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Chartio (discontinued)

Chartio (discontinued)

Overview

What is Chartio (discontinued)?

Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian…

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Recent Reviews

TrustRadius Insights

Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through …
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Recommend Chartio

9 out of 10
March 16, 2016
Really like Chartio.

It's a great way to make SQL pretty, and great for team dashboards and goal tracking on the wall monitors. Also, the …

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Getting chartty with Chartio

10 out of 10
February 03, 2016
Chartio is used in the technology department as an analysis tool for our product. The graphs are also sent out in monthly product news …
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Tailor Made Dashboards

10 out of 10
September 30, 2015
Chartio has been absolutely transformative in our organization. As a bespoke tailors, we focus on the fine details on making beautiful …
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Basic Chartio User

10 out of 10
March 20, 2015
Chartio is being used to track our metrics for each city that we operate in. It is being used by our regional managers to help track …
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General overview

9 out of 10
March 20, 2015
We're using Chartio mainly for building dashboards and sharing our company metrics with other staffers around the world. The Product …
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Popular Features

View all 14 features
  • Customizable dashboards (18)
    7.7
    77%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (15)
    7.2
    72%
  • Publish to PDF (17)
    6.1
    61%
  • Pixel Perfect reports (14)
    3.6
    36%
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Pricing

View all pricing

Starter

$40

Cloud
per user/per month

Professional

$60

Cloud
per user/per month

Organization

Contact sales team

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://chartio.com/product/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

6
Avg 8.4

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

5.7
Avg 8.0

Report Output and Scheduling

Ability to schedule and manager report output.

3.4
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

7.5
Avg 8.2
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Product Details

What is Chartio (discontinued)?

Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

Chartio (discontinued) Features

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models

BI Standard Reporting Features

  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates
  • Supported: Pixel Perfect reports

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

Chartio (discontinued) Video

Demo of Chartio's Visual SQL

Chartio (discontinued) Competitors

Chartio (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web

Frequently Asked Questions

Looker, Sisense for Cloud Data Teams, and Epicor Grow are common alternatives for Chartio (discontinued).

Reviewers rate Predictive Analytics highest, with a score of 8.

The most common users of Chartio (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(53)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Chartio is a versatile tool that is widely used across various departments for different purposes. Users track their progress through course platforms and display metrics using Chartio, making it easier to consume information and present during sprint reviews. Product Management and User Experience teams heavily rely on Chartio to assess usage on their company platform, track products purchased, revenue spent, and the number of consumers. Additionally, Chartio serves as a business dashboard for the leadership team, coordinating on Key Performance Indicators - KPIs and measuring company performance. The tool is also utilized by data analysts at Prezi to create dashboards that are viewed by almost all departments, especially product teams and marketing. Chartio is considered the number one Business Intelligence - BI tool compared to others used by reviewers.

In addition to its product tracking capabilities, managers find Chartio particularly helpful in understanding employees' productivity and identifying areas for improvement. By displaying performance metrics, the tool allows managers to easily compare employees' progress with their co-workers and track their development over time. The agile nature of Chartio enables users to effortlessly build reports and load data from both offline and online sales sources, providing valuable insights for optimizing campaigns, analyzing marketing expenditures, monitoring monthly sales, and calculating Cost Per Order - CPO.

Furthermore, Chartio facilitates cross-team sharing of data metrics by creating dashboards for customer success, engineering, and product teams. This fosters collaboration among different departments within the organization. The tool's ability to filter data by verticals allows regional managers to track metrics for each city and segment of different markets effectively. Moreover, Chartio helps streamline reporting processes for top management by creating client-facing dashboards with interactive filters.

Overall, Chartio's user-friendly interface and comprehensive features make it an invaluable tool for businesses seeking to visualize data flow, improve reporting efficiency, analyze performance metrics from diverse sources, and share real-time critical information with internal teams as well as external clients.

Versatile and User-friendly: Users found Chartio to be a highly versatile and user-friendly business intelligence tool, with many reviewers expressing their appreciation for its ease of use. The intuitive interface allows both new and experienced users to navigate the tool effortlessly, making it easier to perform tasks such as querying, filtering, and setting up charts. Some users also praised the tool's clear and lightweight design, which allows them to handle large amounts of information without feeling overwhelmed.

Extensive Database Support: Reviewers highly valued Chartio's extensive database support, including its ability to connect to various data sources. This seamless integration and accessibility were seen as major strengths of the tool. The option to connect directly to data sources enables advanced querying capabilities and provides users with accurate insights for making informed business decisions.

Responsive Customer Support: Many users appreciated the availability of comprehensive documentation and responsive customer support provided by Chartio. The helpfulness of customer support in maximizing the potential of the tool was highlighted by several reviewers. The responsiveness and willingness of the customer service team to implement solutions for specific needs were particularly commended.

  1. Lack of Statistical Analysis Tools: Some users have expressed that Chartio is lacking in statistical analysis tools, limiting its functionality for more complex queries and in-depth business intelligence features.

  2. Slow Loading Speed and Inaccurate Numbers: Users have reported that Chartio loads very slowly and the numbers it provides are not always accurate, which can be frustrating when trying to access real-time data insights.

  3. Convoluted Layout and Learning Curve: The layout of the software can be convoluted, leading to a learning curve for building and arranging dashboards. This has been mentioned by several users who find it challenging to navigate and customize their dashboards effectively.

Users recommend trying out all the visualizations and utilizing the personalized support offered by Chartio. They also suggest enabling the option to change PDFs of dashboards from portrait to landscape. Additionally, users advise trying out Chartio before purchasing and mention that the company is flexible when it comes to expanding the team. Users recommend having someone familiar with code and business intelligence to navigate the software effectively and suggest using Chartio to keep track of information and data. Chartio is mainly designed for users who are not strong in SQL, making it a useful tool for self-serve dashboards and data. Users also recommend Chartio for teams looking for a business intelligence tool that does not require coding knowledge. They suggest exploring other similar tools and note that Chartio has good documentation and support. Lastly, users emphasize the importance of educating the organization on how to effectively use data and having someone knowledgeable in data work on the backend.

Attribute Ratings

Reviews

(26-30 of 30)
Companies can't remove reviews or game the system. Here's why
Dylan Murphy | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Chartio to share live performance information to everyone in the business, this answers general questions like "how many users did we have yesterday" and also specific much more detailed product performance questions for product managers and developers
  • Simple and intuitive to add charts/dashboards
  • Looks good
  • Nice visualisation options
  • Error messages could be more helpful
  • Greater configurability of graphs, axes etc
I guess a lot of suitability depends on how well structured and organised the data is behind it - a pretty front-end won't be of use if data behind it is a mess or otherwise unsuitable for Chartio
Karim Wahba | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use it to track product metrics across various teams, and to facilitate cross-team sharing of progress
  • Access to multiple datasources
  • Interactive querying of SQL data sources
  • Dynamic visualization would be great
More suited to be used by analysts
Naomi Kincler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Across the organization. It helps us do performance reviews / reports for internal and external purposes.
  • Nice design
  • Can create multiple dashboards easily
  • Can clone graphs, tables, or dashboards easily for custom reports
  • More tools for novice data users or people less familiar with data structure
  • Ability to add documentation re: data libraries
It is particularly good for internal purposes
Jonathan Schoonhoven | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
It is used as a quick reference for our top level business goals. It is mostly for the benefit of execs, though it is used throughout the company. If the question is "is [KPI] trending up or down?" the answer is usually on Chartio.
  • Clean, intuitive interface.
  • Good selection of visualization types.
  • Easy to use, without a lot of unnecessary features tacked on.
  • Limited ability to control when charts update. We've seen issues where loading a single dashboard will cause all charts to update simultaneously, swamping the DB.
  • User management controls are a bit crude. Adding/removing users and managing dashboard permissions is not trivial.
It is a very solid dashboard app. If you want to keep track of data from an analytics platform or SQL database, Chartio is a good solution. If you want to do data exploration, this will not suit your needs.
November 04, 2014

Chartio, Neighborino!

Devin Knight | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Workiva, we are currently using Chartio to display KPIs and other research metrics in a dashboard format. The dashboard format makes information easier to consume on a regular basis, as well as, presenting during sprint reviews. The product is currently being used by our Product Management and User Experience teams, other departments are considering the tool for their own purposes.
  • Constantly updating: many of the BI tools we looked at were slow to iterate on their product. This was a main selling point for us.
  • Ease of Use: We have many users that are new to BIs tools and database management in general. BI software as a whole has a pretty steep learning curve for most people, but Chartio does a good job of making things easier all around.
  • Database Support: It seems as though every department insists on storing their information using different databases. Chartio had support for everyone one we needed which was very helpful.
  • Limited in-depth functionality: In speaking with our Data Science team, it seems Chartio is limited when it comes to more in-depth BI features. An example is the lack of ability to have complete control over queries: how often they fire, when they fire, which charts can refresh when, etc. Chartio has been improving on this, however.
  • Limited Google Analytics control: In my speaking with the Chartio CSMs, this seems to be more on Google's end. Examples: The API doesn't fully pull in custom dimension names and query limits seem to still be imposed even though we have GA premium. Chartio does attempt to give workarounds like letting you rename the custom dimensions until they roll out a permanent fix.
Our Data Science team currently uses Birst due to it's micro level control. If you're in a situation where you want inexperienced users taking a larger part in managing their dashboards, I would highly recommend this product. The usability of this product and their frequent updates to improve problem areas are just leaps and bounds above everything else we looked at. Birst did release a beta "wiziwig" type interface that was easier to use than the original interface, but it was still pretty far behind Chartio in terms of performance and appearance.
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