The Good and the Bad!
We use Ascentis HR for our "system of record", ESS, open enrollment, etc. We are just starting to learn and use Performance Management, …
Overview
What is Ascentis (discontinued)?
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.
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- Update personal information (151)8.686%
- Pre-built reports (142)7.575%
- Employment history (140)7.373%
- Report builder (144)7.070%
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What is Ascentis (discontinued)?
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.
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ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is Rippling?
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…
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What is Ascentis (discontinued)?
Ascentis was an a-la carte full suite workforce management (WFM) technology platform and human capital solutions. Ascentis WFM provided time and attendance solutions that provided clients with scheduling, compliance, complex calculations, and time collection options. The HCM suite, included a fully a-la carte solution.
Ascentis was acquired by UKG in March of 2022. The service will be discontinued.
Ascentis was acquired by UKG in March of 2022. The service will be discontinued.
Ascentis (discontinued) Screenshots
Ascentis (discontinued) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Ascentis HR uses web-based management programs to help automate complex HR processes. Ascentis’ other services included customizable payroll, time and attendance and recruiting modules. Ascentis was acquired by UKG in March of 2022, and will be discontinued.
Reviewers rate Direct deposit files highest, with a score of 9.2.
The most common users of Ascentis (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(323)Attribute Ratings
Reviews
(26-50 of 164)Companies can't remove reviews or game the system. Here's why
December 01, 2020
Ascentis = BEST HRIS System Around!
We use Ascentis across our company as our HRIS. We (in HR) are completely paperless, and were able to do so because of the Ascentis system! We were the first "group" in our organization to complete this task, and the ease of scanning and saving documents in Ascentis took time but wasn't difficult. We now have employees scan and save documents in the system as well. We use TimeKeeper and Recruiting, and now complete our Open Enrollment in the system too.
- Ascentis is VERY user friendly! I conduct all New Hire orientations, and make sure our new employees are familiar and comfortable with the system. Rarely do I get a call back with questions.
- The Ascentis Support Team is always very prompt and helpful when we have questions. We usually get a response and get our problem or questions resolved within the day.
- We LOVE the homepage and widget function. We communicate all important info. on the homepage, and have included countdown widgets, links, etc. The homepage is a very easy set-up, and allows employees to utilize in place of a newsletter, etc.
- The new reporting system is amazing and very easy to use! Makes running quick analysis reports a breeze!
- It would be great if on the new platform, you could look up employees by hire date, as we used to use that function all the time on the old desktop.
- Some of our new hires have had issues uploading an employee photo during the onboarding process - maybe a bit of user error, but it does seem to puzzle them - maybe a way (I'm not sure if there is one) to make this easier?
December 01, 2020
User-Friendly Product with Great Support
We use Ascentis across the entire organization for HR, Payroll, Timekeeping, and ACA
- Support
- User-Friendly
- Reporting
- Tax Department
December 01, 2020
Not a fan
Ascentis is used to process payroll, for employee recruitment, and benefits management throughout our entire organization
- The dashboards are easy to interpret
- Creating Ad Hoc Reports is difficult and not intuitive
- Recruitment has too much back and forth as you process a new hire
- Moving between Timekeeper and Payroll is awkward
- Information in ESS is difficult to find and not located in a logical place
December 01, 2020
Ascentis #1
We are currently using Ascentis for HR, Payroll and Timekeeper. Yes, it's being used across our organization. It helps with keeping up with employees time, attendance and tips. It is user friendly for the employees to keep up with address, phone, exemptions and filing status changes without having to email HR in order to do this.
- Notifies employees on submitting their timesheets
- Error if an employees forget to clock in or out
- Downloading Timesheets into Payroll is super fast
- Time Management with Ascentis is great
- It would be nice if termed employees can still see paychecks and W2s
- Quarterly filings are done automatically
- Payroll in the web to flow easier
December 01, 2020
Ascentis Review
We use Ascentis across the whole organization for Payroll, Novatime timeclock, and employee self service for benefits, paystubs, and information. Currently working on getting performance, succession, FMLA and 360 ready for employee use.
- Customer Services is always available and willing to help with any issues.
- Any payroll problems are resolved quickly
- Report Creation is not very user friendly, its hard to find reports you need as standard so need to create which requires some training. Reports are not easily created.
- Does not easily flow from one employee to the next always need to exit from employee currently working on and search for next one. It would be easier to have an arrow to skip to next employee
December 01, 2020
Ascentis is a good HRIs and Payroll solution for our Org!!!
Ascentis supports our entire org for the purpose of HRIS and payroll.
- Employee Self Service
- Recruiting
- Payroll
- Optimize the recruiting module to have more streamline and efficient processes implemented.
- Running reports to be more user friendly
- Implement an HR Sandbox
December 01, 2020
Robust menu of a la carte subscriptions
We use Ascentis across the entire organization. We have the Human Resource, payroll, time and attendance and performance modules.
- Customer Service
- Updating according to changes in regulation
- HR Module easy to use
- NOVA time
- Time Keeper Hard to Use
- Time Keeper terrible FMLA Module
- Time Keeper confusing configuration
- Would like to have a dedicated customer service support person, instead of a call center
November 20, 2020
Ascentis Review
My company, along with the other OpCos, have implemented Ascentis as our HR Management System. It houses all of our employee records and process that has to do with employees. We are using it company wide for the HR Database and will soon be adding the performance piece for management to utilize. The HRIS removes all the paper that goes in and out of employee files: corrective action, status changes, promotions, pay changes, new hires and terminations and also gives the employee the ability to make their own changes on their personal file. We have setup this system to help streamline our growing company and make it easier for both employees and managers to access and manager files.
- Ease of use - Admin and User
- Easy to learn
- Everything in one location
- Able to add links for other tools
- Some features are still not available that are advertised - self upload of pictures, personal employee 3
- Having Front and Back-end configuration. Some features only available on one or the other
- Different point of contact for implementation/training verse having one person to work with
November 19, 2020
Looking for a payroll system that does it all? Look no more!
We use Ascentis across our whole organization. We use it for our HRIS system as well as our payroll service. It helps having everything in one place. Also, the support team is extremely helpful and always just a call away. I have used other HRIS/payroll companies that make it nearly impossible to get an answer right away!
- Support
- Training section
- Payroll
- More instructions on the web instead of having to call support.
November 12, 2020
Overall gets it done
We used Ascentis across our organization. It is used for time clock services including an points for attendance process. We also use the HR, Benefits and Learning & Development modules. This allows us to automate information as well as provides us opportunities to use the system processes rather than creating manual processes.
- Flexibility of the HR Module
- The homepage / dashboard is great as an administrator
- Benefits is pretty easy to use
- L& D module needs more flexibility and options
- clunky between Ascentis and the NovaTime modules - not cohesive enough
- finish putting everything out under the web interface, I don't ever want to have to log into the desktop option
November 11, 2020
What a true recruiter thinks of Ascentis as a tool
I am using the recruiting module of Ascentis, our company uses the HR module and payroll module. With the help of the Ascentis team we are just now working on them working in conjunction. For the recruiting side it helps with our applicant tracking and allowing better communication with the applicant.
- Applicant tracking
- Posting of open positions in one place
- Tracking of open positions
- Quick and efficient communication with applicants
- We had little or no guidance at the beginning, that has changed now that we have a team helping us.
November 08, 2020
Ascentis--Better for Smaller Companies
Ascentis is our HR system--applicant tracking, learning management, performance management, payroll, and HRIS.
- Learning management has an extensive course catalog
- HRIS interface
- LMS management is not intuitive and is clunky
- Too much reliance on support to do basic things in recruiting that admins should be able to do. Example: In the ATS, you can't even delete email templates, look up an applicant's username/help them reset their username/password, etc.
- Unreliable, slow response from support
As a growing company, we decided we needed an integrated system. Ascentis has allowed us to do our own recruiting, onboarding, HR management ie benefits, compensation, etc., employee self-service plus our payroll. Implementation was longer than expected but the system works very well. Customer service is very helpful and responsive. I highly recommend Ascentis.
- Training
- Customization
- Pricing
- Long implementation
- Ceridian takes 6 weeks to complete quarterly reports
- I always have to ask for my tax returns, they should be sent automatically or available through the payroll reports
October 13, 2020
Lots of possibilities
We use it for timekeeping, payroll, benefits, and working on recruiting. We are not yet making good use of creating ad hoc reports as the process is not as simple as it seemed to be during demos. Presently, I and others lookup individuals or situations, but I have only used it for one report, and that one I exported to Excel and manipulated the data I needed that way vs parsing it from the Ascentis database. It has done an adequate but not seamless job of replacing paper timesheets, but we are still having to modify rules to make it work the way we need it to.
- Houses many pieces of data
- Produces payroll well
- Maneuvering through the system could be more intuitive.
- Producing ad hoc reports has been complicated.
- Recruiting implementation has been challenging.
October 12, 2020
Ascentis for Payroll
We use Ascentis for HR, Payroll, Benefits, Performance, and Recruiting. It addresses all HR functions that we need to perform on a day to day basis.
- They have a lot of trainings to help with support of their products.
- They give a point person to go to for help with the different products.
- Customer service reps are always friendly and try to solve whatever questions arise.
- Would be nice if products could be more company-specific and not generalized to everyone
- Sometimes it takes a long time to get an answer to a technical question with the software.
October 12, 2020
Good recruiting software!
Ascentis is being used across the whole organization. Almost every employee uses it for their timesheets. HR (my branch) uses it to keep track of potential employees that have applied to open requisitions. We use it quite a bit in HR.
- Keeps track of new applicants and statuses as they go along the hiring process. This is great because it streamlines the on-boarding process for us.
- Allows each employee to use the timekeeper so we can keep track of hours worked, etc.
- It would be very helpful if Ascentis displayed the pay that employees receive so they know what to expect when payday comes.
- It would also be good if the accrued PTO were visible to employees.
October 08, 2020
Happy with Ascentis
We use Ascentis HR across the organization. The majority of our employees are only using Employee Self Service. They can access their pay stubs, make changes to their tax withholdings, make demographic changes, and view their accrued PTO. Our HR department uses Ascentis HR every day for tracking PTO, upload documents to employee files, benefits enrollment, recruiting, and employee evaluation/ performance.
- We like the timekeeping capabilities. It lets employees know when they are approaching hours and seeing their weekly summary breakdown is helpful. It is very easy for our employees to navigate.
- The dashboard is fun and the widgets are a great way to keep all of our employees undated and informed.
- Ascentis support is wonderful too, they have been very helpful and very quick to respond every time we have reached out.
- Ascentis offers so many reports which is great. However, I find it sometimes difficult to navigate what reports I need!
- We have had multiple issues trying to upload during payroll processing when we have staff with too many transactions on their timesheet. Also sometimes our differentials do not work like they should.
September 30, 2020
Strong Potential!
Ascentis is our new HRIS and Payroll system for our company. It combined HR, Payroll, and Recruiting systems to gain efficiencies.
- Self service has some good features.
- Directory is nice addition.
- Customer service is good.
- Need to move to a single sign on and not hop between systems.
- Need to fully integrate Timekeeper and not treat it like another company.
- Need to be more transparent about how long it takes to make minor software adjustments.
- Need to focus on mobile app ASAP so it doesn't look like all users are hourly staff.
- Need to allow for more customization without charging extra fees.
- Need to quit nickel and diming all minor things during the implementation phase.
September 30, 2020
Not happy with my purchase
We use Ascentis company-wide for recruiting, applicant tracking, onboarding, benefits administration, HR administration, payroll, and training.
- Payroll is timely and easy to use.
- Web interface is difficult to navigate. Menu organization is not logical or intuitive.
- Benefit calculations does not support age banding for children.
- The mobile app will not work for users that have single sign on (SSO).
- Learning Management System (LMS) for training is buggy.
- The recruiting module is cumbersome.
- This is not an integrated system It is a bunch of separate software products that have been patched together by building data interfaces between the various software pieces.
September 06, 2020
Great Product!
We use Ascentis across the entire organization as our HR, Payroll, and Timekeeping platforms.
- Customer service is very responsive.
- Ability to customize
- Reports
- Better user interface
September 04, 2020
All-In-One HRIS with Exceptional Support
Upon arriving at my organization over a year ago we did not have any real HRIS. We used Access as our employee database and we certainly weren't maximizing its potential. We used Tracksmart for tracking attendance and PTO, Benefitmall for processing payroll and ACA, another system/third party for benefits management, and an outdated performance improvement system that was no longer supported.
With Ascentis I've been able to introduce my organization to a one-stop shop. Along with being able to manage all of the previously mentioned tasks in one system, I have the privilege of creating a newsletter sort of platform on our employee self-service portal that's much like a internal Intranet, but with so much color and pizazz. This feature has proven to be a HIT!! It has allowed for a decrease in emails from HR and paper posters and more transparency as I'm able to share with the staff the documents that are in their file.
They have the ability to start the process of making changes from their desk instead of coming to the HR Dept.; of course HR still approves the changes, because they upload the supporting documentation as well. The fact that Ascentis required so much hands-on from me, at first, was frustrating, but now I appreciate it all the more. I know my system, the data that's in it, and it was all customized by me. I can only hope that everyone at Ascentis is as great as the team members I've had the privilege of working with: Jeff Hansen, Tina Byrnes, and although he's with Novatime, David Chang is one of a kind!!!!
With Ascentis I've been able to introduce my organization to a one-stop shop. Along with being able to manage all of the previously mentioned tasks in one system, I have the privilege of creating a newsletter sort of platform on our employee self-service portal that's much like a internal Intranet, but with so much color and pizazz. This feature has proven to be a HIT!! It has allowed for a decrease in emails from HR and paper posters and more transparency as I'm able to share with the staff the documents that are in their file.
They have the ability to start the process of making changes from their desk instead of coming to the HR Dept.; of course HR still approves the changes, because they upload the supporting documentation as well. The fact that Ascentis required so much hands-on from me, at first, was frustrating, but now I appreciate it all the more. I know my system, the data that's in it, and it was all customized by me. I can only hope that everyone at Ascentis is as great as the team members I've had the privilege of working with: Jeff Hansen, Tina Byrnes, and although he's with Novatime, David Chang is one of a kind!!!!
- User Friendly
- Customization
- Data Flow
- Improve the help guide so that I don't have to call tech support with each question
August 30, 2020
Ascentis improved the reputation of our HR department
Ascentis is both our HRIS and payroll timekeeping system. We use it from onboarding throughout the life cycle of an employee. By having information in a single place, we no longer have to maintain separate databases for HR, training, and benefits. The new employees adapt quickly because they use the system from day one.
- Timekeeping is best in class, reducing errors and manual checks
- Benefits enrollment and file feeds to the carriers
- Ability to customize workflows for our company
- Report writing does not combine HR data and payroll data well. Good reports but not always exactly what we need
- Support is good but specialists are not as well versed in the entire product as I would like.
- HTML skills needed to set up a nice home page for our company.
August 26, 2020
One of the best in the industry!
We use Ascentis as our HRIS/Payroll system. It is used by both HR and Payroll departments. It is also used by employees as employee self service system.
- Ascentis has a top notch customer service
- The system is customizable to our needs
- They listen to their clients for suggestions and improvements
- HR, Payroll, Timekeeping, Recruiting are fully intergrated
- The company provides regular educational webinars and news updates
- A few minor things within the HR system could be improved but it's not a deal breaker
August 25, 2020
Ascentis - What Every HR Department Needs
Ascentis is utilized by the Human Resource Department. Manager Self-Service and Employee Self-Service are utilized throughout the organization.
- Captures employee data
- Provides robust reports
- Ease of utilization
- Great customer support
- Not all employee data can be done through self-service if not utilizing payroll service
- Calendar should be available for ALL to see
- Older leave approvals/requests should be archived
August 11, 2020
Fantastic support! Product is improving.
We use Ascentis across the organization for our HRIS. We use it for recruiting, HR/benefits, payroll, performance, and talent management.
- Ascentis has amazing support. They are quick to respond to emails and the people on the phone are always very helpful.
- They are constantly making improvements. I can tell that they are investing in their product and trying to make it more up to date.
- Their implementation is fantastic. Individual meetings are held with product teams that walk you through every step.
- Having multiple databases and websites is not ideal. Updating something as simple as a job title requires the use of multiple applications including payroll, payroll bridge, and a remote desktop.
- In addition to multiple databases, their recruiting is not their own application. This creates challenges as the setup and support is a different process than the rest of the HRIS.