AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
We did purchase paid support but it also included help with the initial setup. Our experience with their technical team has been positive, they are knowledgeable and are on top of any questions/issues we have raised.
AppDynamics delivers real-time access to every aspect of an organization's business and operational performance, so they can anticipate problems, resolve them automatically, and make smarter, more certain business decisions. The vendor says application intelligence provides the user with business and operational insights into application performance, user experience and business impact of their software applications.
Has featureApplication performance management console
Has featureCollaboration tools
Does not have featureOut-of-the box templates to monitor applications
Does not have featureApplication dependency mapping and thresholding
Does not have featureVirtualization monitoring
Does not have featureServer availability and performance monitoring
Does not have featureServer usage monitoring and capacity forecasting
Does not have featureIT Asset Discovery
Show unsupported features
Jyoti Bansal, CEO and Founder of AppDynamics, lays out how the company provides the certainty you need to be confident in the performance of your software applications, even in the most demanding condition.