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Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a …
Overview
What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Recent Reviews
Popular Features
- Correlation (5)9.090%
- Centralized event and log data collection (5)8.080%
- Event and log normalization/management (5)8.080%
- Deployment flexibility (5)6.060%
Reviewer Pros & Cons
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What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Microsoft Sentinel?
Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.
What is Blumira?
Blumira’s cloud SIEM platform offers both automated threat detection and response, enabling organizations of any size to more defend against cybersecurity threats in near real-time. It's goal is to ease the burden of alert fatigue, complexity of log management and lack of IT visibility.
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ArcSight Training | ArcSight Online Certification Course | ArcSight Demo - Mindmajix
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What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Arcsight by OpenText Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Reviewers rate Correlation highest, with a score of 9.
The most common users of Arcsight by OpenText are from Enterprises (1,001+ employees).
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(32)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a comprehensive database of customer information. According to reviewers, this software streamlines sales processes by providing easy lead tracking, opportunity management, and deal closure. Customers have reported significant improvements in project management capabilities, allowing efficient planning, tracking, and collaboration on tasks and deliverables.
The product's reporting and analytics features have received praise from users for providing valuable insights into business performance and facilitating data-driven decision-making. Reviewers have also emphasized the seamless integration capabilities, which enhance overall productivity and efficiency by connecting with other tools and systems. By automating marketing campaigns, customers have experienced improved lead generation, personalized communication, and increased customer engagement.
For prompt issue resolution, users have relied on the reliable and responsive customer support features. The product's ease of use and intuitive interface have minimized the learning curve for new users, as noted by reviewers. Additionally, inventory management has been streamlined through efficient stock level tracking, order management, and optimization of supply chain operations.
Effective communication, document sharing, and task coordination among team members have been facilitated through the project collaboration features of this product.
User-Friendly Interface: Many users have praised the product for its user-friendly interface, stating that it is easy to navigate and perform tasks efficiently. They have found the interface to be intuitive, allowing them to quickly understand how to use the product without any difficulties. The user-friendly design has greatly contributed to the overall satisfaction of these reviewers.
Helpful Customer Support: Several users have appreciated the helpful customer support provided by the company. They have mentioned that whenever they encountered any issues or had questions about the product, they received prompt assistance from the support team. This positive experience with customer support has enhanced their overall perception of both the product and the company's commitment to providing excellent service.
Intuitive Product Usage: Many reviewers have expressed their satisfaction with how easily they were able to grasp and utilize the product's features. They mentioned that they quickly understood how to use different functionalities without any confusion or steep learning curve. This intuitive usage of the product has been a significant factor in their positive experiences and overall satisfaction.
Disappointing Overall Experience: Several users have expressed their disappointment with the overall experience of the product. They have found it to be underwhelming and unsatisfactory in meeting their expectations.
Lack of Intuitive User Interface: Many users have mentioned frustration with the lack of an intuitive user interface, making it difficult for them to navigate and perform tasks efficiently. This has led to a less than optimal user experience.
Unhelpful Customer Support: Some users have felt that the customer support provided by the company was unhelpful and did not provide satisfactory solutions to their issues. This has left them feeling unsupported and frustrated when seeking assistance.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
May 23, 2022
ArcSight - Enterprise Security Manager Review
I use ArcSight ESM to provide security monitoring services to several customers cutting across different verticals like Finance, Oil and Gas, Retail to name a few. Our company is one of the largest Managed Security Services provider in the region and we use multiple SIEM tools to cater to the ever-growing MSSP market and ArcSight Enterprise Security Manager is one of them.
- Industry standard log parsing using CEF (Common Event Format)
- Excellent correlation capabilities
- Good overall vendor support when it comes to supporting on operational issues
- Search times are very slow and this is due to their archaic CORR database, an immediate overhaul is needed
- New plug-ins related to niche features are not rolled out timely, for example feature rich dashboards
- Featured like Machine Learning and Artificial Intelligence which are industry talks are completely missing
57.142857142857146%
5.7
- The overall impact is neutral since it balances the investment and returns.
- Since it is less expensive compared to its competitors, it is fairly suited in an environment with less expectations and less budget.
- It does not fit in at all where the security monitoring is at an elevated level and there are routing threat hunting exercises that need to be performed daily.
December 16, 2019
A good, but complex, SIEM tool
As a managed SOC provider, ArcSight is the base of our SOC team. We deploy event receivers (connectors and brokers) in each of our clients and the data is aggregated on our ESM. We then are able to monitor the client environment from our SOC and investigate incidents in the client environment.
- Really robust tool, as it can expand to millions of EPS.
- Support clustering.
- ArcSight is a really complex tool, but it's not that easy to implement and maintain.
- Troubleshooting issues on ArcSight can be hard if you have a large environment.
55%
5.5
- ArcSight allows us to monitor all of our clients in a centralized environment.
- We had to hire two engineers just to maintain/troubleshoot the Arcsight environment.
December 10, 2019
ArcSight - A better insight security solution
Arcsight is being used in the security department in our organization. It is used as a SIEM (Security Event and Incident Manager) tool in our organization. As any other SIEM tool, we used Arcsight Enterprise security manager for managing security on all of our endpoint devices, It was one of the best and demanding tool at the time we have implemented in our organization and provide a number of features which help us to have a quick check and easy handling of security event and incidents on all the endpoint devices. To be specific, Arcsight Enterprise security manager is used for integrating all endpoint safety management tool be it IPS, IDS, Firewall, Anti-virus etc. and help to reduce the redundant and false-positive alerts which may not be useful from the security perspective and help us to have a quick check of a lot devices in an effective way.
It also help us to check the complete activity that has been perform on any of the endpoint device integrated with it, creating own rule and filters and creating active channel dashboards that help us to keep a vigil watch in case any big event happens on any devices.
It also help us to check the complete activity that has been perform on any of the endpoint device integrated with it, creating own rule and filters and creating active channel dashboards that help us to keep a vigil watch in case any big event happens on any devices.
- Integration with smart logger and ESM to create rules and easy management of the same.
- Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
- There is a storage problem that should be improved for better management.
- There is need to improve the search mechanism.
81.42857142857142%
8.1
- It helps us a lot which managing security event and incidents.
- It is also very useful to have a dashboard for an quick overview and scheduled reports for timely checks of all activities.
- It requires more space and search management to be one of the favorites on the market.
We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.
October 22, 2019
Worth having SIEM Arcsight
Arcsight is used as a whole. Every piece of technology can be integrated with Arcsight & it can be used for monitoring from a security point of view. We can keep track of trends of alerts & configure rules as per our requirements. Whitelisting also can be done which is a very good feature. An overall good tool to work with. Customized connectors can also be built for software/tech that is not supported by HP.
- Data management.
- Security rules.
- Reports can be fetched & scheduled.
- User & role management.
- Storage.
- User console is a bit heavy & takes time for loading.
- Flex development of connector.
93.33333333333334%
9.3
- It's a good SIEM solution. Doesn't have much negative impact.
- Customization is the best part.
- Good reporting features.
- Does require good hardware configuration.
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.