Currently, we are using Apricot for Victim Services in three departments: Crisis Dept., Counseling, and Shelter Services. We will be launching its use in our Legal Dept. shortly. We must track every service interaction on 1600+ clients per year (i.e.: hotline calls for assistance, counseling sessions, and services provided in our shelter and legal departments) as well as demographic data. We have over 30 grants from Federal, State, and local sources which require data reports. Data collection was previously done on paper by staff and entered into spreadsheets by other staffer(s). Not only are we able to tabulate data for grant reports more quickly, we are able to analyze new service data that we never could aggregate before due to the intensive time that it would take. We can make corrections in data more quickly. Plus our data is more accurate because the direct service staff are entering their data directly in the data base and not on paper where handwriting and interpretations produce errors. Lastly, we are being required to increase the number of data elements collected each year due to funder demands and we are better equiped to keep up with these increasing requirements for outcomes data.