TrustRadius Insights
Users have found that this product provides various useful features such as GPS tracking, driver ELD, and assistance with various …
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What is Onro?
Onro offers cloud delivery management software, a solution for Last-Mile Delivery businesses. The software helps dispatchers to control orders, drivers, and maintain a smooth running business. A driver's app (Android/iOS) is used to track orders, manage them, upload POD, and other…
What is PC*Miler?
ALK Technologies, acquired by Trimble, developed PC*Miler, a transportation management and route planning application for trucking entities needing geomapping and GIS information. The product is now offered under the Trimble MAPS brand.
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What is Trimble Fleet Mobility?
Trimble Fleet Mobility Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have found that this product provides various useful features such as GPS tracking, driver ELD, and assistance with various driver-related tasks. Customers have praised the software for its practicality and ease of use. They appreciate the ability to quickly create performance reports and charts. Key use cases include hours of service tracking, equipment tracking, fuel tax reporting, and safety monitoring such as harsh events and speeding. Users have utilized the software to track their fleet units, control driver behavior, and manage routes and timing. Some users have suggested adding a fuel robbery sensor to compete effectively in the Latin American market. While some users have noted that there are more advanced and cost-effective alternatives available, overall, the product has provided excellent fleet insight and better cost management for many users.
User-Friendly Interface: Users appreciate the convenience of easily turning the eld on and off through a portal that is user-friendly. This feature allows them to conveniently track their trailers using the ABS serial number.
Simplicity and Ease of Use: The software receives praise for its simplicity and ease of use. Users find it straightforward to navigate and appreciate the various customization options available for their trucking company.
Customizable Performance Reports: Users value the ability to generate customized performance reports and charts for their assets. They also find it useful that they can access the software through a mobile app, allowing them to stay updated on-the-go.
Coverage Issues: Several users have reported experiencing difficulties with the lack of agreements in place with Canadian cellular companies, resulting in inadequate coverage in remote locations. This issue has been mentioned by a significant number of reviewers.
Hardware Problems: A notable percentage of users have encountered hardware reliability issues, as their units have stopped functioning prematurely before the end of the warranty period.
Customer Service and Support: The slow response time and limited support offered by customer service have left some users frustrated. Additionally, there is no provision for reversing mistakes made by end users, which has been a common source of complaint.
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December 29, 2016
Appian Direct Route
Score 8 out of 10
Vetted Review
Verified User
Appian (Direct Route) is used by our centralized routing team, servicing 40 Distribution Centers across the country. It assists in building a route plan for a private fleet of over 800 tractors. Aside from generating a delivery plan, it houses all critical customer data (lat/long, receiving hours, etc.). The software can be used to optmize routes, to reduce miles / routes and generate cost savings, and also for modeling purpose in project analysis.
- Software integrates well with other on-board monitoring devices (plan transfer to truck/driver)
- Product does a great job of assisting in off-router stop placement to assure the impact to miles is minimal.
- Direct Route tool is essential in project analysis to determine impact to miles/hours for proposed changes.
- Transit times are sometimes inaccurate/inconsistent.
- Software can slow down as a route file undergoes many changes.
- Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.
- Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
- Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
- Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.