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Bonterra Case Management

Bonterra Case Management
Formerly Apricot by Social Solutions

Overview

What is Bonterra Case Management?

Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because…

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Recent Reviews

Wonderful application

10 out of 10
April 01, 2024
Incentivized
I use Bonterra Case Management to submit progress notes for my participants, to review their case file, to update their treatment plans, …
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Review

8 out of 10
March 26, 2024
Incentivized
We use Bonterra Case Management to house our client database and data related to measuring and evaluating our program effectiveness. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Bonterra Case Management?

Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Bonterra Case Management?

Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission.

Bonterra Case Management offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows nonprofit organizations to track what matters and follow clients throughout their entire lifecycle in a single, unduplicated record.

With Bonterra Case Management, nonprofits can ensure data integrity through functionality that tracks whether the data in the system is complete, entered correctly, and unduplicated. With drag-and-drop functionality and outcomes management capabilities, Bonterra Case Management helps nonprofit organizations transform more lives for the better.

Bonterra Case Management users get real-time access to their data to facilitate collaboration and insights into program performance. Those insights can then be shared by creating reports within the system to present to organization stakeholders, board members, and funders.


Bonterra Case Management Features

  • Supported: Case Management
  • Supported: Outcomes Measurement and Management
  • Supported: Best Practice Forms and Reports
  • Supported: Customizable Forms and Reports
  • Supported: Participant Intake
  • Supported: Secure Data Environment
  • Supported: Smart Form Creation
  • Supported: Mobile Compatibility
  • Supported: Client Information Portal
  • Supported: Client Communication Tools
  • Supported: Automated Rules and Alerts
  • Supported: Calendar Integrations
  • Supported: Workflow Automation

Bonterra Case Management Screenshots

Screenshot of a display of a participant's profile to see important information about that individual at-a-glance.Screenshot of The "My Workspace" area of Bonterra Case Management allows users to see upcoming cases, appointments, events, and other notifications in one place.Screenshot of Dashboards provide at-a-glance insights, while Census data integrations allows users to view demographics of the communities served.Screenshot of the streamlined intake process that helps serve more individuals and ensure they are aligned with the correct services to help them succeed.Screenshot of information, kept secure by assigning users specific roles and permissions to specify access levels.Screenshot of Communication with participants to keep them engaged.

Bonterra Case Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States of America, Australia, United Kingdom
Supported LanguagesEnglish

Frequently Asked Questions

Salesforce.org Nonprofit Cloud, Bonterra ETO, and ClientTrack by Eccovia are common alternatives for Bonterra Case Management.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Bonterra Case Management are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(250)

Attribute Ratings

Reviews

(1-9 of 9)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
The data has helped us apply and obtain new grants in different areas then we have before. We have used the data to help us determine what communities need our services but are not able to obtain them. The fact that we have all departments using Apricot allows a full picture of the client for any of our departments staff. The ability to work with that client has become more informed and more efficient.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We track client attendance, test scores, home visits, and much more in Apricot. Using the reporting feature of Apricot we have been able to correlate our organization's impact to these key metrics and communicate that to our donors.
Jamie Caroland | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The last meeting held with program managers, emphasis was placed on the participants' financial savings habits and how that was being accounted for. Because visual is impactful, especially with graphs, the goal is now to get all savings data accounted for across all programs so that this particular milestone can be addressed regularly. We would like to see the participants on a healthy financial footing when they permanently leave any of the programs.

The most valuable Apricot features:
  1. Robust report designer that can utilize any tier fields
  2. Drilldown capabilities in both designing a report and in running a report
Angela C. Brust-Balogun | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At this point in our Apricot implementation and Organizational journey...Apricot is a tool primarily for data collection related to connecting with and communicating about clients and reporting our outcomes. Translating that data to usable insights is a next level goal.

One small way we have begun using Apricot in our decision making is in determining client eligibility for services. We can report out on whether or not the client meets all of our criteria and has all of the required documents and hold meetings to then determine if they will get invited to enroll.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been able to track how long clients tend to be with us, how they move through the agency's various departments, and what their needs are more accurately. For example, we now can see definitively how a retired person moves from volunteering with us to attending social activities to requesting help in their home to seeking help with choosing long-term care options.
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