Middle-of-the-road
Amity is used as the interface where my team lives. It pulls together all of our client data (tickets, usage, contacts, contracts, etc.) …
Overview
What is Get Amity (discontinued)?
Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.
Recent Reviews
Pricing
N/A
Unavailable
What is Get Amity (discontinued)?
Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://getamity.com/contact-us
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Intercom?
Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more…
What is Totango?
Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024.
Product Demos
Amity University Online Demo session
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Get Amity (discontinued)?
Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.
Get Amity (discontinued) Features
Customer Data Extraction / Integration Features
- Supported: Product usage
- Supported: Help desk / support tickets
- Supported: Online customer community
- Supported: Billing
- Supported: Marketing emails
Customer Success Management Features
- Supported: Customer profiles
- Supported: Automated workflow
- Supported: Internal collaboration
- Supported: Customer health scoring
- Supported: Customer segmentation
CSM Reporting & Analytics Features
- Supported: Customer health trends
- Supported: Engagement analytics
- Supported: Revenue forecasting
- Supported: Dashboards
- Supported: Customer lifetime value
- Supported: Churn rate
Security Features
- Supported: Role-based user permissions
Platform & Infrastructure Features
- Supported: API
- Supported: Integration with Salesforce.com
- Supported: Integration with Marketo
Additional Features
- Supported: Automated Workflows
- Supported: Relationship Health Scoring
- Supported: Team Activity Dashboard
- Supported: Portfolio Management
- Supported: Task Management
- Supported: Portfolio Health Dashboard
- Supported: Portfolio Summary Dashboard
- Supported: Engagement Tracking
- Supported: Rules
- Supported: Alerts
Get Amity (discontinued) Screenshots
Get Amity (discontinued) Integrations
Get Amity (discontinued) Competitors
Get Amity (discontinued) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | All Countries |
| Supported Languages | English |
Get Amity (discontinued) Downloadables
- Uberflip, a fast growing content experience management company, needed a better way to manage its 1,700+ customers. In particular, it wanted to implement an efficient system to prioritize account management so it could focus on higher-revenue customers.
- Nulogy delivers customer success using comprehensive customer profiles to engage with the right customers at the right time, improving the effectiveness and efficiency of their Technical Account Management team.
Get Amity (discontinued) Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 95% |
| Mid-Size Companies (51-500 employees) | 5% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
Compare with
Reviews and Ratings
(3)Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
March 30, 2017
Middle-of-the-road
Amity is used as the interface where my team lives. It pulls together all of our client data (tickets, usage, contacts, contracts, etc.) and displays it for my team so that they can better help their portfolio.
- Service
- Data mapping
- Displays data
- Some times it's too much customization
- Better ways to take care of upsells
90%
9.0
90%
9.0
80%
8.0
80%
8.0
63.33333333333333%
6.3
- Faster churn indicators
Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.