Ascentis Reviews

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Score 7.2 out of 101

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Reviews (76-100 of 117)

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April 13, 2018

Ascentis Experience

Score 3 out of 10
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Likelihood to Recommend

For small companies, like less than 300 employees, Ascentis HR would be great! For larger companies, a system with more automation capabilities, more robust support services and more system adaptability would be better.
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Score 3 out of 10
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Ascentis has some good points but overall we have been VERY disappointed with this HRIS. We were sold something that doesn't look like the product we received. The customer support has been VERY slow to respond and the excuse was always the same "well, it's ACA season so..." We have been disappointed in the implementation process as well. Most of the implementation was done by us, a 2 person HR team, which took up HOURS of time.
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April 06, 2018

Got Ascentis!

Score 8 out of 10
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Likelihood to Recommend

Ascentis would be well suited for organizations looking to capture and store HR records. Get rid of the paper!

Ascentis HR would not be for small companies with few employees. The initial data entry and set up is time consuming.

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Score 8 out of 10
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Likelihood to Recommend

Ascentis truly helps with all of our HR needs and can let us track items down to the smallest of details. I am new to learning the complexities of this system and am able to add/enter/change information as needed.

One are that is a struggle is having to add new information, it is easy to accidentally change existing information which is a problem for a new user. If you start to change anything on an individuals screen, you have to select "new" or "change" to get a new screen. If you don't, you're basically changing existing data that is supposed to stay there as past history. Very scary to navigate and not change information accidentally. Existing data in system should be locked and come up with a warning "are you sure you want to change this?"
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April 06, 2018

Ascentis HR Review

Score 1 out of 10
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Likelihood to Recommend

If someone were procuring a new HRI administration system I would not likely recommend Ascentis, there are newer cloud-based technologies which are easier to use and more reliable. If it was a small business looking for a cost-effective but not perfect solution it could be okay.
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March 23, 2018

Ascentis Review

Score 6 out of 10
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Likelihood to Recommend

If you have no HRIS and want to go electronic, it's a basic system that will capture the basic information that you need. If you want something that looks cool and is fancy, don't go there.
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Score 8 out of 10
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Likelihood to Recommend

Ascentis HR is really a great system, customer support and the overall system for an admin user is excellent. However, some of the employee and supervisor tools are not as user-friendly and need to be "dummy proof". An example is putting in and approving PTO. The employee has to click a button called "refresh" to push the information over to modify the hours. Refresh is a word often used to explain clearing the current data to start over, so it is one of the number one questions I get. A more intuitive word like "push", "forward" or "next" would be better understood to move the data forward in the process. On the supervisor side they have to select the pay period the PTO is requested in to approve the time, again often this is not intuitive for the supervisor so they believe the PTO is not in the system or lost, a better method would be allowing the user to see all pending approvals and not just those in that date range.
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March 21, 2018

Lacking System

Score 1 out of 10
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Likelihood to Recommend

It'd really benefit from being completely in the cloud. The performance piece would benefit from being completely reworked. It'd really benefit from having everything in one place as opposed to multiple logins (Remote desktop is not ideal and is outdated).
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March 16, 2018

Ascentis relationship

Score 7 out of 10
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Likelihood to Recommend

Well suited for larger companies.

Less appropriate for small companies such as those with age rated benefits. The open enrollment setup is more labor intensive than necessary when you have a small group.

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Score 1 out of 10
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Likelihood to Recommend

Cannot stress more that an integrated system is needed. They are working toward getting information on the web, but right now it is necessary to sign on to their platform to use the system. Sign on to payroll separately. Movement between HR and payroll is not always what is expected. Very bulky. Ascentis also does not have the bells and whistles that other HR/Payroll systems have.
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Score 7 out of 10
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Likelihood to Recommend

Ascentis, like all HRIS, has pros and cons. For those looking for an HCM with lots of customization opportunity and great client support, Ascentis is a great option. On the other hand, until Ascentis changes to a web-based design over the current remote desktop version, those with Apple computers will experience some technical issues. Lastly, we have yet to fully integrate and use their ATS/recruitment module, but so far we feel the software features don't meet our expectations.

As an organization with only one location and a fairly small number of open positions at any given time, we do not like the candidate portal and the use of the "search" function. We would prefer to have more customization in this area.
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Score 1 out of 10
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Likelihood to Recommend

Small companies that do not need a robust system. Company that prefers customization vs. plug and play for needs. Manual entry as some things do not flow from the ESS, or Payroll to the system. The flow from one system to the next can be confusing for the users. All aides are videos with very minimal documentation that users can reference.
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March 05, 2018

Disappointed

Score 1 out of 10
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Likelihood to Recommend

The employee self service portal has gone over well with our employees and Ascentis has done a good job on that aspect of their product. If you only purchase the HR product of Ascentis, then it may be more beneficial that what you currently have, but be prepared to have little to no support when needed.
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February 26, 2018

Getting There

Score 7 out of 10
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Likelihood to Recommend

Good - Ability to crate tabs specific to our company and industry. Adding 401(k) and ESOP eligibility tabs for Years of Service, notification, Although, why don't these exist ?

Bad - size of the notes boxes and being unable to read what is in them. Cannot expand

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Score 7 out of 10
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Likelihood to Recommend

It is well suited for companies looking for an online solution to keeping employee records. It is probably best for companies with at least 100 employees because of the cost of the product but it pays for itself with the time you will save and the increased level of organization you will be able to have. It is especially useful if you have a small HR staff with a variety of roles.
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February 20, 2018

Ascentis HR

Score 8 out of 10
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Likelihood to Recommend

Ascentis HR meets our needs for an HRIS, so I would recommend like companies (similar in size) to evaluate to see if Ascentis HR would be a solution.
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Score 9 out of 10
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Likelihood to Recommend

I believe Ascentis HR serves our company well in all aspects, however, the reporting could be done better. Setting up a report for the first time can take upwards of 15 minutes, even when drawing the simplest of information. Once the report has been set up, running can take as little as 2 minutes, still however, you are required to click through all options of the reporting wizard before being able to generate the report.
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April 06, 2018

Ascentis Review

Score 7 out of 10
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Likelihood to Recommend

We do not use it for payroll preparation, which would be the best way to use the system. It doesn't quite match our payroll system for input.
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March 20, 2018

Ascentis HR Review

Score 8 out of 10
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Likelihood to Recommend

It's well suited for managing time off requests and for managers to view employee information. For our purposes, we don't need it for payroll or some of the other functions.
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Feature Scorecard Summary

Employee demographic data (96)
8.1
Employment history (100)
7.8
Job profiles and administration (89)
7.1
Workflow for transfers, promotions, pay raises, etc. (91)
6.7
Organizational charting (62)
5.9
Organization and location management (79)
7.3
Compliance data (COBRA, OSHA, etc.) (76)
6.8
Pay calculation (79)
8.2
Support for external payroll vendors (43)
7.5
Benefit plan administration (74)
6.9
Direct deposit files (71)
8.7
Salary revision and increment management (66)
7.3
Reimbursement management (33)
6.5
Approval workflow (64)
7.4
Balance details (65)
7.6
Annual carry-forward and encashment (59)
7.7
View and generate pay and benefit information (97)
8.0
Update personal information (107)
8.3
View company policy documentation (81)
7.4
Employee recognition (44)
6.8
View job history (74)
7.2
Tracking of all physical assets (22)
5.9
Report builder (102)
6.5
Pre-built reports (100)
6.5
Ability to combine HR data with external data (52)
5.7
New hire portal (68)
7.3
Manager tracking tools (51)
6.8
Corporate goal setting (33)
6.4
Individual goal setting (37)
6.5
Line-of sight-visibility (29)
6.2
Performance tracking (38)
6.3
Performance plans (40)
6.2
Performance improvement plans (34)
6.2
Review status tracking (41)
6.2
Review reminders (40)
6.1
Multiple review frequency (37)
5.1
Create succession plans/pools (15)
5.1
Candidate ranking (15)
5.4
Candidate search (18)
6.3
Candidate development (17)
5.1
Job Requisition Management (55)
7.4
Company Website Posting (51)
7.7
Publish to Social Media (41)
6.7
Job Search Site Posting (44)
6.8
Duplicate Candidate Prevention (38)
5.8
Applicant Tracking (53)
7.5
Notifications and Alerts (45)
6.6

About Ascentis

Ascentis invites the user to start anywhere and add anytime, what they describe as their industry-leading a-la carte full suite human capital management (HCM) technology platform and workforce management solutions, that are supported by the company's ongoing commitment to delivering what they boast is an unsurpassed client experience. Ascentis’ technology modules work independently or together to meet the needs of each client, wherever they are in the HCM journey.

Ascentis Competitors

Ascentis Technical Details

Operating Systems: Unspecified
Mobile Application:No