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Aternity

Aternity

Overview

What is Aternity?

The Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control in order to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk…

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Recent Reviews

TrustRadius Insights

SteelCentral AppInternals and Aternity have been utilized by users to gain comprehensive visibility into the performance of complex …
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Pricing

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What is Aternity?

The Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control in order to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Aternity?

The Aternity Digital Experience Management platform contextualizes data across every enterprise endpoint, app and transaction to inform remediation, drive down costs and improve productivity. Aternity is available via SaaS and on-premises, in three editions, tailored to deliver the business outcomes that are most important to your company. Formerly from Riverbed Technologies, Aternity became an independent company in 2020, and assumes the the APM capabilities of the SteelCentral AppInternals solution, formerly from Riverbed.


The solution provides:

End-User Experience Monitoring
Self-healing and visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app in your portfolio, running on any device.

Application Performance Monitoring
Simplified high definition monitoring that is scalable, easy to use and deploy, and unifies APM visibility across end users, applications, networks, and the cloud-native ecosystem.

Aternity Digital Experience Index
Aternity DXI automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.

Device Performance Monitoring (DPM)
Insights into performance and health of laptops, desktops, VDI, and mobile devices, along with self-healing to automatically resolve issues.

Benchmarking
Compare an organization's digital experience to others in the market by leveraging our IT service benchmark data from millions of devices under management.

Aternity Competitors

Aternity Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

The Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control in order to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Formerly from Riverbed Technologies, Aternity became an independent company in 2020, and assumes the the APM capabilities of the SteelCentral AppInternals solution, formerly from Riverbed.

Dynatrace, New Relic, and AppDynamics are common alternatives for Aternity.

The most common users of Aternity are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SteelCentral AppInternals and Aternity have been utilized by users to gain comprehensive visibility into the performance of complex applications, allowing them to identify and resolve issues efficiently. With SteelCentral AppInternals, users have been able to diagnose and analyze every transaction within their applications, including logs, network data, and payload information. This has enabled them to trace individual transactions and pinpoint the source of issues, whether in the application code, server, or network.

Aternity has served as a real-time monitoring tool for business-critical applications, offering detailed information on security, application performance, and resource usage. Users have leveraged Aternity for proactive monitoring across critical business components, ensuring that defined availability thresholds are met. It has also provided users with the ability to monitor system performance for virtual servers and applications, focusing on CPU and memory utilization, running shell scripts, and checking the status of Windows services on multiple servers.

Furthermore, these tools have addressed specific challenges faced by users. For instance, the lack of visibility into the stack trace of various applications prompted the purchase of SteelCentral alongside a Riverbed device for network monitoring. The tool successfully helped in identifying and resolving network latency issues, resulting in immediate improvements in bandwidth.

Overall, SteelCentral AppInternals and Aternity have proven valuable in enhancing user experiences by providing comprehensive visibility into application performance and enabling efficient issue resolution.

Effective in reducing application downtime: Users have consistently found the application to be highly effective in reducing application downtime and improving troubleshooting. They have reported significant improvements in their ability to identify and address issues promptly, leading to enhanced system reliability.

Holistic view of system performance: Reviewers across the board appreciate the comprehensive view of system performance provided by the application. It offers valuable insights into various aspects of their IT infrastructure, enabling them to gain a deeper understanding of overall system health and make informed decisions for optimization.

Useful stability index: The inclusion of a stability index for each monitored server has proven extremely useful for users. This feature allows them to quickly identify servers experiencing stability issues or potential problems, empowering them to take proactive measures before any major disruptions occur.

Complicated Setup: Some users have found the tool to be complicated to use at first and mentioned that it required a good amount of training to set up different use cases and monitoring parameters. This complexity in setup can be a barrier for new users and may require additional time and resources.

Slow Performance: Users have experienced slow performance and sluggish user experience due to high CPU resource demands for monitoring tasks. This slowdown can impact productivity and efficiency, causing frustration among users who expect smooth and responsive performance.

Higher Cost Compared to Competitors: Some users have mentioned that the platform is slightly costly compared to other products in the market. The higher cost may deter potential customers who are seeking more affordable alternatives or value-for-money options.

Attribute Ratings

Reviews

(1-6 of 6)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Helped us drive automation for the client
  • Generation of detailed reports for monitoring activity performed
  • Overall improvement in compliance and risk management for servers
  • Drive operational efficiency across the project
November 07, 2019

Pricey but worth it

Larry Chisholm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Immediate ROI by finding long-running SQL queries and putting the onus back on the developer to tighten their code (IE - It's not the network!).
  • Root cause finding (This goes beyond analysis). Riverbed was great at finding where problems were hiding so we didn't have to do too much hunting. I can estimate that there were 2-300 man-hours saved on one project alone.
  • I spent more time convincing my client they needed this than I did in resolving their issues. This was a serious win for my client and for me.
Rob Bates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We were able to pinpoint app stack issues within the first days and issues we weren't aware of. Changes were made and the performance has been enhanced greatly since and this is due to AppInternals.
  • The ability to drill into the diagnostic data is second to none. Pinpoints exactly where issues are and this saves troubleshooting time.
  • By implementing AppInternals against the Dev environments, it also allowed future releases to be accelerated and be deployed cleaner and faster.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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