Nonprofit review of Bonterra Case Management Apricot Core helping to reduce homelessness
The [...] is an all-volunteer nonprofit 501(c)(3) tax-exempt organization with a mission to help people experiencing or at risk of …
Overview
What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because…
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What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more…
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission.
Bonterra Case Management offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows nonprofit organizations to track what matters and follow clients throughout their entire lifecycle in a single, unduplicated record.
With Bonterra Case Management, nonprofits can ensure data integrity through functionality that tracks whether the data in the system is complete, entered correctly, and unduplicated. With drag-and-drop functionality and outcomes management capabilities, Bonterra Case Management helps nonprofit organizations transform more lives for the better.
Bonterra Case Management users get real-time access to their data to facilitate collaboration and insights into program performance. Those insights can then be shared by creating reports within the system to present to organization stakeholders, board members, and funders.
Bonterra Case Management Features
- Supported: Case Management
- Supported: Outcomes Measurement and Management
- Supported: Best Practice Forms and Reports
- Supported: Customizable Forms and Reports
- Supported: Participant Intake
- Supported: Secure Data Environment
- Supported: Smart Form Creation
- Supported: Mobile Compatibility
- Supported: Client Information Portal
- Supported: Client Communication Tools
- Supported: Automated Rules and Alerts
- Supported: Calendar Integrations
- Supported: Workflow Automation
Bonterra Case Management Screenshots
Bonterra Case Management Competitors
Bonterra Case Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States of America, Australia, United Kingdom |
| Supported Languages | English |
Bonterra Case Management Downloadables
- Data Sheet: An overview of the Bonterra Case Management comprehensive case management solution.
- Case Study: How ARCHS uses technology to empower their partners with resiliency, creativity, and flexibility.
- Case Study: How Communities in Schools of Tarrant county increased staff productivity and student success using technology that enabled efficiencies of case management data collection and reporting.
- Case Study: How Deaconess Nurse Ministry used technology to provide better service and improved data accuracy and availability.
- Case Study: How Employ Milwaukee utilizes technology to improve service delivery, and increase and manage funding more effectively.
- Case Study: How technology is used by the California, multi-service agency, First 5 Riverside, to empower partnerships that increase family resilience.
Frequently Asked Questions
Salesforce.org Nonprofit Cloud, Bonterra ETO, and ClientTrack by Eccovia are common alternatives for Bonterra Case Management.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Bonterra Case Management are from Small Businesses (1-50 employees).
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(250)Attribute Ratings
Reviews
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April 01, 2024
Nonprofit review of Bonterra Case Management Apricot Core helping to reduce homelessness
Score 8 out of 10
Vetted Review
Verified User
- Improves ability to communicate between case managers
- We can access it almost anywhere, though by cell has been a bit harder.
- This has greatly increased efficiency from prior use of spreadsheets! We still use a lot of spreadsheets, unfortunately, but leveraging Bonterra Case Management Apricot Core has made it easier to track who is doing what for each client, what might be done 'next' (ie project manage), and to link projects.
- Improved efficiency has helped us scale more than just relative to the number of volunteers we have. We helped 3x the number of people in 2023 vs 2022, in part because of using Bonterra Case Management Apricot Core.
April 01, 2024
Wonderful application
- Being able to submit a note in aprox ~3min
- Submitting treatment plans on time
- Submitting 182 day reviews on time
March 27, 2024
Glad we switched
- allows for more accurate grant reporting
March 26, 2024
Review
- we own our data
- we have a place to easily manage client profiles without large spreadsheets or multiple spreadsheets
- we have a place to manage our volunteer onboarding and profiles
March 26, 2024
Great product for our organization client management!
- Increases communication flow between departments
- Helps organization develop quantitative data
- Increases the time spent with each client
March 25, 2024
Invaluable in Case Management!
- Easily find what is missing in a client's dossier
- Easily find information on a client
- the "dashboard" varies little in presentation, a little difference may make the application more user-friendly.
March 23, 2024
Case Management experience with Apricot
- Bonterra has allowed me to impact individuals ability to obtain resources.
- Bonterra has allowed my organization to have a greater breadth of community providers.
- Bonterra has allowed my clients to access resources which would otherwise be inaccessible.
January 11, 2024
Apricot is user friendly and time response back from Bonterra is quick and efficient!
- User friendly for our volunteers.
- 100% of the time when we request for help, Bonterra's response back is quick and efficient.
- Bonterra usually is able to cater to our agency's needs with Apricot (client database).
- Apricot has made it easy for us to network our data gathering across our four rural offices.
- Apricot is relatively low-cost and scalable as an organization grows.
June 30, 2023
Apricot by Social Solutions packs a punch for organizations serving individuals, but is expensive for non-profits
- Apricot by Social Solutions allows us to translate our services into numbers and graphics that can help potential funding sources to understand the impact of our work.
- Apricot by Social Solutions is an expensive program for non-profits. For our small team, we spend around $10,000 per year to be able to utilize Apricot by Social Solutions, which is a very big cost to us when there are less expensive options out there.
- Apricot by Social Solutions has helped to streamline our intake process, which has, in turn, eliminated staff time.
- It allows us to collect data for anywhere from 5,000-7,000 students and approximately 500 teachers each school year, with a high response rate (~90%) from teachers.
June 29, 2023
Customizable and comprehensive.
- Creates compelling data.
- Can find narrative throughout client similarities/differences.
- Apricot has been extremely useful in providing statistics when we write grants - unique clients, country of origin, services required.
- Made reports more accurate and efficient
- Has significantly increased in cost each year which impacted our budget
June 29, 2023
Flexible Database Management Program
- Increase in hard data for grant proposals
- Allows for better analyzing data to see gaps in coverage
- Case Managers can get a quicker overview of a client's status
June 28, 2023
Apricot
- Reporting is fairly streamlined
- Easy for Case Managers to learn.
June 28, 2023
Great for Social Services Agencies!
- We have all of our data in one place.
- We can access data from anywhere.
- Report outputs are better!
June 25, 2023
Great Product!
- The amount of information we now provide to school districts has been a game changer.
- We definitely spend less time on data entry
- We have one place where nearly all program data is stored
- staff do not enjoy using it and do not use it as often as we would hope
September 21, 2022
Apricot by Social Solutions Review
- Apricot has had a positive impact on our ability to manage our organizations data and to keep track of necessary statistics. It has automated that process for us.
September 21, 2022
Easy to use, good reporting, still some glitches with attendance reporting features
- Easier and better reporting
- Saved time by import ability
- Saved time by easier front end and back end use
September 21, 2022
Apricot by Social Solutions: the good and the challenging
- Grant reporting and graphical expressions have helped secure funding
- Overall cost of the platform is difficult to maintain
- Costumer support and chat is always accessible, friendly and knowledgable
September 16, 2022
Hope
- Apricot by Social Solutions had allowed my agency to continue to receive HUD funding for multiple housing programs by providing our agency with technology to successfully report.
September 14, 2022
Apricot 360 is pretty sweet!
- Our data reporting capability. We're able to do the most robust reporting we've ever done.
- Was able to handle our rapid expansion (doubling program in 1 fiscal year).
- We did have a loss of data near the beginning of our use of the system and never got a clear answer why it happened. Data was never recovered.
- The cost to add additional users is really high, and there aren't many options to bundle or review user licenses to ensure we're getting the best deal.
September 14, 2022
Pleased Costumer
- It simplifies my work
- Keeps data secure
- Helps us to keep information organized