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Piano Analytics

Piano Analytics
Formerly AT Internet

Overview

What is Piano Analytics?

Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to…

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Recent Reviews

TrustRadius Insights

Powerful Query Builder: Users have praised AT Internet for its powerful query builder, which allows for almost limitless flexibility in …
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Best Analytics tool for customers

8 out of 10
February 06, 2022
AT Internet is utilized by Marketing Digital group and furthermore Communication teams. AT Internet is utilized to break down the conduct …
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Using AT Internet

8 out of 10
October 20, 2021
Incentivized
ATI is integrated with our digital platforms. Our clients are set up with ATI access and can easily run our templated, customized reports. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Business

$430

Cloud
per server calls consumption

Premium

Contact us

Cloud
per server calls consumption

Entry-level set up fee?

  • $430 per server calls consumption
    Optional
For the latest information on pricing, visithttps://www.atinternet.com/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Harnessing Data Science with Certace & Piano Analytics / AT Internet

YouTube

Exploring with Piano (AT Internet) Analytics Suite

YouTube

What makes Piano Analytics / AT Internet unique?

YouTube
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Product Details

What is Piano Analytics?

Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution accessible to everyone, whether they’re business users, analysts, or data scientists.

Piano Analytics Screenshots

Screenshot of Analytics Suite Delta - ExplorerScreenshot of Analytics Suite Delta - Traffic SourcesScreenshot of Analytics Suite Delta - AttributionScreenshot of Analytics Suite Delta - AXON PredictionsScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - Traffic sources breakdownScreenshot of Analytics Suite Delta - Watcher AlertsScreenshot of Analytics Suite Delta - Data Query

Piano Analytics Videos

Unlocking data's full potential with Piano Analytics (AT Internet)
Piano (AT Internet) Analytics Suite is a gamechanging tool for data experts.
The Piano (AT Internet) Analytics Suite for marketing professionals is used to measure & improve acquisition ROI, as well as optimise & personalise campaigns.
Piano (AT Internet) Analytics Suite for product teams provides a full understanding of how products are being used to help personalise content, products & communication.
Piano (AT Internet) Analytics Suite for Executives provides a single point of truth to unify teams around data and follow KPIs in real time.

Piano Analytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesFrench, English, German, Spanish.

Piano Analytics Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(237)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided the following recommendations for AT Internet:

  • AT Internet is perfect for tracking analytics and statistics for a website. It is highly suitable for monitoring visits and link interactions, allowing users to gain valuable insights into their website's performance.
  • Users appreciate the ability of AT Internet to present data in readable formats and customizable graphics. The visual representation of information makes it easier for users to interpret and share the data with others.
  • However, some caution that AT Internet may not be ideal for organizations where people are not trained on these types of tools. They mention that the platform can be difficult to use and understand, particularly for individuals who are not familiar with analytics software.

Overall, users recommend AT Internet as a powerful tool for tracking web analytics and presenting data in user-friendly formats. Proper training or familiarity with similar tools may be necessary to fully utilize its capabilities.

Attribute Ratings

Reviews

(1-25 of 100)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The customer support of AT Internet is top-notch. If you drop them a question, they will typically reply within 1 or 2 days (most often within 24 hours). Questions could be conceptual (i.e., What do I have to click / to do to filter and analyze this) or more technical (i.e., how can I set up a new domain here?).
Didier de Failly | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I am a power user, with operational and high-level questions.
Since 2021, the quality of support has decreased a bit : more copy-paste and less precise answers. Still good, though.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
Uwe Gobbers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
First of all, we know that keeping up with a rising number of customers whilst remaining with the same support staff size is challenging. This can lead to delays, eventually. With the use of suited reporting systems, the responsibles are well aware of this situation and react by pro-actively communicating with the customer about this issue and offering solutions in close alignment with the customer. This is something I haven't experienced many times in my career and I really appreciate this mindset.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Help whenever I need it both with advanced queries/asks and help unifying data models with new inventory. I cannot begin to describe how much JP has helped us build and develop the data model, and with advanced analysis queries.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The team is available and the most of times answer to our questions, but sometimes on specific questions to go in deeper details, we never had feedback and solution from them.
For the training, the team should reorient their presentation regarding the profiles of the trainees and adopt a pedagogical approach especially for people who are not in digital team. And also take into account the needs of the trainees. I had a training of 1 day, before the session I clearly asked for a specific focus for media and we had 7.50 hours on the tool and the fundamentals of AT Internet and only 10 minutes on media question which was very frustrating!
May 19, 2021

AT Internet Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used to work with AT Internet consultants. They were highly qualified to help us explore the full potential of web analytics analysis with AT Internet tools. They used to keep us very up to date on AT Internet's new features and tools. Thus we received all support we needed from AT Internet teams.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The support can be reached by e-mail and can answer both technical and functional questions in a very short time. There are no dedicated contacts, but it's not a big problem. No question remained unanswered. We also have a commercial contact for the invoicing part. The support is therefore very effective.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I have experienced alot of API issues and when I report the issue it takes a few days for AT Internet to come back with a answer of " No issues on our side so it must be something with the script." However the error is also about a empty reply from the AT Internet server.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are working in confidence with AT Internet because we know that they are always available for customer support. We appreciate a lot that they take - and frequently ask - our feedback into account to improve their products and services, with highly valuable transparency over their roadmaps. All these points are reinforced by the various working and networking events they organize several times a year.
May 05, 2021

AT Internet Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I recently needed to retrieve a report that was deleted by accident, and the staff replied and helped under 30 minutes which was really great. It was easy to reach the support team via online chat.
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