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Arena PLM and QMS

Arena PLM and QMS

Overview

What is Arena PLM and QMS?

Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance…

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Recent Reviews
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Reviewer Pros & Cons

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Pricing

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What is Arena PLM and QMS?

Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance (FDA,…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Arena PLM and QMS?

Arena, a PTC business, helps companies to design, produce, and deliver innovative products with a unified cloud-based PLM and QMS platform. Arena understands modern product companies rely on distributed teams and global supply chains to develop products, ensure regulatory compliance (FDA, ISO, ITAR, EAR, and environmental compliance), and respond to customer demands.


Arena states that they have more than 1,400 global high-tech electronics and medical device customers. Companies with complex products comprised of electrical, mechanical, and software designs need a single system to collaborate in real-time. Arena enables every participant throughout the entire product lifecycle to work together–increasing visibility and traceability. This helps to accelerate new product development (NPD) and new product introduction (NPI) by streamlining processes, automating review cycles, and reducing errors to increase profitability.


Arena PLM and QMS Features

  • Supported: BOM Management
  • Supported: Engineering Change Management
  • Supported: Supply Chain Collaboration
  • Supported: Quality Management
  • Supported: Training Management
  • Supported: 3D Visualization

Arena PLM and QMS Screenshots

Screenshot of Arena Bill of Materials (BOM) Management. Indented BOM displaying "in production" item status.Screenshot of Arena Engineering Change Management.  Engineering Change Order (ECO) approval with redlines.Screenshot of Arena Projects. Project schedule with status and progress.Screenshot of Arena Quality. Quality process showing a Corrective Action Report (CAR) with the issue details, affected items, and resolution progress/status.Screenshot of Arena Requirements. Tracks requirements and related product development issues for a complete product picture.

Arena PLM and QMS Videos

Arena’s product-centric quality management system (QMS) software helps medical device manufacturers to deliver safe and compliant products to market faster. By connecting quality management processes to the product record, Arena helps distributed teams improve visibility and t...
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Arena PLM addresses modern product development challenges by bringing product information, people, and processes together into a single Cloud system to speed product development and commercialization. Through better visibility and enhanced collaboration, internal product teams...
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Arena PLM for AWS GovCloud helps companies that are subject to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) ensure defense-related technologies are controlled, and, if exported, are done so only with proper export licenses.
Siemen's Teamcenter (also sold by SAP), Arena PLM & QMS, and OpenBOM are some of the most preferred product lifecycle management tools by users.

Arena PLM and QMS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Oracle Fusion Cloud PLM, MasterControl Quality Excellence, and Teamcenter are common alternatives for Arena PLM and QMS.

Reviewers rate Support Rating highest, with a score of 9.5.

The most common users of Arena PLM and QMS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(333)

Attribute Ratings

Reviews

(26-50 of 200)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
  • Workflows are intuitive and easy to use.
  • Training is linked to document revs.
  • Projects can be used to capture various elements of the QMS in a way that is intelligently linked to other parts of the system.
  • Additional training tutorials for users to better understand and utilize everything Arena offers.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Provides excellent Help data and videos
  • Search features makes looking up existing changes easy
  • ECOs - cannot Edit fields after Submitting for routing.
  • Connecting NCRs, ECRs and ECOs is difficult.
  • Doesn't allow for up front coolaboration
November 13, 2021

Arena Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows good control of files.
  • Allows good control of items.
  • Allows good sourcing.
  • Needs improved search engine.
  • Needs better report setup.
  • Needs better report options.
November 12, 2021

Arena review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • BOM management
  • File attachment
  • ECO release
  • Allow simple file swap without ECO if no vendor download the file yet
  • Allow ECO release of BOM even if some of the items are not in released stage
November 05, 2021

Works for us!

Zachary Meyer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to update BOMS in Arena
  • It is easy to write NCR's and tie them into any other item or process in Arena
  • Makes it easy to track level 1 training.
  • The Deviation feature is difficult to use. If there is a deviated document, it should be available to grab from the pulldown menu the same way regular revisions are.
  • Sometimes the pages reload over and over again
  • Sometimes, when I have multiple quality process windows open at once, the page refreshes to display the content of a different NCR than the one I submitted just now.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Website loads fast
  • Website is readily available across various platforms (computer, phone, tablet)
  • Files download/upload fast
  • More customization of interface
  • Ability to return to location you last left site at
  • Improving search capability of recently searched items
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Provide a platform for design documents
  • Allow for communication between departments on quality documents
  • Email reminder system
  • Consistency of GUI across different portions of the system
  • The system is a bit slow at transitions while navigating
  • In some cases, the system feels more expansive than is needed
November 01, 2021

Arena PLM Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Document tracking
  • Approver tracking
  • Revision tracking
  • Adding approvers when there is a large number of users is difficult.
  • We should be able to set autofill of document names.
  • Association of change requests to items require a very manual process.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
  • Documents are online, which is far superior to retrieving them by going to look for them physically, you could also retrieve older documents, which for some other companies can be a challenge.
  • Often times it is challenging to find the documents. [In my experience,] I am certain that very frequent users have no issues. [However, in my opinion,] newbies ARE going to find the process cumbersome, clunky, and counter-intuitive.
  • Most places use files or part numbers or title descriptions for finding items. While Arena [PLM and QMS] 'seems' to be able to do this, it is not a quick method [in my opinion]. [In my experience,] I always have to jump through 3 hoops of struggle to get where I want. Please, Please, PLEASE make this more user-friendly!
October 19, 2021

The standard for QMS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Current status of doc
  • Auto reminders for approvers
  • Reminders on training tasks
  • No built-in doc viewer
  • Difficult to compare current revs with previous revs at a glance
  • Difficult to find files if doc number is unknown
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Change Order organization, bringing together crossfunctional people
  • Live status updates of changes
  • Graphical user interface
  • Uniformity in adding files - it is different in a "Item" versus a "change"
  • Change Order interface creates long pages, but edit buttons only at top and bottom
  • Searching between Items, Changes, Training, etc. is difficult for a new user. Involves knowing what files belong to each type.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Very robust in creating and maintaining Bills of Materials (BOM).
  • Intuitive and easy to use ECO & ECR functions.
  • Can keep all the necessary files for an item, including drawings, purchase specs, quotes, etc. in one place.
  • The new version is slow in some browsers (I have tested in Opera, and the speed has decreased with the new update).
  • There could be an option to review a 3D model inside Arena, instead of having to save a 3D model files and open it in CAD software.
  • The interface could be more modern.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Revision Control - keeps things in check to ensure that right files are always being used.
  • Easy User Interface - anyone can use it, even from a non-technical background.
  • User Access control - easy to segregate between types of users to allow access to certain things.
  • Workflow - would be nice to have an automated workflow to remind people to approve things or enter decisions (e.g. in ECOs and Requests)
  • More customization - some templates are locked down and have to use certain fields, without the ability to change or remove them when making templates (e.g. in the Quality world when making a RMA template)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of customization and to establish a Quality system
  • Excellent customer support
  • Easy formatting
  • Auto-generate numbers in a pattern
  • Templates for BOM creation
  • Integration with companies with different Quality system
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Enforcing functional approval to permanent changes to Quality System controlled documents. All affected personnel need to give timely notification and approval for document changes.
  • Expediting the progression of a Change Order to a process document change. In the healthcare industry, it is imperative for the time between decisions and changes to be minimized, and Arena accomplishes this well.
  • Requiring electronic signatures for submitting and approving changes. Tracking of user changes is important for both the internal record and external auditing purposes.
  • The use of multiple workspaces can be more seamless. Sometimes related documents are in different workspaces, and so one must toggle between workspaces to cross-reference documents.
  • Navigation of a Change Order can be difficult when saturated with information in Summary, Item, Files, Approvals>Decisions, and History>Status view. A single view can be dense with information and attribute options.
  • By default, Notices at the top are enabled and can be distracting or unnecessary after one gets accustomed to the software. Perhaps a simplified view layout could be an option to more experienced users.
November 19, 2020

Arena Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • BOM management
  • File legacy and revision management
  • Product sourcing
  • Costing
  • More streamlined copying of BOMs.
  • Improved linking of sourced components.
November 14, 2020

An AREnA with no conflict

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • T process of creating items and change orders, it is easy to use and very clear.
  • Training Videos are very helpful, the help tab is very useful.
  • The interface is very clean and easy on the eyes.
  • Advanced search is very helpful.
  • Drag-and-drop files directly into items.
  • When I try to upload a file into an item and press cancel, then try again to add a different file in that same box and press done, the upload is not successful...I would need to delete that box in order for a the upload to work.
Roy Abrams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Mostly intuitive menu-driven structure.
  • Ability to save a lot of information in a central location.
  • Flexibility on how to organize information.
  • Sometimes the menu-driven structure requires too many steps and layers, making data entry time consuming or hard to find.
  • Customer service could be better. Last time we requested tech support, our sales representative seemed somewhat impatient and uncooperative. Afterwards, we have been avoiding customer support.
  • Training workspace should have a large watermark on the screen or something else that makes it evident that you are not working in the official work space. On a few occasions, colleagues, including myself, accidentally signed into training work space without realizing it. I was afraid we lost months of important data.
  • An internal,network backup. The cloud based system is usually nice, but we lose access to important i nformation during internet outages. We lose internet about 2 hours a week.
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