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Piano Analytics

Piano Analytics
Formerly AT Internet

Overview

What is Piano Analytics?

Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to…

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Recent Reviews

TrustRadius Insights

Powerful Query Builder: Users have praised AT Internet for its powerful query builder, which allows for almost limitless flexibility in …
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Best Analytics tool for customers

8 out of 10
February 06, 2022
AT Internet is utilized by Marketing Digital group and furthermore Communication teams. AT Internet is utilized to break down the conduct …
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Using AT Internet

8 out of 10
October 20, 2021
Incentivized
ATI is integrated with our digital platforms. Our clients are set up with ATI access and can easily run our templated, customized reports. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Business

$430

Cloud
per server calls consumption

Premium

Contact us

Cloud
per server calls consumption

Entry-level set up fee?

  • $430 per server calls consumption
    Optional
For the latest information on pricing, visithttps://www.atinternet.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Harnessing Data Science with Certace & Piano Analytics / AT Internet

YouTube

Exploring with Piano (AT Internet) Analytics Suite

YouTube

What makes Piano Analytics / AT Internet unique?

YouTube
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Product Details

What is Piano Analytics?

Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution accessible to everyone, whether they’re business users, analysts, or data scientists.

Piano Analytics Screenshots

Screenshot of Analytics Suite Delta - ExplorerScreenshot of Analytics Suite Delta - Traffic SourcesScreenshot of Analytics Suite Delta - AttributionScreenshot of Analytics Suite Delta - AXON PredictionsScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - Traffic sources breakdownScreenshot of Analytics Suite Delta - Watcher AlertsScreenshot of Analytics Suite Delta - Data Query

Piano Analytics Videos

Unlocking data's full potential with Piano Analytics (AT Internet)
Piano (AT Internet) Analytics Suite is a gamechanging tool for data experts.
The Piano (AT Internet) Analytics Suite for marketing professionals is used to measure & improve acquisition ROI, as well as optimise & personalise campaigns.
Piano (AT Internet) Analytics Suite for product teams provides a full understanding of how products are being used to help personalise content, products & communication.
Piano (AT Internet) Analytics Suite for Executives provides a single point of truth to unify teams around data and follow KPIs in real time.

Piano Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesFrench, English, German, Spanish.

Piano Analytics Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(237)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided the following recommendations for AT Internet:

  • AT Internet is perfect for tracking analytics and statistics for a website. It is highly suitable for monitoring visits and link interactions, allowing users to gain valuable insights into their website's performance.
  • Users appreciate the ability of AT Internet to present data in readable formats and customizable graphics. The visual representation of information makes it easier for users to interpret and share the data with others.
  • However, some caution that AT Internet may not be ideal for organizations where people are not trained on these types of tools. They mention that the platform can be difficult to use and understand, particularly for individuals who are not familiar with analytics software.

Overall, users recommend AT Internet as a powerful tool for tracking web analytics and presenting data in user-friendly formats. Proper training or familiarity with similar tools may be necessary to fully utilize its capabilities.

Attribute Ratings

Reviews

(1-25 of 120)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
  • It assists with following the conduct of clients when we make item developments.
  • AT Internet is utilized to break down the conduct of workers on another web and Android application project.
  • It is an investigation device, that empowers us to see client ventures, screen advanced KPIs, and once again use the information for promoting purposes.
  • Not Sure
December 06, 2021

Good Query Builder

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Raw data export feature is amazing.
  • The query editor is pretty slow.
  • The analysis also takes long time to load.
  • The dashboard-building tool doesn't provide the best UX.
October 20, 2021

Using AT Internet

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Tracks clicks
  • Tracks opens
  • Tracks geolocation
  • Tracks device type (desktop or mobile)
  • Better tutorials for first time users
  • Limit the visibility option, to control what the end user sees when logged-in
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Consulting services, fast support, & "Help" functionality for users
  • Intuitive and easy-to- use web interface
  • Price management (i.e., not comparable to Google)
  • Innovative solutions (make use of AI in some analyses, which is getting better and better)
  • Possibility of segmentation for analysis (i.e., segment users based on their IP address or their type of device)
  • Possibility of "templates" (i.e., when setting up new domains in the tool or for example when creating dashboards)
  • User management / user concept -- setup of the organization and user structure
Didier de Failly | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Near real time data (< 5 mins)
  • Cross site customer journey
  • Custom variables
  • Data drilling through Data Query or API
  • Showing a tree-map customer journey towards a specific page
  • UX heat maps are missing
  • The customer journey module needs more qualitative insights such as the time spent between 2 steps
  • WE HAVE A BIG ISSUE REGARDING THE MIGRATION FROM THE CURRENT VERSION TO THEIR DELTA SUITE
  • All the current analysis and dashboard need to be rebuilt on Delta, with no automation tool
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • General overview of the use and audience.
  • Trend comparison using various metrics.
  • Very good filtering system.
  • The UI: User interface is not very great.
  • Pre-loaded templates of analytics and filters.
  • Comparison with competitors.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Compliance with the EU Cookie Regulation (DPRG) / Data confidentiality
  • Automatic custom reporting
  • Team support always available
  • Content > Pages : be able to filter URLS
  • Tag Commander interface (not easy to use)
  • Sometimes lacks ergonomics
  • I may not use AT Internet enough to find fault with it (I also use GA)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allows a clear view of the Customer Journey on our websites.
  • Gives a good overview of the nationality of our users.
  • Gives the opportunity to see what are really the most useful pages of our website so that we can "cancel" those which are clearly not consulted.
  • Not so easy to make difference between users who are inside the company and those who come from other entities.
  • Some concept such as "taux de rebond" are not so easily explained.
  • Not so easy to rename the name of the pages consulted. For instance, if I have tagged a page as "Landing Page" but afterward I feel the name as misleading, I must ask my IT to change the name (ie "Home Page") but can't do it myself.
Uwe Gobbers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Dedicated support: AT Internet really cares for its customers. When things get stuck for some reason you'll get addressed pro-actively.
  • Quality: The platform hardly ever seems to have breaks. It feels stable and reliable.
  • Do-it-yourself: After attending a training anyone should be able to set up their own dashboards or to conduct sophisticated research.
  • Confusing properties: Sometimes you don't exactly know which property to use in a specific case because there are so many. This can end up in trial & error routines.
  • Performance: It's tons of data for sure. Processing these data sometimes takes very long. The new data foundation DELTA brings some improvements to this issue, though.
  • Pricing: it's a professional software solution and not Google Analytics. It comes with some significant costs. And you'll spend extra money on professional services for training and implementations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User support
  • Cross-site analysis / aggregated view of all products
  • Data Query 3 is easy to user
  • Sequential segmentation
  • No SQL entry in the UI for advanced use cases
  • Not everything can be enriched/all parts of ATI tags align with each other
  • Can't easily import my own data
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • general data restitution
  • precise data recovery
  • intuitive curves in Explorer
  • [I feel it has] very poor export management (Rest API, .csv, .iqy, etc.)
  • [I believe it has] poor documentation on exports, lack of explanation, precision and examples
  • Not very intuitive interface for dimension and metric filters [in my experience]
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • AT Internet allows to create personalised dashboards.
  • There is an expert team which can help us through a hotline, they are available, it is not only an analytics tool (such as Google, you can use their tool but you are alone when you have issues!).
  • High security of the software that guarantees data protection.
  • Be more user-centric for the dashboard. It is quite hard to use the tool without training. The interface is not user friendly.
  • Create template of dashboards that we could use directly.
  • Using Search activity and especially SEA, a simple plug between Google Analytics and AT Internet to create clusters of audiences to better manage the PPC campaigns. Maybe it is possible but I tried to set up with AT Internet and never had feedback.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Good visual representation of peaks in site views and visitors.
  • Good segmentation of different parts of the business.
  • Easily customizable for personal queries.
  • Not immediately clear what all the functions are for.
  • Really hard to track exactly where people have entered your site from, and their onward journeys.
  • Reports can't (as far as I'm aware) detect headlines/titles so it can be a bit of faff figuring out which pages the numbers are referring to.
Score 10 out of 10
Vetted Review
Verified User
  • Very nice interface.
  • Navigation analysis tool.
  • AT Internet in-page analytics.
  • Lack of tutorials on new features.
  • Limitations in comparing past data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great high level overview reports.
  • Ability to dig deeper into the analytics.
  • Can be a little overwhelming to someone who doesn't use it often.
  • Need to have an understanding of analytic software to fully appreciate.
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