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Appian

Appian

Overview

What is Appian?

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

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Recent Reviews

Automation Platform

10 out of 10
December 19, 2023
Incentivized
Appian is being used by a department in my company, it usually helps us solve business problems provided by various customers. And …
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TrustRadius Insights

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have …
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remote user

8 out of 10
December 21, 2021
Incentivized
attestations and validation for company policies (i.e. covid protocol and vaccine requirements). attestations prior to building entry.
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A+ for Appian

9 out of 10
December 16, 2021
Incentivized
Within my organization, Appian is utilized to provide a tracking solution for contractors going through the recruitment and placement …
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its helpful

10 out of 10
December 13, 2021
Incentivized
We have automated the whole business process and its associated business activities. We collect data from a lot of different users and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Platform Scalability (73)
    9.4
    94%
  • Reusability (75)
    9.4
    94%
  • Drag-and-drop Interfaces (72)
    8.9
    89%
  • Visual Modeling (73)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

View all pricing

Appian Community Edition

$0

Cloud

Application - Input-Only

$2

On Premise
per month per user

Application - Infrequent

$9

On Premise
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.appian.com/platform/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

APPIAN DEMO RECORDING SESSION # 91-9866955524

YouTube

Appian Developer Tutorial for Beginners | Appian Training

YouTube

APPIAN DEMO

YouTube

APPIAN DEMO | Harsha Trainings |

YouTube
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Features

Low-Code Development

Low-code development tools allow non developers to build simple process applications with little oversight. These tools simplify the application building process, and are frequently used for simple process applications.

9.1
Avg 8.6
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Product Details

What is Appian?

Appian provides a software development platform that combines Full-Stack Automation and enterprise low-code to rapidly deliver business applications. Appian can be used to improve customer experience, achieve operational excellence, and simplify global risk and compliance.

Appian is a platform for building enterprise software applications. Appian boasts running some of the most important processes at companies like Enterprise Rent-A-Car, Aviva, Dallas/Fort Worth International Airport, and the US Department of the Treasury.

Some Appian use cases include - Intelligent Business Process Management Systems (iBPMS), Dynamic Case Management (DCM), Digital Process Automation (DPA), Robotics Process Automation (RPA), and Low-code Development.

Appian Features

Low-Code Development Features

  • Supported: Visual Modeling
  • Supported: Drag-and-drop Interfaces
  • Supported: Platform Security
  • Supported: Platform User Management
  • Supported: Reusability
  • Supported: Platform Scalability

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism

Appian Videos

The world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.
Ryder is the leader in commercial truck rentals and leasing, dedicated to continuous process improvement to solve customer problems, increase cost effectiveness, and ensure driver safety. Appian supports Ryder with the technology they need to deliver. Beginning with solutions ...
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FirstBank deployed Appian for intelligent case management to rapidly identify and resolve potential money laundering schemes. FirstBank ensures safety, achieves 100% compliance, and saves more than 1,000 work hours each year with the AML solution.
Alabama Power wanted to modernize their in-house energy improvement financing program. With Appian, they created the Smart Financing application, which automates and streamlines the entire financing process. Alabama Power has increased ally financing in some cases by 1200%.
In this video, Target IT and business leaders talk about their remarkable achievement and how they worked with Appian to transform customer journeys, streamline operations, and galvanize Target’s efforts to overcome the disruption that is so pervasive in the financial services industry.
Chris Lee of Merck and Evjatar Cohen of Appian delve into Merck's digital transformation with Appian. They discuss Merck's journey from siloed data and disjointed systems, to Appian's end-to-end solution providing workers with a simplified interface, unified data, and the comp...
 Show More
At Appian, we believe companies need a simpler, faster way to create powerful software. That’s why we pioneered the low-code market. Learn more about low-code in Appian CEO Matt Calkins' own words.
Hear from some of the world’s leading enterprises trust Appian to unify humans, bots, and AI across their organization with speed and simplicity.

Appian Competitors

Appian Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

OutSystems and Pega Platform are common alternatives for Appian.

Reviewers rate Reusability and Platform Scalability highest, with a score of 9.4.

The most common users of Appian are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(268)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Appian has proven to be a versatile and valuable tool for a wide range of use cases across various industries. Users and customers have reported success in automating business processes, improving productivity, and streamlining operations. Organizations have utilized Appian to replace manual paper-based systems, enabling online applications, document uploads, and simultaneous stakeholder reviews. This has greatly enhanced collaboration and cross-referencing of applications between different organizations.

In the healthcare sector, Appian has been instrumental in automating patient registration, diagnosis, and treatment workflows, eliminating paper-based processes and connecting patients with doctors and departments in a faster and more streamlined way. The platform has also been widely used for low code development and migrating older applications to the Appian code base. Additionally, Appian's capabilities in digital transformation and data analysis have allowed departments to study their own data and generate insightful reports.

Users have found Appian to be particularly beneficial for managing processes in areas such as trade reporting, client mailing process automation, onboarding new hires, workforce planning, case management, consumer marketing lists generation, CRM management, retail store remodeling, and even setting up cafes. They appreciate its ability to simplify complex tasks, automate mundane processes, and integrate with various systems. Furthermore, reviewers have commended Appian for its performance and scalability in handling large volumes of data and processes.

Overall, Appian's flexibility, customization options, user-friendly interface, collaboration features, advanced analytics capabilities, seamless integration with other systems, and overall capability for rapid development and deployment have made it a reliable choice for organizations looking to streamline operations and improve efficiency.

Intuitive User Interface: Users have consistently praised Appian for its visually uncluttered and intuitive user interface, with many stating that it allows for quick adoption by both internal and external users. The simplicity and user-friendly nature of the interface make it easy for business users with minimal training to navigate and perform tasks efficiently.

Low-Code Development Platform: Many reviewers appreciate the ease of use provided by Appian's low-code development platform. They find it beneficial that they can develop user interfaces without extensive coding knowledge, allowing for rapid application development and reduced reliance on traditional programming languages. This feature has made the development process more accessible and efficient.

Flexible Access Control: A significant number of users praise Appian for its flexibility in providing different levels of access to users based on their roles. This capability contributes to better data security and control within organizations, enhancing overall data management. Additionally, the ability to tailor processes for specific business needs and configure processes for new business users is seen as a major advantage, contributing to the software's adaptability.

Inflexible and Expensive License Model: Some users have found the license model of Appian to be inflexible and expensive, making it challenging for them to include end customer processes due to limitations in named user licenses or big bang packages.

Limited Exporting and Data Analysis Capabilities: Reviewers have mentioned limitations on exporting data to Excel, causing inconvenience for users who need to analyze large amounts of data. They have also encountered issues with the date-time stamp of exported data, leading to problems in data analysis.

Steep Learning Curve and Technical Limitations: Users have highlighted a learning curve associated with the different paradigms in Appian and experienced technical limitations when using certain browsers, particularly with date controls. Workarounds were needed to overcome these limitations.

The most common recommendations from users are:

  1. Try Appian for quick application development with less resources. Users have found Appian to be a reliable platform for rapidly building applications without requiring excessive time or resources.

  2. Create evaluation criteria and apply a defined score to each platform for an informed decision. Users suggest defining specific criteria to evaluate different platforms and assigning scores to objectively compare them. This approach helps in making an informed decision when selecting the most suitable platform.

  3. Develop a small Proof of Concept (POC) to determine the requirements before deploying Appian. Users recommend starting with a small POC to understand the specific requirements and capabilities of Appian within the organization. This allows for a better understanding of how Appian can meet the organization's needs and ensures a successful deployment.

By following these recommendations, organizations can leverage the benefits of Appian and efficiently develop applications while making informed decisions about their technology choices.

Attribute Ratings

Reviews

(26-50 of 139)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Drag-and-drop interface for workflow development greatly speeds our apps' time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using traditional development.
  • Quick to the market, a real emergency problem solver (e.g., COVID time related apps).
  • Build once, deploy anywhere makes it easy to put an application in users' hands, regardless of form factor (desktop, mobile, etc.).
  • I would like to see more flexibility in Appian's UI components.
  • Appian's RPA capabilities are still growing. I would like to see more user-friendly management/creation of RPA processes.
  • Debugging can be difficult, as error messages are not always detailed enough.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Workflow management
  • Technical engagement with development and business
  • Flexible candidate tracking configuration for our specific workflow needs
  • Provide enhanced and additional production usage details (similar to Salesforce)
  • Expose enhanced and additional production and pre-production environment logs
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Workflow automation
  • Rapid time to market of applications
  • Starting with version 21.1, Appian also does a great job at allowing developers to compare code changes from one version to another and highlighting differences
  • Learning curve with Appian is lesser than with products like Pega
  • Appian could introduce version control for certain key components like record types
  • Parallel development of code with Appian is really hard when multiple developers share the same objects. This is an area where Appian could do better.
  • Appian can keep getting better at robotic process automation to make it easier for 'low-code' developers without much knowledge of Java programming to implement RPA.
August 03, 2021

A developer's opinion.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's easy to get started with little development experience.
  • Changes are immediately visible.
  • The Appian Community website usually has quick responses to questions.
  • Better configuration management.
  • Better control over change management.
  • Error messages contain more specific errors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Business process designing.
  • Quick apps.
  • Integration with other systems.
  • No-code development.
  • Cloud.
  • OOB document processing.
  • Complex business flow designing.
  • Easy to code - SAIL editor.
  • Architectural knowledgebase.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Customizability of Interfaces
  • Flexibility of workflows
  • Great training resources
  • Fun to code
  • Better process modeling development UI
  • Better licensing options
  • Better breakdown of variables in process modeling
July 31, 2021

Low Code Platform

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Appian's GUI design
  • Easy to use Business Process' palettes
  • Easy to navigate within Appian - Admin console, DB, Process Design
  • Needs more robust functions libraries
  • Third party Java libraries (API) support
  • Support for user defined functions
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Appian speeds up the development.
  • Easier to build user interfaces.
  • When application using Appian fails - Appian throws pretty detailed errors helping debugging.
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like JMeter to overcome dynamic correlation problem for performance testing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Manages businesses workflows well. Increases delivery by [up] to 50% against traditional programming languages.
  • Fast to develop onboarding related applications.
  • Integrations- authentication mechanisms are still some[times] not out of the box like Snowflake, OAuth 2.0, [etc.]
  • Lack of source control makes it hard to manage environments. Need something similar to GitHub for Appian
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Common interface design
  • External system integration
  • Incremental Security and integration to AD
  • Scheduled and on-demand Execution
  • Creation and execution of Test cases
  • Patterns for DB Maintenance
  • simple Value setting of variables outside of interfaces.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Task management through the work flow.
  • Easily can be implemented for collaboration between different work groups.
  • Easily can be integrated between upstream and down stream systems.
  • For each release of Appian, it looks like regression testing is not proper. We see some broken old functionalities whenever it is upgraded. It can be improved.
  • Record List Grid View can be made with little flexibility. So that in the future we can use records instead of building reports.
  • In the monitoring view, better to keep 'process activity' tab as the first to load instead of the 'health dashboard.'
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Low code platform.
  • High availability and scalability.
  • Streamline integrations with external APIs.
  • Monitoring and error logging.
  • Integration with third party source control tools.
  • Better CI/CD capabilities.
  • Debug capabilities.
  • OCR capabilities.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to Scale Process Management
  • Ready Out of the Box Functionalities solve regular problems
  • Innovating by Introducing New Features like AI
  • Sometimes finding OOTB functionalities is difficult specially for first time uses
  • In-Line help could be improved further to help new learners
  • The new Appian Certification levels are a bit confusing
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
  • There is a definite learning curve associated with Appian and functional information may be difficult to find.
  • Better in line help would be a welcome addition.
  • The pace of change means that, just about the time we are mastering this version, the NEXT version is coming out.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of implementation.
  • Integration and flexibility work with multiple platforms.
  • Well defined roadmap on upgrades and bringing in new features.
  • Database, Appian uses MySQL and recently moved to MariaDB, which does not have good support. Appian should offer connectivity to multiple database platforms.
  • Backward compatibility, Since Appian releases multiple patches, it will be good to have tools to migrate deprecated services to the supportable services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easily integrate data over silos
  • Brings together business and IT people alongside a clearcut model and languange
  • Quick to the market, a real emergency problem solver
  • Strong stability combined with excellent architecture
  • Provides excellent customer services and insight
  • License model is rigid and expensive
  • Hard to include end customer processes due to named user licenses or big bang packages
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Making process models the core of the solutions you build, with AI, Bot and human interactions through low-code UX.
  • Highly skilled professional services team.
  • Low code data integration that provides a platform for unifying data across back-end systems.
  • Ideal for building tailored case management solutions.
  • No built-in support for integrating with messaging or event streaming systems.
  • Limited ability to customize UX beyond the out of the box components.
  • No true cloud auto-scaling (yet); relies on reserved VM instances.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Maintaining historical records.
  • Powerful reporting options.
  • Enhanced security handling.
  • Ease of maintenance & reusability of business workflows.
  • Better support with respect to product issues.
  • Capability to connect with multiple systems.
  • Capability to combine with RPA/ML/AI.
  • More site branding options.
May 18, 2021

Appian 2021 Review

Thapani Sawaengsri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Aggregating data in one location
  • Speedy development
  • Friendly to use interfaces without Javascript
  • Record functionality has limitations with user filters default of one selection
  • Unable to remember which tab the user last navigated from since there is one URL for all tabs on one page
  • Unable to preview uploaded document unless it has been saved to knowledge center
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Rabid application and interface development
  • Integrating with other systems and data sources
  • Appian needs an option to run processes as a service account
  • Appian needs to add gcc high to its SharePoint integration
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