Skip to main content
TrustRadius
AT&T Workforce Manager

AT&T Workforce Manager

Overview

What is AT&T Workforce Manager?

The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.

Read more
Recent Reviews

TrustRadius Insights

This product is highly recommended by users for its ability to meet the diverse needs of large organizations with multiple locations. It …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is AT&T Workforce Manager?

The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

5 people also want pricing

Alternatives Pricing

What is Jotform?

Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more…

What is Verizon Connect?

Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.

Return to navigation

Product Details

What is AT&T Workforce Manager?

AT&T Workforce Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

This product is highly recommended by users for its ability to meet the diverse needs of large organizations with multiple locations. It serves as a comprehensive tool for managing teams, tracking fleet movement, and performing basic HR functions. With this software, companies are able to facilitate agent shift swapping, manage personal time off, and track key skill sets effectively. This not only improves time management but also enhances accountability within the organization, leading to better productivity and efficiency. Additionally, the real-time tracking feature allows managers to monitor the location, speed, and activity of their drivers. This level of visibility provides valuable insights for optimizing operations and ensuring timely delivery of services. The product also enables organizations to track their mobile employees, fleet, and assets at all times, providing a centralized system for monitoring resources. Another notable feature is the wireless forms functionality that allows easy and efficient data reporting from the field. Employees can seamlessly clock in from remote locations, saving both time and money for the organization. Moreover, the robust dispatching capabilities make scheduling jobs and creating custom service types a breeze. These features contribute to enhanced communication between team members, increasing productivity while ensuring HIPAA compliance and better security.

Overall, this product has proven itself as a reliable solution for various business needs. Its user-friendly interface paired with its ability to streamline operations makes it an ideal choice for managing large organizations with complex requirements.

Great Features: Many users have found the features of the AT&T Workforce Manager to be great, providing a high level of ease of access and functionality.

Increased Organization and Productivity: Users appreciate how the software helps them stay organized and increase productivity. It has been praised for its ability to manage payroll, employees database, fleet movement, and easy assignment of work even for larger employee bases.

Affordable Paid Version: Some reviewers have noted that the paid version of the software starts as low as $10, making it an affordable option for those interested in trying out the additional features. The software is particularly useful for managing remote employees effectively.

Cons: Lack of Intuitiveness: Some users have mentioned that the software is not always intuitive and finding help can be challenging, which could hinder their overall experience. Complex Initial Flow and Unsatisfactory Support: One user found the initial flow setting to be complex and time-consuming. They also mentioned that the support provided was not satisfactory, possibly impacting their ability to effectively use the software. Clunky Interface and Steep Learning Curve: The interface has been described as clunky and not very user-friendly by some reviewers. It takes a while for employees to get accustomed to using it, indicating a steep learning curve. Additionally, suggestions were made to make the software more intuitive and provide a more modern mobile application for better usability.

Attribute Ratings

Reviews

Companies can't remove reviews or game the system. Here's why

No reviews found

Try adjusting your results by removing or modifying your filters.

Return to navigation