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Modus

Modus

Overview

What is Modus?

Modus (formerly App Data Room) is designed to drive sales success, by helping customers create and distribute content for the most critical moments of their sales process. The vendor boasts more than 120,000 sales and marketing professionals are using Modus…

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Recent Reviews

TrustRadius Insights

Modus has proven to be invaluable for a wide range of use cases according to users, reviewers, and customers. One key use case is …
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Pricing

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What is Modus?

Modus (formerly App Data Room) is designed to drive sales success, by helping customers create and distribute content for the most critical moments of their sales process. The vendor boasts more than 120,000 sales and marketing professionals are using Modus to conduct 250,000 Critical Customer…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Modus?

Modus (formerly App Data Room) is designed to drive sales success, by helping customers create and distribute content for the most critical moments of their sales process. The vendor boasts more than 120,000 sales and marketing professionals are using Modus to conduct 250,000 Critical Customer Conversations every day.

Modus Features

  • Supported: Sales Asset Management - Effectively support users anywhere in the world, in any language.
  • Supported: In-Depth Analytics and Reporting - Know which materials and users drive results.
  • Supported: Create interactive content - imbed 360 product views and create hot spots and call outs
  • Supported: Instant Follow-Up – Send follow-up emails instantly to prospects and customers.
  • Supported: Works Online or Offline - Access and view all content and features with or without an internet connection.
  • Supported: Generate and capture leads at trade shows - scan badges and business cards - sync with CRM
  • Supported: Kiosk mode for retail and trade shows - integrate with CRM and marketing automation for lead gen
  • Supported: Microlearning for just-in-time training - great for product launches and on-boarding

Modus Screenshots

Screenshot of Always Up-To-DateScreenshot of Content ManagementScreenshot of In-Depth AnalyticsScreenshot of Instant Follow-UpsScreenshot of Works Online and Offline

Modus Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesAll
Supported LanguagesOver 25 languages supported. Ask us for list.
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Modus has proven to be invaluable for a wide range of use cases according to users, reviewers, and customers. One key use case is maintaining a company's application for customer-facing associates, allowing them to promptly provide information when needed. Additionally, Modus enables users to address client requests for product information even when they are unable to be present, ensuring timely and effective communication. Sales teams also benefit from Modus as it allows them to stay up to date with the latest information and serve as a sales resource. The ability to access materials without an internet connection has been particularly praised by users, ensuring they are never without important information. Furthermore, Modus offers a virtual product tour feature that enables users to showcase their products in 3D spins, helping customers better visualize the products. This has resulted in increased interaction and improved results during presentations. Another significant use case of Modus is sales enablement on the go, providing sales teams with the necessary content to distribute to customers and track its usage. The partnership between Modus and AT&T SalesPro has bridged the gap in reaching national retailer sellers, supporting micro-learning, sales sheets with promotions, and push notifications for streamlined communication. Users have also highlighted the cost-effectiveness of using Modus instead of outsourcing an app. Overall, Modus streamlines various aspects of sales and marketing processes while offering flexibility and convenience to users.

Convenience and Organization: Users appreciate the convenience of having all their promotional materials and files in one centralized location, allowing for easy access to everything they need for their promotions. This feature has been praised by several users. Efficient Lead Generation: The business scan option provided by App Data Room allows users to capture leads at trade shows without relying on physical badges, saving them valuable time and effort. Users have found this feature highly valuable as it efficiently generates leads. User-Friendly Interface: The user interface of App Data Room is designed with simplicity in mind, making it easy for both new and experienced users to navigate the platform seamlessly. Many users have highlighted this aspect as a positive attribute and appreciate that minimal training is required for new representatives to effectively use the tool.

Difficulties with App Updates on Hospital Wi-Fi: Some users have encountered challenges when updating and loading the app while connected to hospital Wi-Fi networks, leading to potential delays in accessing important information.

Lack of Customization Options: Users express a desire for a more personalized experience and request additional customization options for layout templates without incurring extra costs. Enhancing the flexibility of customization would improve user satisfaction.

Challenges with Content Creation and Integrations: Content creation for virtual product tours proves to be difficult for some users due to limited functions such as modifying font sizes and colors. Moreover, there is a lack of integrations into certain platforms, restricting cross-platform applications. Expanding content creation capabilities and integrating with more platforms would enhance user experience.

Users of MODUS have made several recommendations based on their experience with the product. Here are the three most common recommendations:

  1. Reach out to MODUS for a demo: Users recommend contacting MODUS for a demonstration as they have been great at showcasing the capabilities of the product in relation to specific needs.

  2. Utilize MODUS for lead capture at trade shows: Many users suggest using MODUS as a tool for capturing leads during trade shows. It provides an efficient way to collect and manage important customer information.

  3. Store and share product information and marketing content: Users find value in using MODUS as a platform for storing and sharing product information and marketing content. It helps ensure that updated materials are easily accessible to all team members.

It's important to note that while these recommendations are common among users, it is always advisable to evaluate MODUS based on individual business needs and requirements.

Attribute Ratings

Reviews

(1-1 of 1)
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Stan Pflueger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Prior to deploying App Data Room, our company was distributing hard copies of our marketing collateral and forms. Using this approach, our collateral did not include video options. App Data Room was deployed across our entire field sales team. Today approximately 50 sales reps use App Data Room to present video and written marketing collateral to potential customers. App Data Room also allows our Marketing Department to modify and add marketing collateral to the library without relying on a third-party vendor.
  • Allows us to include video collateral in our portfolio
  • Allows visibility into an activity that the recipient performs once collateral is sent to them
  • Provides analytics around most and least used pieces of collateral
  • Allows our marketing team to generate and upload new collateral on demand
  • While the analytics have improved, we could use better reporting capability that will help us understand which accounts are being touched
In our case, we have sales reps across the country. App Data Room allows us to make new collateral available on-demand. The implementation of App Data Room also has resulted in significant reduction in our spend for printing hard copies. The app is intuitive for our reps and was not difficult for them to grasp.
  • Reduced cost of printing hard copies of collateral
  • Ability to push new collateral to reps in the field immediately
  • Increased selling time for rep because they have the ability to prepackage agendas prior to sales calls
  • App Data Room
App Data Room was the only product that we evaluated prior to implementation. Prior to implementation of App Data Room, our Marketing Department was working with a third-party vendor to create documents. Our reps were limited to being able to provide hard copy materials and were not able to show video material. After implementing App Data Room, our Marketing Department could create, edit and upload material on-demand, and our reps reduced their frequency of printed material which resulted in reduced costs. The benefits of App Data Room were significant and immediate, and so we did not evaluate any other vendors.
50
All 50 users are representatives within our sales department who are responsible for presenting our company's capabilities to potential customers. Support is provided from the Creative Director in our Marketing Department who creates, edits and uploads new material. Support is also provided by members of our Sales Operations team who is responsible for setting up and training new users.
3
1 of our in-house support persons is the creative director in our Marketing Department. This individual is responsible for creating and publishing collateral in the App Data Room tool. The other two in-house support persons are part of our Sales Operations Department. These individuals are responsible for adding / removing users and providing leadership with data on usage.
  • Presenting new-product information to prospective customers during in-person sales calls
  • Presenting new-product information to prospective customers during remote sales calls
  • Emailing referral forms (used to initiate orders) to prospective customers
  • Some of our sales reps have large territories which prevent them from interacting in person with customers. These reps use the video and other collateral to interact with customers.
  • We will continue to leverage the capabilities of App Data Room to reach out to clients in hard-to-reach locations using remote conferencing capabilities
App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
Yes
Prior to implementing App Data Room, our sales representatives were printing hard copies of sell sheets and referral forms and presenting these documents to prospective customers during sales calls. This approach prevented our reps from utilizing video resources in order to have a greater impact on our customers. This approach involved significant printing costs which were reduced, and allowed our reps to utilize state-of-the-art video resources with greater impact on our customers.
  • Price
  • Product Features
  • Product Usability
The following product features were the motivating factors in our decision to invest in App Data Room: 1) reduction of printing costs - we significantly reduced the amount of money we spent on printing hard copies of existing material. And, while environmental considerations were not part of our decision-making process, it is an additional benefit; 2) uploading new collateral to App Data Room is intuitive and can be accomplished real time. This feature allowed us to save the money being spent on a vendor to upload new documents to our printing catalog.
We would not make any changes to our evaluation and selection process. We are happy with the product. It has resulted in cost savings, it is easy to use and requires minimal support to maintain the app.
  • Implemented in-house
No
Change management was a minor issue with the implementation
Change management was a minor issue during the implementation because the value proposition of App Data Room was so compelling that our users were excited about the opportunity to add it to their arsenal. Even our reps who I would describe as "technological challenged" were able to understand how to use the app.
  • Some of our reps have limited technological capabilities, so it took some additional time to get them to use the product.
  • Implementation was easy. We did have some concerns about the analytics within the app. While the analytics have improved, there is still room to improve.
No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
No
I would describe all of the support provided by the App Data Room as exceptional. They have been responsive to our requests to improve the analytics within the app. When limitations to our requests exist, the team has explained those limitations and worked to try to find ways around them.
  • Creating and loading collateral to the system is easy to do
  • Setting up new users and deleting users is simple and intuitive
  • Data analytics have improved
  • Data analytics could use some improvement. It's not easy to know how many times a user has used the app during a specified period of time
Yes
Mobile interface on the iPad is the only option. Using App Data Room on other mobile devices such as phones would not be practical because the screens are not large enough to display the documents. Using App Data Room on a laptop computer is not practical either because our sales reps do not carry laptops into sales calls.
Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
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