Overview
What is Piano Analytics?
Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to…
Best Analytics tool for customers
Good Query Builder
An very complete product
Using AT Internet
An efficient and independent marketing tool built for marketers
GDPR-compliant web analysis--more important than ever.
Innovation of Data Anaytics
Covers our web analytics and marketing needs, from a specialized software vendor
A brilliantly built tool for macro-level understanding of site performance and audience
A tool for web marketing and data analysis experts
A clear and powerful tool to understand who are your web visitors
An almost perfect analytics solution
ATI for marketing analysis
Good feature but could do with a better export system
Good challenger of Google Analyics from a media perspective!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Business
$430
Premium
Contact us
Entry-level set up fee?
- $430 per server calls consumptionOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Harnessing Data Science with Certace & Piano Analytics / AT Internet
Exploring with Piano (AT Internet) Analytics Suite
What makes Piano Analytics / AT Internet unique?
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Piano Analytics?
Piano Analytics Screenshots
Piano Analytics Videos
Piano Analytics Integrations
- AB Tasty
- Batch
- Commanders Act TagCommander
- Kameleoon
- Tealium Customer Data Hub
- Adjust by AppLovin
- Airship
- data.ai
- Dailymotion Video Player Solution
- Ensighten Manage
- Ensighten Pulse
- Looker Studio
- Klipfolio
- Marin Software
- Optimizely Web Experimentation
- PrestaShop
- Roivenue
- Tableau Desktop
- Tableau Cloud
- Trustpilot
- Medallia Digital Experience Analytics
- Adobe Commerce (Magento Commerce)
Piano Analytics Competitors
Piano Analytics Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | French, English, German, Spanish. |
Piano Analytics Downloadables
- Data Privacy - Privacy-driven analytics to boost business value
- AT Internet guide to digital analytics for media groups
- AT Internet white paper on Data-driven UX
- L'Equipe - From piloting to personalisation - when analytics boosts digital growth
- Le Monde - Le digital analytics au service de l'excellence journalistique
- Bien'ici - Accelerating your digital growth with a user-centric strategy that respects privacy
Piano Analytics Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 35% |
Mid-Size Companies (51-500 employees) | 45% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(237)Community Insights
- Recommendations
Users have provided the following recommendations for AT Internet:
- AT Internet is perfect for tracking analytics and statistics for a website. It is highly suitable for monitoring visits and link interactions, allowing users to gain valuable insights into their website's performance.
- Users appreciate the ability of AT Internet to present data in readable formats and customizable graphics. The visual representation of information makes it easier for users to interpret and share the data with others.
- However, some caution that AT Internet may not be ideal for organizations where people are not trained on these types of tools. They mention that the platform can be difficult to use and understand, particularly for individuals who are not familiar with analytics software.
Overall, users recommend AT Internet as a powerful tool for tracking web analytics and presenting data in user-friendly formats. Proper training or familiarity with similar tools may be necessary to fully utilize its capabilities.
Attribute Ratings
Reviews
(26-50 of 120)A powerful web analytics tool
- The Data Query tool, to extract information
- The Customer Support Team, who always answers quicky and efficiently
- The Dashboard tool - once you have created a dashboard, it is very easy to get up-to-date information. You just need to change the date, and you have the data straight away
- The Dataquery tool is sometimes slow for some complex requests. But the new version is announced to be very quick
Great customer support and user friendly
- Stats reports
- GDPR advices
- Customer support
- Incorrectly marketed CDDC
- Web Analytics visualization
- Web Analytics discovery
- Web Analytics analysis
- Intuitive surfacing of capabilities
- Overly simple UI (features hidden)
- Demonstrative sunburn
- Easy tool to create reporting board
- Customer support is reactive
- GDPR compliance
- The chronological order of events in a user journey is missing (but I saw that it appears in segments for the order of two events ). We need it to understand our user journeys
- To analyze our users' journeys, clicks and pages should be combined and both visible on "nav overview"
- Administration tools are not really ergonomic
- To know the volumes of visitors and the device and navigators they use.
- To know where our visitors come from.
- To know the time they stay on the website and on one page.
- To know where they massively leave the website/application
Less appropriate:
- To know the details of their journey: clicks/pages for each type of visitor, their chronological navigation.
Keeping control of your data
- Full customization.
- Highly detailed info.
- Speed loading content.
Analytics all-in package that you won't regret
- Qualified tagging
- Precise data thanks to page names & click names
- Real-time dashboard that requires no further effort to always do data extraction
- Cool new feature of AXON contribution thanks to machine learning
- Continuous improvement with the new generation of Data Query 3
- Limitation of 100 sites when it comes to multi-site analysis
- Sometimes I might face an instance of generating yesterday's data
- Period limit when it comes to customer journey analysis
- Limit of maximum number of metrics & dimensions to put in Explorer
- When I want to check message history in AT Internet support center, it always get me back to Explorer without showing my support message history
However, when it comes to in-page analytics, it would be hard for AT Internet to tell you the zone where people click the most. Since it's impossible to have the data of zone that is not clickable.
AT Internet = easy data for everyone
- The data is always very easy to understand even when you don't know the analytics.
- Data Query allows us to export to meet our needs.
- Explorer saves us a lot of time.
- Not enough customization of dashboards.
- "Multi Sites" or "Multi Device" on Data Query.
AT Internet is less suitable for sending dashboards to our customers because we can personalize them less. We are therefore obligated to export the data to produce our own reports (in the form of a graph or tables).
It enables analysts to understand key drivers of consumption patterns through big data analysis and support stakeholders across the organisation with dashboard views
- A very strong, supportive team who are keen to develop the relationship and deliver business value
- Excellent 'real-time' data availability through rapid data processing
- Powerful tools for analysing content consumption and usage patterns
- A range of API options to deliver data in the format required
- A process of continuous evolution in the data tools provided
- A lack of custom labels on video and audio, but this is being addressed with an imminent release
- A somewhat complicated tagging system and event tagging due to legacy systems
- Some limitations with the API
Give it a try!
- It has wide range of useful analytics options.
- It feels transparent, what we set up, we'll get of the data—no tricks.
- Consultant's help is very useful, makes it much easier to join the at internet team.
- It ads value to the data analysis, there is always more to explore.
- Sometimes it's overwhelming to know what dimensions are worth using for our advantage.
- Privacy of user data (especially compared to Google Analytics), everything stays in Europe.
- Easy to use, intuitive interface.
- Amazing support.
- More respect of their own timeline (DQY v3 has been in beta for a long time).
- Multi site analysis is difficult (but this is improving).
- Some functionalities still have horrible UI (especially things in configurations).
- Could have more user freedom. I have to contact the support for some things which I should be able to do myself (even if support is amazing and very quick).
- Wherever there is a high concern for customer data security (banking sector)
- Media sector, since AT Internet is not an advertiser (unlike Google)
- Companies where many of the people who will be expected to use the web analytics tool have no web analytics experience because the interface is easy to use and the support can help less qualified users.
Less appropriate :
- Power users who like to dig deep into datasets (although I believe DQY v3 will change that).
- Advertising teams: Google Analytics integration with the whole Google suite (Google Ads, D&V360, etc) makes it unbeatable.
- Very recent startups: Google Analytics is free to start with, which is very difficult to beat.
- Number of unique visitors.
- Number of page views.
- Split desktop and mobile traffic.
- Still not experiencing with my publishers.
AT Internet Feedback
- Tracking
- Structure
- User-friendly
- API improvement
- Event tracking
- Better Documentation
Review from analytics beginners
- Short response times
- Feedback of support not always clear and reproduceable
- Naming of metrics, elements, dimensions not always stringent
- For Campaigns the parameter and naming in ATI differ
- Dashboard design is not very flexible and buggy
- Centrally maintainable datasets would be helpful when dealing with similar country website dashboards.
- The breakdown by Platform/Website category is a very powerful tool to compare big chunks of data. M of the other players lack this seamlessness in analyzing the performance of different platforms under one company
- Landing page breakdown is something that I can only find on AT Internet and Google Analytics. It's great for funnel analysis.
- It would be great to add easy to use dashboards to track performance by event/attribute.
Quick, fast and meaningful metrics
- Accurately monitor how consumption is being driven by owned and paid inventory.
- Top-level view of our platform performance as well as at a granular level i.e. by show, then by episode.
- It gives me useful metrics such as time spent within our online products, as well as time spent watching AV content.
- I don't think the bounce rates are correct but I believe this to be an internal issue we are looking to address.
- I'm not a heavy user and it gives me the level of detail I require.
Good and getting better
- The applicability of the SDK on almost all platforms.
- The versatile evaluation options.
- The number of available fields in the measurement.
- The granularity of rich media measurement, but this is currently being implemented :)
- In Explorer, I miss the metric Visit rate, which still exists in Analyzer.
- The availability of the previous day's data, but also here optimizations are already carried out.
Amazing AT Internet
- Easy to use
- Time to response
- Good interface
- AB testing can be improved
AT Internet review
- custom segments
- account security
- speed of response
- some metrics seem to track inconsistently
It can be a bit clunky.
- Website data collection
- Data query exports
- Content performance analysis
- More connectors with other tools
- APIs limitations
- Analysis interface
- Pure attribution last click
- 100% traffic
- Customization
- User interface
- Tool intuitivity
- Complexity of use
AT Internet: Go to the next level in web analytics
Actually, it's mainly our digital analyst who uses this tool to follow, analyse the performances of our car/motorbike funnels.
- Sunburst.
- Customized reporting.
- Web analytics (number of pages views, hits....)
- Compatibility with other tools such as AB testing...(Kameleoon, Data Commander).
- Create funnel to follow the performance (it's just available in the old version).
- Without training, it's hard to understand to use the tool. It's easier to use Google Analytics for example.
Thanks to our AB testing tool, we saw that our variant was better in terms of pass rate.
But we wanted to analyse also if the fill rate of the email field has not been degraded. Thanks to AT Internet we were able to check this KPI.
A trusted and reliable marketing tool
- AT Internet provides reliable information.
- AT Internet allows us to get a deep analysis of each campaign.
- AT Internet is a great source for insights.
- AT Internet is easy to customise and also provides great learning training.
- It would be good to integrate the current date in particular periods analysis.
- Maybe, provide customisable ready-to-use dashboards.
- To offer a "One page dashboard" in which we can see all the main KPIs and then allows us to click on each one to have a deep vision.
- Xtor campaign link auto builder. Super easy to build an Xtor campaign link for each acquisition channel for us and our customers.
- AT Internet user interface. Intuitive and simple to analyze the ecosystem in the macro view.
- The data export on Excel is super easy through data query!
- The style customization possibilities on AT dashboards are less important compared to DataStudio (ex: managing the size of columns within a tab).
- The segmentation use within a dash is more complicated than other tools (ex: Data Studio/Adobe)
- Some media campaign parameters must be declared in the AT Interface (like the ID number for channel sources). It's not completely automatic (compare to GA for instance).
- Quick
- Easy to use
- Easy to access data
- The data partitions make it awkward.
- 45 day search period is restrictive.
- 1 million rows is limiting sometimes.
- Tracking page hits and clicks.
- Documentation on how to modify source code and web pages to use AT Internet.
- Customer support.
- Documentation on how to query the data collected by AT Internet.
- Structure of data collected (except for page hits and clicks).
- User interface of their data query tools.
- User interface of their administration tools
- Mapping between the data traced and how it can be queried.