login on file and everything regarding Amazon Pay can be easily accessed from seller central.
  • The checkout with the Amazon button that is added is very useful for our e-commerce shop and the best thing that it provides is automatic inputting of our customers' data making the checkout process easier for them.
  • Great customer service that is timely and easy to get ahold of.
  • Amazon Pay's processing fees are a tad bit higher than PayPal and Braintree.
  • A curious thing that Amazon Pay should consider adding to third party e-commerce company websites is the ability to buy products using Amazon Gift Cards as well as credit cards.
  • Amazon Pay takes 2-3 business days for payments to clear which is longer than our other payment processors, an inconvenience for sure.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Customers with Amazon accounts can use saved payment methods, making their checkout faster and easier.
  • Works seamlessly across devices, computer, tablet, and mobile.
  • No need to create a new account, customers can use their Amazon accounts.
  • Secure, reliable, and the name alone gives customers peace of mind.
  • Sign up process is a bit tedious and long, would love to see a simpler process.
  • Does not handle ACH transactions, though most processors don't...but it would be a nice feature from a leader in the industry.
  • Withdrawal times! Ugh, 5-7 days? There are other processors that are much faster...there's no reason Amazon can't be either.
January 08, 2019

Amazon Pay pays to use

John McCulley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great API. Makes development a breeze.
  • Solid integrations. Makes setting up apps and portals simpler.
  • Excellent security. Your users can be comforted by the level of protection.
  • API documentation examples can be hard to find.
  • A pre-built portal would be a good addition.
  • Low rate of adoption thus far makes self-troubleshooting difficult.
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