Skip to main content
TrustRadius
Arcsight by OpenText

Arcsight by OpenText

Overview

What is Arcsight by OpenText?

A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.

Read more
Recent Reviews

TrustRadius Insights

Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a …
Continue reading

A great SIEM solution

9 out of 10
April 16, 2018
Incentivized
It was being used across the whole IT organization. It fully covers the all of the security and the other IT products in a good way. When …
Continue reading
Read all reviews

Popular Features

View all 13 features
  • Correlation (5)
    9.0
    90%
  • Centralized event and log data collection (5)
    8.0
    80%
  • Event and log normalization/management (5)
    8.0
    80%
  • Deployment flexibility (5)
    6.0
    60%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Arcsight by OpenText?

A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

Alternatives Pricing

What is Microsoft Sentinel?

Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.

What is AlienVault USM?

AlienVault® Unified Security Management® (USM) delivers threat detection, incident response, and compliance management in one unified platform. It is designed to combine all the essential security capabilities needed for effective security monitoring across cloud and on-premises environments,…

Return to navigation

Product Demos

ArcSight Training | ArcSight Online Certification Course | ArcSight Demo - Mindmajix

YouTube
Return to navigation

Features

Security Information and Event Management (SIEM)

Security Information and Event Management is a category of security software that allows security analysts to look at a more comprehensive view of security logs and events than would be possible by looking at the log files of individual, point security tools

5.5
Avg 7.8
Return to navigation

Product Details

What is Arcsight by OpenText?

A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.

Arcsight by OpenText Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.

Reviewers rate Correlation highest, with a score of 9.

The most common users of Arcsight by OpenText are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(33)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a comprehensive database of customer information. According to reviewers, this software streamlines sales processes by providing easy lead tracking, opportunity management, and deal closure. Customers have reported significant improvements in project management capabilities, allowing efficient planning, tracking, and collaboration on tasks and deliverables.

The product's reporting and analytics features have received praise from users for providing valuable insights into business performance and facilitating data-driven decision-making. Reviewers have also emphasized the seamless integration capabilities, which enhance overall productivity and efficiency by connecting with other tools and systems. By automating marketing campaigns, customers have experienced improved lead generation, personalized communication, and increased customer engagement.

For prompt issue resolution, users have relied on the reliable and responsive customer support features. The product's ease of use and intuitive interface have minimized the learning curve for new users, as noted by reviewers. Additionally, inventory management has been streamlined through efficient stock level tracking, order management, and optimization of supply chain operations.

Effective communication, document sharing, and task coordination among team members have been facilitated through the project collaboration features of this product.

User-Friendly Interface: Many users have praised the product for its user-friendly interface, stating that it is easy to navigate and perform tasks efficiently. They have found the interface to be intuitive, allowing them to quickly understand how to use the product without any difficulties. The user-friendly design has greatly contributed to the overall satisfaction of these reviewers.

Helpful Customer Support: Several users have appreciated the helpful customer support provided by the company. They have mentioned that whenever they encountered any issues or had questions about the product, they received prompt assistance from the support team. This positive experience with customer support has enhanced their overall perception of both the product and the company's commitment to providing excellent service.

Intuitive Product Usage: Many reviewers have expressed their satisfaction with how easily they were able to grasp and utilize the product's features. They mentioned that they quickly understood how to use different functionalities without any confusion or steep learning curve. This intuitive usage of the product has been a significant factor in their positive experiences and overall satisfaction.

Disappointing Overall Experience: Several users have expressed their disappointment with the overall experience of the product. They have found it to be underwhelming and unsatisfactory in meeting their expectations.

Lack of Intuitive User Interface: Many users have mentioned frustration with the lack of an intuitive user interface, making it difficult for them to navigate and perform tasks efficiently. This has led to a less than optimal user experience.

Unhelpful Customer Support: Some users have felt that the customer support provided by the company was unhelpful and did not provide satisfactory solutions to their issues. This has left them feeling unsupported and frustrated when seeking assistance.

Attribute Ratings

Reviews

(1-7 of 7)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The overall impact is neutral since it balances the investment and returns.
  • Since it is less expensive compared to its competitors, it is fairly suited in an environment with less expectations and less budget.
  • It does not fit in at all where the security monitoring is at an elevated level and there are routing threat hunting exercises that need to be performed daily.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It helps us a lot which managing security event and incidents.
  • It is also very useful to have a dashboard for an quick overview and scheduled reports for timely checks of all activities.
  • It requires more space and search management to be one of the favorites on the market.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • A few years ago this would have been the best buy on the market but with applications like Splunk I'd say its not giving you as much ROI.
  • Still does the job and gives us a positive ROI as we bought this over 6 years ago.
April 16, 2018

A great SIEM solution

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Logger helps us to decrease incident response times.
  • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
Return to navigation