Nonprofit review of Bonterra Case Management Apricot Core helping to reduce homelessness
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Overview
What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because…
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What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more…
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Bonterra Case Management?
Case Management by Bonterra is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Bonterra Case Management helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission.
Bonterra Case Management offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows nonprofit organizations to track what matters and follow clients throughout their entire lifecycle in a single, unduplicated record.
With Bonterra Case Management, nonprofits can ensure data integrity through functionality that tracks whether the data in the system is complete, entered correctly, and unduplicated. With drag-and-drop functionality and outcomes management capabilities, Bonterra Case Management helps nonprofit organizations transform more lives for the better.
Bonterra Case Management users get real-time access to their data to facilitate collaboration and insights into program performance. Those insights can then be shared by creating reports within the system to present to organization stakeholders, board members, and funders.
Bonterra Case Management Features
- Supported: Case Management
- Supported: Outcomes Measurement and Management
- Supported: Best Practice Forms and Reports
- Supported: Customizable Forms and Reports
- Supported: Participant Intake
- Supported: Secure Data Environment
- Supported: Smart Form Creation
- Supported: Mobile Compatibility
- Supported: Client Information Portal
- Supported: Client Communication Tools
- Supported: Automated Rules and Alerts
- Supported: Calendar Integrations
- Supported: Workflow Automation
Bonterra Case Management Screenshots
Bonterra Case Management Competitors
Bonterra Case Management Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States of America, Australia, United Kingdom |
| Supported Languages | English |
Bonterra Case Management Downloadables
- Data Sheet: An overview of the Bonterra Case Management comprehensive case management solution.
- Case Study: How ARCHS uses technology to empower their partners with resiliency, creativity, and flexibility.
- Case Study: How Communities in Schools of Tarrant county increased staff productivity and student success using technology that enabled efficiencies of case management data collection and reporting.
- Case Study: How Deaconess Nurse Ministry used technology to provide better service and improved data accuracy and availability.
- Case Study: How Employ Milwaukee utilizes technology to improve service delivery, and increase and manage funding more effectively.
- Case Study: How technology is used by the California, multi-service agency, First 5 Riverside, to empower partnerships that increase family resilience.
Frequently Asked Questions
Salesforce.org Nonprofit Cloud, Bonterra ETO, and ClientTrack by Eccovia are common alternatives for Bonterra Case Management.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Bonterra Case Management are from Small Businesses (1-50 employees).
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Reviews and Ratings
(250)Attribute Ratings
Reviews
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September 14, 2022
Apricot is a Good ROI
- The data that is tracked can be changed as the information needed for grants changes or expands.
- This database works extremely well to track the data needed to show a client's improvement and prove the money was well spent.
- We would not be as effective with outcomes if we used a simple spreadsheet.
- Apricot is the first central database that my organization used, and it has transformed our ability to track and monitor program outcomes, thus transforming the relationship that our programs have with data.
- It has greatly eased the process of reporting to funders and has enabled us to process data into more complex and powerful analytics, which has coincided with increases in grant revenue year over year.
- Apricot has enabled more staff in direct service program positions to access and manage their data, thus defraying the effort placed on data management or Quality Assurance staff.
September 14, 2022
Data roundup.
- Data has led to grant writing.
September 14, 2022
Apricot has made grant reporting a breeze.
- We are better able to track household income for the clients we serve. This is almost always requested in grant applications.
- Employees are able to work from home if needed because it is cloud-based software. This was not possible with our old database system, which was server based.
September 13, 2022
Apricot Review 2022.
- We chose Apricot originally because of its affordability. It has gotten more and more expensive as time goes by.
- We are a Non-Profit agency, so I can't calculate a monetary ROI.
September 12, 2022
Helpful Platform, Could be More Dynamic.
- I'm not sure.
September 12, 2022
Has delivered on its promise.
- It has enabled our organization to include concrete data in narratives, reports, and grant applications.
- Different departments in the org now have a better picture of the work being done by the org as a whole. There is still some work to be done in this area, but overall there has been a big improvement in reducing the impact of siloed teams.
- We now have the ability to use data to inform internal program evaluation and iteration.
September 08, 2022
Good software
- Positive impact is everybody is able to use this software with basic training
- The negative part is this software is not really professional, and it needs to improve and give more accessibility to the organization
September 08, 2022
Good software. Still working through the bumps
- Staff is able to access Apricot wherever because it is cloud-based as opposed to our older system that was on our local network.
- Our agency has overly customized the database and there are many redundant fields that make it difficult to successfully run concise reports.
September 01, 2022
Sold big promises, not lived up to
- +easy to use for nonprofit professionals
- +quick to generate reports to use our own data however we need
- -often slow, has errors more often than expected
September 01, 2022
Apricot is Versatile and Always Improving
- This has definitely reduced the amount of time we have spent doing data entry from hard copies or excel spreadsheets
- This has streamlined our ability to run reports and pull data
June 14, 2022
Wish we could learn all the tools faster!
- It allows us to consistently successfully answer any question about the protection of our client data.
June 01, 2022
New user experience
- Consistent grant awarding.
- Good relationships with grant writers.
- More funding opportunities.
- Visibility of organization on flyers/board meetings.
June 01, 2022
Apricot User
- Ability to run reports quickly saving time.
- Better management of data
- Detailed reports
June 01, 2022
Great Functionality for Non-Profit Storytelling
- Positive impact on our storytelling for grant applications
- Positive impact on our reporting for grants and donors
- Positive impact on staff time and efficiency
- Data Integrity
- End User increase productivity/efficiency
- Reporting
May 31, 2022
Makes the tedious tasks easy and seemless
- I am sure it has saved everyone countless hours of time trying to keep track of everything in the business that would otherwise be disorganized and difficult to sift through.
May 31, 2022
Skeptically Optimistic User
- No positive ROI yet. Thus far it has cost us a lot of extra time and money without much ROI. It's been hard to run reports and we could have done these on excel sheets. We are thinking about going back to using other methods of tracking due to the high cost of the software and training costs. Still undecided
- Cost impact
- Time impact
May 30, 2022
Helpful Data Tracker. Unlimited Customizations
- We have applied for and received two grants that require monthly reports and those are done very quickly now (under an hour to do both) It was also easier to apply for the grants because of it
- We are able to measure the success of our Google Ads that we implemented
- We are able to measure the success of our client process
- We are able to see the weak spots of anything we do because we track every step
- We are able to see what tasks we haven't done and what clients haven't been followed up with properly because of it. Whereas most clients wouldn't have been followed up with properly in the past.
May 26, 2022
Okay enough
Score 7 out of 10
Vetted Review
Verified User
- Maintaining a database that direct service staff is already familiar with.
- Being able to keep some of our data in a secured space.
- Harder to engage all staff in using the database & nondirect service staff rely on other methods of data-keeping.
- Very positive, now we can easily keep track of tenants we have spoken to and also conveniently find out who we need to or have communicated with
May 25, 2022
Apricot Review
- The cost is becoming prohibitive to a small organization.
May 24, 2022
Apricot is As Advised! Great Product that Continues to Expand and Growth with Our Growing Agency
- Streamlined interagency work projects
- Created common language and more awareness of out input and output strategies
- Lessened paper files and streamlined efforts to one place (general clean up of our efforts)
May 23, 2022
A Social Solution you can use!
- Increase in data quality and reporting accuracy
- Increase in students served and services provided in the community
- More detailed, useful performance measure for program evaluation
- Apricot has enabled us to streamline systems and save time, which is a huge deal because we have a lot of reporting.
- Apricot has enabled us to gather accurate stats and data for our organization, which in turn is helping our organization grow.
- Apricot has enabled us to pull data and see where we are doing well in our organization and where we have room for improvement.