Skip to main content
TrustRadius
Appian

Appian

Overview

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Read more
Recent Reviews

Automation Platform

10 out of 10
December 19, 2023
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And …
Continue reading

TrustRadius Insights

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have …
Continue reading

remote user

8 out of 10
December 21, 2021
Incentivized
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
Continue reading

A+ for Appian

9 out of 10
December 16, 2021
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
Continue reading

its helpful

10 out of 10
December 13, 2021
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Scalability (73)
    9.4
    94%
  • Reusability (75)
    9.4
    94%
  • Drag-and-drop Interfaces (72)
    8.9
    89%
  • Visual Modeling (73)
    8.8
    88%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Appian Community Edition

$0

Cloud

Application - Input-Only

$2

On Premise
per month per user

Application - Infrequent

$9

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

APPIAN DEMO RECORDING SESSION # 91-9866955524

YouTube

Appian Developer Tutorial for Beginners | Appian Training

YouTube

APPIAN DEMO

YouTube

APPIAN DEMO | Harsha Trainings |

YouTube
Return to navigation

Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.1
Avg 8.7
Return to navigation

Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
 Show More
FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
 Show More
At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

OutSystems and Pega Platform are common alternatives for Appian.

Reviewers rate Reusability and Platform Scalability highest, with a score of 9.4.

The most common users of Appian are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(268)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have reported success in automating business processes, improving productivity, and streamlining operations. Organizations have utilized Appian to replace manual paper-based systems, enabling online applications, document uploads, and simultaneous stakeholder reviews. This has greatly enhanced collaboration and cross-referencing of applications between different organizations.

In the healthcare sector, Appian has been instrumental in automating patient registration, diagnosis, and treatment workflows, eliminating paper-based processes and connecting patients with doctors and departments in a faster and more streamlined way. The platform has also been widely used for low code development and migrating older applications to the Appian code base. Additionally, Appian's capabilities in digital transformation and data analysis have allowed departments to study their own data and generate insightful reports.

Users have found Appian to be particularly beneficial for managing processes in areas such as trade reporting, client mailing process automation, onboarding new hires, workforce planning, case management, consumer marketing lists generation, CRM management, retail store remodeling, and even setting up cafes. They appreciate its ability to simplify complex tasks, automate mundane processes, and integrate with various systems. Furthermore, reviewers have commended Appian for its performance and scalability in handling large volumes of data and processes.

Overall, Appian's flexibility, customization options, user-friendly interface, collaboration features, advanced analytics capabilities, seamless integration with other systems, and overall capability for rapid development and deployment have made it a reliable choice for organizations looking to streamline operations and improve efficiency.

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Inflexible and Expensive License Model: Some users have found the license model of Appian to be inflexible and expensive, making it challenging for them to include end customer processes due to limitations in named user licenses or big bang packages.

Limited Exporting and Data Analysis Capabilities: Reviewers have mentioned limitations on exporting data to Excel, causing inconvenience for users who need to analyze large amounts of data. They have also encountered issues with the date-time stamp of exported data, leading to problems in data analysis.

Steep Learning Curve and Technical Limitations: Users have highlighted a learning curve associated with the different paradigms in Appian and experienced technical limitations when using certain browsers, particularly with date controls. Workarounds were needed to overcome these limitations.

The most common recommendations from users are:

  1. Try Appian for quick application development with less resources. Users have found Appian to be a reliable platform for rapidly building applications without requiring excessive time or resources.

  2. Create evaluation criteria and apply a defined score to each platform for an informed decision. Users suggest defining specific criteria to evaluate different platforms and assigning scores to objectively compare them. This approach helps in making an informed decision when selecting the most suitable platform.

  3. Develop a small Proof of Concept (POC) to determine the requirements before deploying Appian. Users recommend starting with a small POC to understand the specific requirements and capabilities of Appian within the organization. This allows for a better understanding of how Appian can meet the organization's needs and ensures a successful deployment.

By following these recommendations, organizations can leverage the benefits of Appian and efficiently develop applications while making informed decisions about their technology choices.

Attribute Ratings

Reviews

(1-25 of 139)
Companies can't remove reviews or game the system. Here's why
December 19, 2023

Automation Platform

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Appian community, helping developers to come up with solutions
  • Multiple releases with various functionalities in every release
  • Low Code development
  • App Market to showcase the talent
  • Appian support Services
  • New Functionalities FAQs and tutorials
  • Handling big data in records
Umesh Kataria | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • workflow management
  • Low code no code
  • Intelligent case management
  • integration with API
  • Dashboards and reports
  • More visualisations in the dashboard like Power BI
  • LMS based system like Celonis and certifications
  • AI & ML functionalities
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It provides the best platform security. It is very much important to protect your platform from various cyber-attacks. That is why I enjoy working on Appian also we can create various interactive applications using low code.
  • It provides a lot of features and functionality which will really help us to deal with real-time use cases and handle business requirements so I can say it's perfect.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The culture of data decentralization in millions of files is to end with Appian apps.
  • Company processes tracking is enabled with Appian solutions.
  • Interactive reports to analyze business data.
  • Web page to centralize communication with users, incidents, resources, etc.
  • The standard cloud database still has a little bit of an unfriendly interface but it is true that we use our own databases.
  • Besides, process diagrams and coding interface experience are improvable (there are some process flow functions missed like for or while loops).
  • Robot process automation and AI & ML functionalities are improvable in terms of user interface and functionalities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to Develop (Low Code)
  • Intelligent Case Management
  • Integration using API's to a variety of technology tools
  • Graphs and Charts. I think it will be good to get some features of PowerBi
  • Additional DB options (Currently using MariaDB)
  • Better interface for Database explorer and query window
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Low code for rapid deployment.
  • Great search capabilities.
  • New features deployed frequently.
  • Strong customer focus.
  • Some constraints on custom reporting.
  • Version management could be more flexible.
  • Could integrate with other 3rd party deployment tools.
Sneha Gangan Manore | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Drag-and-drop UX
  • Apps developed by exporting objects in XML and ZIP format
  • Low-code development platform
  • Test for completeness is possible
  • Appian framework reuse for ADA
  • Layman language
  • Some more utility should be available for performance testing
  • Multiple ZIP file creation with one import matching trick
  • Recommendation engines should be modified
December 16, 2021

A+ for Appian

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of Use - users of all ages find this system easy to operate on a daily basis due to the clear layout of the application itself.
  • Customization - with Appian, anything is possible. My organization has used Appian to build a fully customized piece of software that hundreds of users work in on a daily basis.
  • User Management - Appian provides an easy solution to provision and de-provision users to the Application.
  • Reporting - my organization decided to integrate a separate reporting tool within Appian rather than relying on the reporting capabilities Appian currently has.
December 13, 2021

its helpful

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • workflow management
  • looks good
  • easy to use from user's perspective
  • integrating with excel
  • excel formatting
  • database connectivity with DB views
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Process Models - they error in the background and the user does not know and support can fix it at a later time without the user having an issue.
  • Support - I have had a good experience with Appian support responding in a timely manner.
  • It's a Platform as a Service so the database, code, and application are all available through the same portal.
  • It would be good to be able to capture data as an expression from the process modeler rather than the 'Raw' format with square brackets.
  • Version Control that supports branching.
  • Ability to see the state of child interfaces in the designer.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Automate processes like reminders
  • Keeping data secure
  • Process modeling
  • Most of the platform is hard to use
  • Difficult for new users
  • Little to no explanation on how to do things
  • Not very good at advice on use-cases
  • Not aesthetically pleasing, especially compared to its competitors
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Seamless transition of applications from desktop to mobile.
  • Easy to learn low code environment.
  • Fitnesse integration
  • Google AI integration
  • Docusign integration
  • Process modeler tool is out dated.
  • Appian Community is hard to navigate.
  • Reporting tools are lack luster.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to pick up on how to use the tool by going through a paid class organised by Appian.
  • Good documentation on the website to support developers.
  • Simplifies business process management so that companies do not have to reinvent the wheel.
  • Request for features to fix security findings is generally a slow process.
  • Request for features to support business objective is generally a slow process.
  • Appian cloud performance lags behind in-house solution.
Return to navigation