Aruba Networks Wireless LAN (WLAN) Reviews

60 Ratings
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Score 8.8 out of 100

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Reviews (1-5 of 5)

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September 12, 2020
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

8
Aruba Wireless Network support has always been reliable and great to work with. There was a period during the HPE acquisition of Aruba Wireless where getting in touch with an engineer took somewhat longer than usual, but it still was not a huge issue. The most difficult part of the merger was getting an accurate view of our inventory according to HPE Aruba as they were merging/choosing a system to host all of that information.
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April 23, 2020
Bruno Carvalho | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
It is a reliable and complete solution for providing wireless network to users. I had no technical problems during those years. The Aruba controller and access points have always worked very well and we have greatly improved the relationship with customers and we now have absolute control over the wireless network traffic. It has quality assurance and support with efficient service as well.
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March 10, 2020
Mikel Seidl | TrustRadius Reviewer
Score 7 out of 10
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Support Rating

5
Aruba support used to be some of the best in the business. Since the acquisition by HP a few years ago, Aruba support has suffered the same failing as most other HP products. Support is easy to call, but can be extremely hard to work with and requires patience as you will be on hold for a minimum of a half-hour over the course of the call.
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February 12, 2020
Matthew Haineault | TrustRadius Reviewer
Score 8 out of 10
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Support Rating

6
The support could be a little better. I think customer service could be a bit faster when helping you. They could provide feedback a bit faster. The documentation that comes with the products could be better. Some of the documentation did not even pertain to the equipment that I was using. The documentation could narrow focus on the specific products.
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December 07, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
Aruba has awesome support. Every time I call I get to talk to someone fairly quickly. Rarely have I had to escalate the issue; the support people I have talked to seem very competent and are helpful. Most cases are resolved quickly. Aruba has a huge online support site and most questions and issues can be solved via it.
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Aruba Networks Wireless LAN (WLAN) Scorecard Summary

What is Aruba Networks Wireless LAN (WLAN)?

Aruba Networks offers wireless LAN (WLAN) solutions via its variety of wireless access points.
Categories:  Wireless LAN

Aruba Networks Wireless LAN (WLAN) Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Aruba Networks Wireless LAN (WLAN)?

Aruba Networks offers wireless LAN (WLAN) solutions via its variety of wireless access points.

What is Aruba Networks Wireless LAN (WLAN)'s best feature?

Reviewers rate Support Rating highest, with a score of 7.2.

Who uses Aruba Networks Wireless LAN (WLAN)?

The most common users of Aruba Networks Wireless LAN (WLAN) are from Mid-size Companies and the Information Technology & Services industry.