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Apple iCloud

Apple iCloud

Overview

What is Apple iCloud?

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

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Recent Reviews

TrustRadius Insights

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind …
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Apple iCloud Review

10 out of 10
July 29, 2021
Incentivized
I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Reliability (74)
    9.6
    96%
  • Performance (74)
    9.6
    96%
  • Device sync (73)
    9.4
    94%
  • Video files (70)
    9.2
    92%
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Pricing

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50GB

$0.99

Cloud
per month

200GB

$2.99

Cloud
per month

2TB

$9.99

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

9.1
Avg 8.4

Cloud Storage Security & Administration

Features related to security and administration for cloud storage platforms

8.7
Avg 8.6

Cloud Storage Platform

Features around the functionality of the cloud storage platform.

9.4
Avg 8.5
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Product Details

What is Apple iCloud?

Apple iCloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.

Reviewers rate File search highest, with a score of 9.7.

The most common users of Apple iCloud are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(577)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apple iCloud is relied upon by users to securely store and backup their photos, videos, and other media files. This provides peace of mind for nomadic travelers and ensures data security for business endeavors. Business teams find value in iCloud as it serves as an additional data repository, automatically backing up media files like photos, mobile settings, calendars, and contacts. This ensures accessibility from any device and promotes collaboration within the team. The standout feature of iCloud is the ability to access documents, photos, music, and videos from any device, making it convenient for presentations and effective teamwork. It is particularly popular among all-Mac shops due to its seamless syncing and compatibility with various Mac and iOS apps. Additionally, iCloud facilitates the syncing of videos, photos, and documents across different Apple devices, allowing for easy editing and sharing. Organizations utilize iCloud for storage and synchronization of documents and applications on Apple devices, especially in fieldwork scenarios and BYOD environments. Individual users appreciate iCloud for its quick on-the-go backup of mobile files and the convenience of accessing files from any Apple device. In educational settings, iCloud enhances learning experiences by creating cloud backups of Apple applications, enabling students to access their documents from different devices.

Users have provided several recommendations for using Apple iCloud. The most common recommendations are as follows: Start with the small storage option to test compatibility, be fully invested in the Apple system for optimal use, consider pricing and multi-platform access when choosing a storage plan. Additionally, it is recommended to consistently back up devices, check compatibility with current device ecosystem, configure settings for automated backups, and be cautious with settings to avoid unintended consequences. Users emphasize that Apple iCloud is a reliable tool for keeping data safe and accessible but caution that iCloud Drive may not be suitable for non-Apple users.

Attribute Ratings

Reviews

(1-25 of 73)
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Michelle Braun | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
  • As long as you're using the same email address/Apple ID, things work well. It gets harder to sync across multiple devices if you have multiple Apple IDs. (Having said that, 2nd level Apple Support has some workarounds you can use)
  • Sometimes the website is difficult to navigate.
  • Occasionally (e.g. every couple of years), there are hiccups in syncing. I've never been able to figure out why.
July 29, 2021

Apple iCloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is a clean platform.
  • It is user-friendly.
  • It is accessible wherever you may be
  • Accessibility of photos on desktop platform.
  • App options on desktop.
  • Automatically backs up files
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Seamless backups
  • Pretty straightforward to use
  • Sharing files is very simple
  • Limited compared to the competition
  • A little more pricy than the competition
  • Web interface can use some work
Gavin Scott-Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Speed - As soon as the transfer is complete you immediately have all the information backed up to access on any computer that you desire to log into. Transferring information from your phone to this service is seamless and easy to understand.
  • Reliability - I have used iCloud ever since I've had an iPhone (over 5 years) and I never once have lost a file or document due to Apple's failure.
  • Ease of mind for file locations. You always know where your files are
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is user-friendly
  • It is available for business and personal
  • There isn't a hard learning curve
  • If Apple iCloud had a word document integration it would help since 90% of people use it over Pages.
  • If Apple iCloud could sync on non Apple devices, I have not checked on whether it does but it would help a ton as many companies have individuals with non-apple devices.
  • Better automated organization. Many programs have organization automation, which helps in keeping certain documents in certain folders. That is one of the main complaints from users.
Jeff Henkel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Efficiency. Apple iCloud can be set up to automatically place your files for mobile access. I have needed to access a file from my office computer countless times and iCloud has made that possible.
  • Security. I know security is always an issue and I have never felt that any of my files have been compromised. I believe Apple has a reputation to uphold and works hard to maintain secure cloud-based storage.
  • Multi-platform. I use Apple iCloud on my devices, my personal Mac computer and my Windows based office computer. I love how I can save or retrieve a personal or work file at any time on any of my devices.
  • Price. As much as I love the overall functionality of Apple iCloud, the price I pay is fairly steep in comparison and amount of storage.
  • Web Interface is below par. I don't even try to create new files from the web with iCloud. Much easier from a device and then use iCloud just for storage.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Stores Directly without doing anything else
  • Manages Photos
  • Manages Videos
  • Sharing Folders
  • Version Control with documents
  • Ability to decide what remains on the computer - This is a big issue
  • Fills up my hard drive when Dropbox does not
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Syncing across Apple devices is seamless. I can continue working on my iPhone in the car after having just done other work on my office iMac.
  • Security is second to none. I especially like being notified if other devices are trying to access my account.
  • iCloud, like all other Apple products, is easy to use and very user-friendly. It doesn't take much to set-up and sync what you want to be synced. And backups happen in the background so you're not bothered with prompts or cues.
  • I'm not sure I see any cons with iCloud.
Sandy Hinding | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Automatically store content from many common apps.
  • Easily set up managed accounts for students to use.
  • Apple provides well-written help documentation for all aspects of Apple iCloud.
  • I am not a fan of the Apple iCloud: Desktop & Documents in the cloud feature.
  • Content from some Apple Applications is challenging to move from one computer to another without the use of Apple iCloud.
Joshua Melder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Seamless Integration with other Apple products.
  • Syncing across devices is extremely useful and reliable.
  • Pricing is very competitive.
  • Performs much more reliably on Apple devices compared to Windows or other operating systems.
  • The user interface seems to be more functional for individuals or families compared to the business world.
  • Cannot set your own encryption key.
February 27, 2020

Apple iCloud Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • iCloud stores and syncs my photos, documents, music, etc... allowing me to access them from any of my Apple devices.
  • iClould gives the user the ability to locate lost equipment if need be.
  • iCloud is incredibly secure and backs up all of my files, which is great in case of a cyber security attack.
  • You have to buy additional storage if you run out of space, which can be somewhat frustrating.
Rene Agredano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Intuitive format for retrieving data.
  • Makes it easy to see if your most recent files have been backed up.
  • Integration with my iPhone layout can be clunky: I sometimes have a hard time finding out how much data we have in storage.
  • I would like to receive occasional reminders about how much storage is being used up.
Sarah Bandy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Apple iCloud is great at storing personal data across networks.
  • The best thing about iCloud is how you can access your files remotely, regardless of what device you physically have with you.
  • iCloud is easy to organize and maintain.
  • The storage amount does seem to run out quickly, and then you have to buy additional storage.
  • It would be nice to be able to transfer and store larger files without having to dive in and pay monthly.
  • The ability to store things more affordably for non-profit organizations would really help us budget-wise.
Shelby Bowden | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Data sharing.
  • Data storage of Apple-related file types.
  • Great integration with apple products.
  • It seems kind of like a "black box," and is difficult to keep clean.
  • impossible to integrate with Microsoft files.
  • Automatically turns on, so difficult to keep things straight.
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