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ApptioOne

ApptioOne

Overview

What is ApptioOne?

ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic…

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Recent Reviews

ApptioOne Review

7 out of 10
November 02, 2023
Incentivized
At the moment we are using it to create mostly reports for finance and technology, showing the CIOs and as well the CTOs, different ways …
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ApptioOne Review

8 out of 10
November 02, 2023
Incentivized
We are consulting with various companies. One specific is we're working on value realization of applications and services.
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

Apptio Review: How does it stack up for an IT Finance Manager?
04:45
Apptio Review: It's all this Business Management Director uses
07:00
Apptio Review: How the Bank of Ireland found Apptio stacked up against the rest
08:47
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Product Details

What is ApptioOne?

ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic questions about their technology investments and accelerate budgeting and forecasting processes. By explaining investments and variance to plan more quickly to constituencies and executive management, organizations can uncover opportunities to optimize cost structures, reduce risk, and accelerate growth. The higher tier ApptioOne Plus also unlocks the resources to accelerate business strategies by streamlining applications and operations and deepening business unit partnerships with a collaborative approach to investments.

For CIOs and IT Finance Leaders in organizations with $75M+ in IT spend who need to make quick decisions to capitalize on market trends and drive business innovation. These decisions need to be based on a complete view of their IT cost structure and its value to the business. ApptioOne is financial management software that creates a shared understanding between technology leaders, finance, and the business of the fully burdened cost of technology and accelerates analysis, optimization, funding allocations, and planning cycles.

Unlike spreadsheets coming from multiple systems of record, ApptioOne unifies financial and operational data into an industry-standard taxonomy of cost categories and allocation rules and provides a standard set of metrics and KPIs to ensure organizations can answer the most strategic questions about investments faster and reduce time spent budgeting and forecasting.
  • Financial Management is the fastest Apptio solution to deploy and utilize. It requires one person with no advanced programming or DB skills needed, and data sets that are already in place.
  • Customers don't have to start with the annual budgeting process, but can purchase and deploy within the first quarter of their new year. Starting with a monthly variance analysis and/or first quarter forecast, user can get up and running with a budget that is already built, to eliminate the annual budgeting process when moving into rolling forecasts.
  • Through insights and analytics into their labor, vendor, cloud, asset and project spend, customers can find discretionary spending as a percentage of their IT budget.
  • Customers can reduce budget variance via increased budget accountability and accuracy, to save money that was tied up in contingency.
  • Custom reports and data visualizations can be created, or users can select from a broad menu of out-of-the-box content for rapid distribution of executive ready, actionable insights.
As a whole, ApptioOne helps organizations classify, categorize, and consolidate IT spend so technology investments are directed to the highest value-add opportunities.

Additional products in the ApptioOneMX product family include:

ApptioOne Demand

Budgeting for demand is a challenging process, as spreadsheets and other customer solutions do not provide enough fidelity to generate accurate forecasts. Without specific insights into demand from business units, IT orgs do not know how much to budget and how to forecast costs.

ApptioOne Demand provides collaborative demand capture, planning and management tool that aggregates demand for IT services from the business units who consumer them to help organizations plan for the demand of the resources they provide to inform their overall IT spend, with integrated collaboration tools to communicate cross-organizationally and build plans as teams.

ApptioOne Demand enables users to cohesively structure their demand planning processes to more accurately and efficiently manage demand and reduce budget inaccuracies caused by limited oversight.

Why is this important? Inaccurate projections of future demand encourage budget padding and undercut investments in growth opportunities, which undermines partnership cross-organizationally. Chasing down demand estimates from business units slows down the planning process and makes it almost impossible to deliver timely, accurate unit rates and project costs.

From a supplier perspective, users can capture business service demand on internal IT services/resources to help owners understand their incoming demand needs and its variance to previous years. From a consumption perspective, Demand users can capture technical service demand from internal IT services to help owners understand aggregated demand needs for the upcoming period and variance from previous periods.

ApptioOne Demand helps users to:

Source and aggregate demand for services with a standardized, shared framework to streamline, and reduce time taken to complete, the planning process.

Plan, track, and manage consumption to lower overall IT spend or redirect investments by reducing waste, eliminating duplications, and aligning investments to strategic priorities thanks to collaboration, active management and analysis tools.

Improve unit rate accuracy to reduce the time spent forecasting, increase Showback clarity, and utilize variance analysis to redirect resources to higher-value activities.

Influence Demand: Strategically price services to shape Demand and recover costs with transparency and accuracy from the business.

ApptioOne Billing

Mature IT organizations with Costing and Planning incorporated need a proper chargeback process for their organization. ApptioOne Billing aims to provide a defensible and predictable bill to business consumers that communicates IT costs in the language the business understands - providing increased transparency around the cost of delivering IT services and have shifting conversations with the business from cost to value. This leads to better partnerships with business stakeholders and more time for value-driven activities.

Homegrown systems are unwieldy and time consuming, delaying decision making and prevent defensible communication, Apptio delivers an automated cost recovery system for monitoring consumption by business units, delivering a bill with accurate IT costs and defensive allocations and setting pricing strategies that influence behavior. It also allows users to reallocate the time spent supporting manual consumption cost models (salary and effort costs) to higher value uses.
  • Cost Recovery: Determines the proper billing amount from each business unit using business rules.
  • Consumptive Billing: Ensures the amount being billed is not only accurate, but also explainable to business units.
  • Unit Rate Billing: Exposes the levers business units can use to mitigate costs and reinvest in higher value IT activities.

ApptioOne Benchmarking

The value of on-demand, self-service benchmarking is that it allows users to look at their actual data against benchmarks in order to understand where they stand, as well as to use as objective data points in communication with the business to justify or defend spend decisions, demonstrate efficiency, or recommend optimizations. Benchmarking allows users to do their own discovery to find opportunities to improve based upon variances they find from benchmark data. It is not like traditional consulting in that it does not provide recommendations for improvement.

In addition, Apptio Benchmarking provides self-service peer comparisons of IT spend over time, enabling an ongoing process for tracking performance, validating decisions, and identifying areas for improvement. Users can compare actual IT costs to benchmarks side-by-side to create demand plans and budgets, conduct scenario analysis and explore variance drivers with access to underlying actuals. Access to a full benchmark data set helps IT organizations understand how each metric is calculated.

Users can:
  • Validate spending levels with a view of actuals vs. self-selected benchmarks to know where the business stands relative to peers using trending comparisons.
  • Monitor progress by identifying areas of risk, setting targets, and evaluating improvement efforts.
  • Identify improvement areas and use relevant, credible peer benchmark data as objective reference points.
  • Set targets and track progress with trending comparisons.
  • Know where a business stands versus the best and worst in its class with box plot distributions for each data point

ApptioOne Features

  • Supported: Data ingestion and modeling
  • Supported: Analytics and reporting
  • Supported: Budgeting and forecasting

ApptioOne Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCan be used by customers in any country
Supported LanguagesEnglish, Japanese

Frequently Asked Questions

ApptioOne from Apptio, an IBM Company, unifies financial and operational technology data into a unified model built on a taxonomy of cost categorization. Utilizing sophisticated allocation rules along with focused metrics and KPIs, the solution enables organizations to answer strategic questions about their technology investments and accelerate budgeting and forecasting processes.

Microsoft Excel, ServiceNow IT Business Management, and Nicus are common alternatives for ApptioOne.

Reviewers rate Usability highest, with a score of 8.1.

The most common users of ApptioOne are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(184)

Attribute Ratings

Reviews

(1-25 of 133)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Replace complex, linked Excel worksheets and workbooks.
  • Help with forecasting and changing expenses on a month-by-month basis.
  • Provides total net expenses for the month, and for the 12 month period.
  • We don't begin from "zero" in our fiscal year, and it's challenging to consider a beginning balance in calculations.
  • Out of the box reporting reflects configuration to the ATUM data model, not changes to it.
November 02, 2023

ApptioOne Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates a lot of data sources in which we could gather data and we can show that to our stakeholders.
  • Basically it's the interface of the product. It's not very user-friendly for the stakeholders. So they have a hard time trying to see the data because of the interface that the tool has.
November 02, 2023

ApptioOne Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Does very well at handling complex allocations and automation. Also great at bringing in data automatically, manipulating that data, and allowing you to feed that data into a complex model. So all the behind-the-scenes stuff works really well. It's also pretty good at visualization. It has some similar capabilities like a Power BI and Tableau, but generally provides most of the visualization technology that somebody would need with the tool.
  • I would say the big thing is just the complexity sometimes on the reporting surface. It can be a lot of different buttons, and a lot of different tools, and it can be occasionally overwhelming for somebody to come in and see a report built one way and then look different in another place. So really maintaining consistency and how the reports look, how they function, is very important. So I would say just simplicity on the front end has been a little bit of a challenge for us. We've gotten better, but with training obviously things like that, but that's been the main challenge.
November 02, 2023

ApptioOne Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It's able to aggregate various data sources, specifically financial and operational data across multiple systems. So even if the company has various systems internally, it's able to aggregate them to be able to paint one picture.
  • I think depending on the organization's use cases, some of the configuration could be very complicated and hard to manage over time.
October 27, 2023

ApptioOne for newbies

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Versioning
  • Approval workflows
  • Comparison of plans and forecasts
  • Cost reporting
  • Limited reporting views in ITP in my experience
  • Layouts and bookmarks are hard to utilize in my opinion
  • Waterfalls are good but when comparing versions then details only shows up on the existing plan version in my experience
  • Actuals vs budget and forecast for contracts is not consumable in my opinion
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Detailed cloud cost info with easy drill down capability
  • Cost trending information to understand monthly and daily trending
  • The CCM module does not always calculate cloud RI usage correctly.
  • Would like better functionality to switch between cloud usage metrics and cost data. Discount rate on cloud recently increased, resulting in lower cost, but with higher utilization.
  • Continue investing in the CCM product, we like it, feels like we are being pushed to cloudability.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Structures the data
  • Allows for quick design/build/deployment of new dashboards/views
  • Allows for collaboration on the same platform
  • User interface (mostly look and feel)
  • Editable tables
  • Easier user customization of existing reports (like what PowerBi does)
October 26, 2023

ApptioOne Journey

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Vendor Contract Tracking
  • Reporting
  • Support
  • IT Planning - lining up the contract tab to the summary tab when you are doing a forecast & actuals are involved
  • New Customer Support - today we are working with a Premier Resource who is fabulous! We had worked with TAS, and I do not feel that it was nearly as beneficial.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Consolidation of financial information across multiple entities
  • Provides end users with easy access to meaningful financial information
  • Shows trends in data over time
  • Apptio has great OOTB reporting tools but there is opportunity for improvement in OOTB analytics solutions
  • Models can be prohibitively complex
  • End-user interaction with reports is desired. ApptioBI still seems early-stage
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Application TCO
  • Budgeting & Forecasting
  • On Prem Infra Costs - relationships to Applications
  • Custom reporting
  • More than 2 object reporting
  • Column ordering in custom tables
  • More dashboards, less click thru reports for end user adoption
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • cost transparency
  • identifying data issues
  • calculating capitalization
  • integrations with other data sources
  • drills
  • TBM Studiio, should be able to lock columns from session to session
  • reduce compile time
October 25, 2023

untitled thoughts

Asmir Besic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • it's mostly stable with the volume of data we have
  • great support team
  • willingness to update the product based on our demand
  • very rigid in my opinion.
  • not always intuitive with out of box options in my experience.
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